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Hyatt
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Employee Satisfaction

    • 3.5Overall compensation for your work
    • 3.8Job Security
    • 3.9Company Image
    • 3.7Career Development
    • 3.6Challenging Work
    • 3.8Company Culture
    • 3.6Internal Communication
    • 3.8Teamwork
    • 3.6Work-Life Balance
    • 3.5Support from management
    • 3.9Freedom to work independently
    • 3.9Office / Work Environment
    • 3.8Environmental Friendliness
    • 4.1Handicapped Accessibility
    • 4.1Workplace Safety
    • 4.1Inclusive / Diverse
    • 4.1Gender Equality
    • 4.0Attitude towards older colleagues

Companies are rated on kununu across 18 unique factors that fall into 4 categories. Since 2014, 289 employees and candidates rated this company with an average of 3.8 points.

Discover all 289 reviews

What employees say

Employees like

Your always going to get as many hours as you wish.
Our general manager knows everyone's name. My managers truly care about how I'm doing and what I need to get my job done properly, effectively, and efficiently. As someone who had worked in the service industry for a long time and knows how volatile and how much turnover there can be in food and beverage, being in my position for over 3 years has never felt strained or burdensome. I genuinely enjoy going to work every day.
Hyatt really cares about their employees, and it shows. The managers and HR teams are amazing with what they do to encourage all staff to contribute their work and efforts, and to try and have fun while doing it! Their benefits are great and so is the 401k match. I am always recommending Hyatt to my friends and family. It really is a great company to work for.
The open door policy is great! The ability to speak with anyone within the hotel (even the GM) at anytime is a definite plus. The perks of working at a hotel is wonderful. Complimentary nights at any Hyatt in the world is a great incentive and makes using vacation time much more worth it.
We recieved complementary nights every so often as well as friends and family discounts. When my grandfather past away, not only did my boss let me be on the next flight out, but worked with another hotel for me so my family and I could stay way cheaper for his funeral.
What else do employees like? Discover 225 reviews

Employees don't like

I disapprove of the way management was unprofessional and if they did not like someone, they would discuss them with other coworkers. Management could not be trusted and would always find a way to take credit for anything positive the workers did. We worked hard for the company but did not feel appreciated. We were told in so many words that this is a high turnover profession so if you wanted to leave, go. Didn't make you feel great about ...
The management and the hiring of people. The company would hire somebody without thoroughly checking them out. Then after the new person they hired did a terrible job, always called in, was difficult to work with, showed up late, left early, and was really rude to their coworkers and guest, the managers would do nothing about it. Also the management and managers were terrible. They had no clue what they were doing half of the time. They would give us ...
There needs better support from upper-level management in developing people's growth. Others and I voiced our interests in growth and even changing departments, but there is a sense of you must wait your turn in line to move out and up. Also when you are given the opportunity to start applying to other hotels within the company you are only allowed to be "matched" to one position at a time. This makes it unfair if one property's HR team or ...
I disapprove of the way we were rates, with surveys and numbers that made no sense and that no one could explain or prove to me. I got blamed for everything. There was too much gossip among the employees about each other.
I think they are way understaffed and need to hire more instead of having staff covering shifts for people who work in seperate departments. They need to give employees more recognition as well.
What else do employees not like? Discover 206 reviews

Suggestions for improvement

I would make sure the general manager ran the hotel and not the assistant general manager. I would stop discussing other employees negatively to other coworkers, I would appreciate the hard work the employees did and I would care about people. I would spend money upgrading the hotel and definitely give timely raises.
Maybe pay rate increase so we can keep night cooks
Employee got harrassed by manager - Employee was the one terminated. Everyone in that department knew how the manager talked down the employee. The employee was crying all her heart out but yeah, she’s the ine who got fired by being harrassed. Everyone from that department knows how cruel the manager was because most of them experience being belittled/insulted by her.
Better employee benefits when it comes to benefits health package. They offer good ones but i think they could also provide more options. The pay wage could be greater for the amount of work the force upon you with being short staffed. If youre short on staff at least pay more.
Environment is factored a lot on local area and lack of strong employment. Needing to hold employees more accountable and reward the strong faithful employees with better raises and bonuses. All of that understanding the Savannah area is a hard area to find quality employees
What else do employees suggest to improve? Discover 279 reviews

Benefits & Perks

Here are the most voted perks & benefits as confirmed by 287 employees in their reviews.

  • Employee discountsEmployee discounts
    71%71
  • Paid time offPaid time off
    61%61
  • Vision and dental healthcareVision and dental healthcare
    61%61
  • On-site CafeteriaOn-site Cafeteria
    52%52
  • 401(k)401(k)
    51%51
  • Employee eventsEmployee events
    50%50
  • ParkingParking
    47%47
  • Life insuranceLife insurance
    45%45
  • Health and wellness programsHealth and wellness programs
    37%37
  • 401(k) Company Match401(k) Company Match
    33%33
  • Free snacks and drinksFree snacks and drinks
    33%33
  • Easy access to public transportationEasy access to public transportation
    32%32
  • Tuition assistanceTuition assistance
    32%32
  • Free mealsFree meals
    31%31
  • Flexible working hoursFlexible working hours
    29%29
  • Paid Parental leavePaid Parental leave
    27%27
  • On-site fitness centerOn-site fitness center
    25%25
  • Stock or equity optionsStock or equity options
    24%24
  • Desirable office locationDesirable office location
    22%22
  • Flexible spending accountFlexible spending account
    19%19
  • Ability to work remotelyAbility to work remotely
    13%13
  • Pet-friendlyPet-friendly
    13%13
  • Vehicle allowanceVehicle allowance
    9%9
  • Reimbursed daycareReimbursed daycare
    2%2
  • On-site daycare facilityOn-site daycare facility
    2%2
  • Relocation allowanceRelocation allowance
    2%2

Best and worst factors

Best rated: Gender Equality

4.1

The best rated factor of Hyatt is Gender Equality with 4.1 points (based on 16 reviews).


When they found out I was pregnant all job opportunities that were previously talked about went out the door
1
There are even "Women At Hyatt" groups to promote togetherness and community among the women in our company.
5
This was never an issue I hired based on skill and knowledge
5
Promotions were equal for men & women.
5
All types of people work at Hyatt
5
What else do employees say about Gender Equality? Discover 16 reviews

Worst rated: Support from management

3.5

The worst rated factor of Hyatt is Support from management with 3.5 points (based on 32 reviews).


They don’t care if higher position harassed you if you’re only a temporary employee.
1
I think that things have changed a my job where the company culture has been put aside and I really miss that part of the company.
1
Management goes above and beyond everyday and gives employees tools to do their job to best of their ability
5
Mult cultural
5
Great culture
4
What else do employees say about Support from management? Discover 32 reviews

Career Development

Career Development rating

3.7

Career Development is rated with an average of 3.7 points (based on 17 reviews).


I have worked for the company since my senior year in high school working my way up to my current position.
5
Manager prevented promotions / department moves to make her life & work easier.
1
Decent opportunities for upward mobility, though i wish there were a little more.
4
Hyatt encourages growth and offers multiple ways to accomplish this.
5
How can you be of progress when they suppresses you
1
What else do employees say about Career Development? Discover 17 reviews

Company Culture

Coming soon!
Traditional Culture
Modern Culture

The culture gauge ranges from traditional to modern and represents the company culture for this company as voted anonymously by the employees. We are still collecting opinions to present a fairer picture for you, our users.

Learn more about company culture

Awards