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Hyatt:What's it like to work here?

United States Industry Restaurants & Hotels
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Review averages

  • 286 employees say

    Excellent (165)
    57.692307692308%
    Good (58)
    20.27972027972%
    Satisfactory (33)
    11.538461538462%
    Subpar (30)
    10.48951048951%
    3.80
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.00

Reviews for Hyatt

Reviews - What employees say

3.80 Employees say
1.00 Applicants say

Overall compensation for your work

The pay was not enough to live on

Office / Work Environment

Not enough lighting, computers were old, temperature in the building was always too cold or too hot

Environmental Friendliness

Although we had recycle bins, it was dumped in the regular dumpster

Suggestions for improvement

  • I would make sure the general manager ran the hotel and not the assistant general manager. I would stop discussing other employees negatively to other coworkers, I would appreciate the hard work the employees did and I would care about people. I would spend money upgrading the hotel and definitely give timely raises.

What I like about the company

Positives are working with a fun crew, meeting new people from all over the world and making genuine connections with coworkers and guests.

What I dislike about the company

I disapprove of the way management was unprofessional and if they did not like someone, they would discuss them with other coworkers. Management could not be trusted and would always find a way to take credit for anything positive the workers did. We worked hard for the company but did not feel appreciated. We were told in so many words that this is a high turnover profession so if you wanted to leave, go. Didn't make you feel great about coming to work, morale was low and management didn't care as long as guests were checked in and out,

Company Culture
3.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
2.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
5.00
Company Image
2.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Hyatt Place
  • City
    Charlotte
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Company Culture

I've had a good working relationship with those I manage over the years with very few problems from employees.

Support from management

I have very little interference from corporate and the support and trust to run this location.

Teamwork

We encourage team work as it helps to improve our customer service.

Freedom to work independently

I have little to interference form corporate in running the day today operations.

Internal Communication

Corporate communicates well with me which in turn I share with those working under me.

Gender Equality

We have enough high ranking female employees with no complaints from any females.

Attitude towards older colleagues

I myself am over 45 most of our executives are. Those in the day to day operations are treated no different then any other employees.

Career Development

I have worked for the company since my senior year in high school working my way up to my current position.

Overall compensation for your work

I feel the company has taken care of my family and I over the years.

Office / Work Environment

The office I work in is kept well maintained

Environmental Friendliness

We have recycle bin that all employees are encouraged to use.

Work-Life Balance

Our employees are giving enough of a work- life balance that I hear no complaints.

Company Image

Our company has great opportunity for advancement.

Job Security

I have been with the company for 30 years I feel my career with the company is safe.

Handicapped Accessibility

We take care of all our customers especially the disabled. This is a high priority for me as my wife is disabled.

Workplace Safety

We have had no accidents in the past year.

Challenging Work

It is not the easiest managing my department, but is not as stressful as I thought it might be when I took the position.

Inclusive / Diverse

We encourage all are employees to share their thoughts and suggestions in order to improve our business model.

Suggestions for improvement

  • Nothing I feel needs improvement.

What I like about the company

The years I have spent serving our guest.

What I dislike about the company

No parts I disapprove of over all I feel I work for a good company.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Hyatt Corporation
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered

Company Culture

I think that things have changed a my job where the company culture has been put aside and I really miss that part of the company.

Support from management

I think that things have changed a my job where the company culture has been put aside and I really miss that part of the company.

Teamwork

GM just stays in her offce with door shut NEVER checks to see of things are going good with the guest.

Freedom to work independently

that is all that we do we never have help

Internal Communication

never want to help food anf Bev when we need help

Gender Equality

if we knew what that ment in her position then I could answer that

Attitude towards older colleagues

GM never talks to ANY of us she doesnt like it when we have to get her out of her office

Career Development

NO there use to be but.. not now

Overall compensation for your work

I have bben there since before this building opened and raises came 2 a yr but now you almost have to call the owner to get a raise

Office / Work Environment

ther are bed bugs

Environmental Friendliness

NO not at all

Work-Life Balance

so much is going on there is no wa y have that

Company Image

if we had a GM that cared about the property and the employee that would be great

Job Security

not at all

Workplace Safety

repairs take days sometimes week to get done

Challenging Work

The rule are not being inforced

Inclusive / Diverse

where do I start on that problem

Suggestions for improvement

  • The could start by getting GM that know how to run a hotel.

What I like about the company

I must say that when they find out that thigs are NOT going right at one of there properties they send someone right away to address the issue.

What I dislike about the company

How that do not offer and tuition reimbursement program

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Easy access to public transportation is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Hyatt
  • City
    Atlanta Junction
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

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Review averages

  • 286 employees say

    Excellent (165)
    57.692307692308%
    Good (58)
    20.27972027972%
    Satisfactory (33)
    11.538461538462%
    Subpar (30)
    10.48951048951%
    3.80
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.00

kununu score comparisons

Hyatt
3.78
288 reviews

Industry average (Restaurants & Hotels)
3.34
73,252 reviews

kununu average
3.39
3,807,000 reviews