Skip over menu?
  

Hyatt:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
Skip over sub-menu?
HyattHyattHyatt

Review averages

  • 280 employees say

    Excellent (160)
    57.142857142857%
    Good (57)
    20.357142857143%
    Satisfactory (33)
    11.785714285714%
    Subpar (30)
    10.714285714286%
    3.79
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.00

Company summary

Hyatt has a kununu score of 3.71 out of 5 based on 200 reviews.

This is above the Industry average (Restaurants/Hotels/Hospitality) of 3.28 and below the overall kununu average of 3.33.

 

What reviewers like about the company

“I felt needed and welcomed. Having friends at work made work easier. Human resources employees were very helpful.” (Former employee, September 2018)

 

I think it was arond my 4th month of working and unfortunately i got really sick and had to call in sick i felt so bad because call in mean u leave ur team mates short handed. I thought that when i was to come back that my bosses and other crew members would be upset with me but it was total opposite!! When i came back to work my bosses and other crew members asked if i was ok and said they were worried about me. Bosses evened ssid if i needed any anything to let them know. I never had a job that didnt give u shit when u came back to work. Anyway tis touched my heart and they will provaly never know how much that ment to me.” (Current employee, May 2018)

 

They paid you every week so there's that.“ (Former employee, December 2017)

 

Attracts talented people.” (Former employee, November 2017)

 

What reviewers don’t like about the company

No chance to advance, terrible compensation, lack of respect from management“ (Former employee, September 2018)

 

They considered it easier to replace the employee than pay a living wage or a good life balance.” (Former employee, September 2018)

 

None that I can think of. Love it all!.” (Current employee, September 2018)

 

The overall running of it. No life balance” (Current employee, August 2018)

 

Best Factor

The best performing factor for Hyatt is Inclusive / Diverse (4.08 out of 5)

 

Worst Factor

The worst performing factor for Hyatt is Overall compensation for your work (3.45 out of 5)

 

Overall, 76% of reviewers would recommend Hyatt as a place to work.

New feature

Post your individual question – or help others with your answer.

See questions and answers

Company info

Who we are

Products, services

This company does not provide content for this profile.

Is this your company? Claim Your Profile Now!

Location


  • 150 North Riverside Plaza
    Chicago, IL, 60606
    USA

Reviews for Hyatt

Reviews - What employees say

3.79 Employees say
1.00 Applicants say

Company Culture

I've had a good working relationship with those I manage over the years with very few problems from employees.

Support from management

I have very little interference from corporate and the support and trust to run this location.

Teamwork

We encourage team work as it helps to improve our customer service.

Freedom to work independently

I have little to interference form corporate in running the day today operations.

Internal Communication

Corporate communicates well with me which in turn I share with those working under me.

Gender Equality

We have enough high ranking female employees with no complaints from any females.

Attitude towards older colleagues

I myself am over 45 most of our executives are. Those in the day to day operations are treated no different then any other employees.

Career Development

I have worked for the company since my senior year in high school working my way up to my current position.

Overall compensation for your work

I feel the company has taken care of my family and I over the years.

Office / Work Environment

The office I work in is kept well maintained

Environmental Friendliness

We have recycle bin that all employees are encouraged to use.

Work-Life Balance

Our employees are giving enough of a work- life balance that I hear no complaints.

Company Image

Our company has great opportunity for advancement.

Job Security

I have been with the company for 30 years I feel my career with the company is safe.

Handicapped Accessibility

We take care of all our customers especially the disabled. This is a high priority for me as my wife is disabled.

Workplace Safety

We have had no accidents in the past year.

Challenging Work

It is not the easiest managing my department, but is not as stressful as I thought it might be when I took the position.

Inclusive / Diverse

We encourage all are employees to share their thoughts and suggestions in order to improve our business model.

Suggestions for improvement

  • Nothing I feel needs improvement.

What I like about the company

The years I have spent serving our guest.

What I dislike about the company

No parts I disapprove of over all I feel I work for a good company.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Hyatt Corporation
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered

Company Culture

I think that things have changed a my job where the company culture has been put aside and I really miss that part of the company.

Support from management

I think that things have changed a my job where the company culture has been put aside and I really miss that part of the company.

Teamwork

GM just stays in her offce with door shut NEVER checks to see of things are going good with the guest.

Freedom to work independently

that is all that we do we never have help

Internal Communication

never want to help food anf Bev when we need help

Gender Equality

if we knew what that ment in her position then I could answer that

Attitude towards older colleagues

GM never talks to ANY of us she doesnt like it when we have to get her out of her office

Career Development

NO there use to be but.. not now

Overall compensation for your work

I have bben there since before this building opened and raises came 2 a yr but now you almost have to call the owner to get a raise

Office / Work Environment

ther are bed bugs

Environmental Friendliness

NO not at all

Work-Life Balance

so much is going on there is no wa y have that

Company Image

if we had a GM that cared about the property and the employee that would be great

Job Security

not at all

Workplace Safety

repairs take days sometimes week to get done

Challenging Work

The rule are not being inforced

Inclusive / Diverse

where do I start on that problem

Suggestions for improvement

  • The could start by getting GM that know how to run a hotel.

What I like about the company

I must say that when they find out that thigs are NOT going right at one of there properties they send someone right away to address the issue.

What I dislike about the company

How that do not offer and tuition reimbursement program

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Easy access to public transportation is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Hyatt
  • City
    Atlanta Junction
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • Better support for growth and development, shadowing other departments when you're up for a new position would be great. Allowing employees to be matched to more than one position when applying would be great. Friends that worked at Hilton and Marriott had no issue applying to more than one internal position. There needs to be better supported on work-life balance, or mental health days. We were so short-staffed constantly, that taking a day-off felt nearly impossible, or I had to plead my case to get it approved.

What I like about the company

I was able to make a lot of close friends because the property was difficult to work in you build a sense of camaraderie with your co-workers, managers, and employees. You know that when the going gets tough, your team is all that you have.

What I dislike about the company

There needs better support from upper-level management in developing people's growth. Others and I voiced our interests in growth and even changing departments, but there is a sense of you must wait your turn in line to move out and up. Also when you are given the opportunity to start applying to other hotels within the company you are only allowed to be "matched" to one position at a time. This makes it unfair if one property's HR team or hiring department is taking their time in giving an offer, one can easily miss out on another position that was open because by the time you get an answer the other position has closed.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Hyatt Hotels Corporation
  • City
    New York City
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Review averages

  • 280 employees say

    Excellent (160)
    57.142857142857%
    Good (57)
    20.357142857143%
    Satisfactory (33)
    11.785714285714%
    Subpar (30)
    10.714285714286%
    3.79
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (2)
    100%
    1.00

kununu score comparisons

Hyatt
3.77
282 reviews

Industry average (Restaurants/Hotels/Hospitality)
3.35
63,574 reviews

kununu average
3.39
3,487,000 reviews