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  • Dec 15, 2015


company Hyatt Regency
City San Antonio
Are you a Current or Former Employee? Former job since 2015
Position Others
Department Production

Support from Management

Staff is not made to feel as if they have any say on anything.

Level of Autonomy

Always short-handed. Staff had to work this way for long periods of the year.

Overall Compensation for your work

Pay does not match the work being done. Benefits are good, but that's the only thing good thing I can say.

Office/Work Environment


Company Image

Employees always have something negative to say, especially when mgt puts a lot of pressure on them to bring up survey scores. This property thinks too highly of guest surveys! Mgt should let staff do what they, interact w/guest! They do this all day long, so let them just do it! Also, daily meetings to remind them of this, is like beating a dead horse: the more to push, the less of a result you want, you will not get. Your staff will resent you, and do the opposite of what you want!

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