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Hyster-Yale Group:What's it like to work here?

United States Industry Manufacturing
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Hyster-Yale GroupHyster-Yale GroupHyster-Yale Group

Review averages

  • 21 employees say

    Excellent (13)
    61.904761904762%
    Good (3)
    14.285714285714%
    Satisfactory (3)
    14.285714285714%
    Subpar (2)
    9.5238095238095%
    3.85
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

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At Hyster-Yale Group, our goal isn’t just to build the best lift trucks possible, but to create solutions that enable our customers to improve the overall efficiency and effectiveness of their businesses. Product development is informed, on-going and proactive. Our wide global presence, among the largest of all material handling manufacturers, enables Hyster-Yale to commit the resources necessary to ensure our lift trucks are some of the most innovative in the industry.

Through our global reach, in-depth business analysis and industry experience, Hyster-Yale Group provides unparalleled support to our dealers, customer and suppliers. It all translates to higher productivity and lower cost of ownership for our customers. 

Hyster-Yale's talented and experienced design and test engineers have the industry’s most advanced design tools and processes at their fingertips.

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Numbers

Employees

5,001-10,000 employees

Company info

Who we are

Products, services

At Hyster-Yale, product design begins with ongoing customer research and business analytics that inform and guide product innovation. Strategic partnerships strengthen the process, leading to smarter technologies such as using hydrogen fuel cells and lithium ion batteries to create viable and greener alternative energy solutions and the use of technology solutions, such as telematics and automation.

Every new product follows a carefully structured and rigorous six-stage development process, with truck production taking place within 12 ISO-certified manufacturing facilities located in North America, South America, Europe and Asia. Each Hyster-Yale manufacturing site uses state-of-the-art fabrication and testing to ensure all lift trucks exceed application requirements.

The quality process is then upheld by our distribution and dealer network, acting locally to provide timely customer-driven support through service and aftermarket parts.


OUR BRANDS

The Hyster® and Yale® brands maintain one of the leading market share positions, both in the Americas and worldwide.

The brands are complemented by the UTILEV® brand of forklift trucks which are designed to meet the needs of basic applications.

Nuvera® focuses on fuel cell stacks and related systems, on-site hydrogen production and dispensing systems.

Bolzoni Auramo and Meyer® are leading brands of attachments for industrial material handling applications.

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Benefits

In addition to competitive salaries, we also offer an excellent benefits package to all full-time employees. Here is an overview of some of the benefits our employees may enjoy:

  • Medical, Dental, and Vision Insurance and, at some locations, an on-site medical clinic for employees enrolled in a Hyster-Yale medical plan
  • 401(k) Retirement Plan including Profit Sharing
  • Paid Vacations
  • Paid Holidays
  • Paid Leaves of Absence – Salary Continuation Program
  • Company Paid Life Insurance
  • Flexible Spending Accounts – Medical and Dependent Care
  • Employee Assistance Program – Local & National Coverage available
  • Education Assistance
  • Company Sponsored Recreational Activities
  • Wellness Program
  • Group Universal Life Insurance

Location


  • 5875 Landerbrook Drive, Suite 300
    Cleveland, Ohio, 44124-4069
    United States
Domestic locations

Headquarters: Cleveland, Ohio 44124

Billerica, MA 01821

Greenville, North Caroline 27834

Charlotte, North Carolina 28273

Sulligent, Alabama 35586

Berea, Kentucky 40403

Danville, Illinois 61832

Homewood, Illinois 60430

Tyler, Texas 75701

Coahuila Mexico Cp 25900

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Global Presence Map

Locations (international)

South America:

Itu, Brazil 13308-700

Barueri, São Paulo, Brazil 06460-000

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Europe:

Moscow, Russia 

Järvenpää, Finland 

Gävle, Sweden

Lublin, Poland

Salzgitter, Germany

Piacenza, Italy

Prato, Italy

Masate, Italy

San Donato, Italy

Montcarda/Reixac, Spain

Neu-Isenburg, Germany

Nijmegen, Netherlands

Weeze, Germany

Korschenbroich, Germany

Forbach, France

Chessy, France

Helmond, Netherlands

Frimley, UK

Warrington, UK

Irvine, Scotland

Craigavon, N. Ireland

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Asia/Australia:

Pune, India

Kuala Lumpur, Malaysia

Hanoi, Vietnam

Cavite, Philippines

Hebei, China

Hefei, China

Wuxi, China

Shanghai, China

Hangzhou, China

Obu, Japan

Sydney, Australia

Prestons, Australia

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Global Presence Map

For applicants

What we offer

What is special about working for us?

People know Hyster-Yale Group for manufacturing industry-leading Hyster® and Yale® lines of lift trucks—but that’s only part of the story. We are also a solutions management company, specializing in various aspects of materials handling, including storage management, telematics, and process consulting. We thrive on collaboration, team performance, grassroots innovation, creative solutions and problem solving. So no matter what our customers need to move, or where they need to move it, they can count on Hyster-Yale Group to do the heavy lifting.

At Hyster-Yale, we believe that we maximize achievement of our business strategies and goals by fully capitalizing on the skills, talent and potential of all of our employees. We are committed to an inclusive culture which is guided by a set of core values, in which everyone is treated with dignity and respect, and positive contributions from all are valued.

In keeping with these values, our philosophy is based on respect for one another and recognition that each person brings his or her unique attributes to the organization; we value diversity of thought and ideas of all individuals.

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How would we describe the company culture?

Hyster-Yale Group is a highly collaborative family. We have built our culture on the idea that we’re all here to serve a common purpose, and each one of us has the interest and ability to make a contribution. That’s why so many of our best ideas—from product breakthroughs to smart changes in process—start out at the grassroots level and gain momentum through cross-functional teams.

Our basic philosophy is to recruit, attract, and retain skilled, talented, and trustworthy people and promote from within whenever possible. We enable each other so that, together, we perform in the most efficient and effective manner.

We encourage employees to become directly involved in teams that solve problems and improve our business. By fostering a learning organization where our people can build on their educational background and work experience, we continuously refine our process and products—and we all continue to grow. Hyster-Yale believes that decision-making is enhanced and outcomes improved when a breadth of opinions and perspectives, drawn from extensive personal and business backgrounds, are considered.

Our Company values are enduring beliefs that guide individual and Company behaviors critical to our success.

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Job Insights

Engineer III

Lesley W., Engineer III

What attracted you to this company?

I was previously employed by the US Department of Defense at Cherry Point, NC. I worked as an Aerospace Engineer on various rotary wing platforms. I was seeking a drastic change. Something just as hands on, with less likelihood of fatalities. 

What does a typical day at work look like for you?

Every day presents new challenges. At any given time I have 3 or more projects in work. I am employed as a Continuing Engineering Engineer, which means my focus is on current products and their performance after it reaches the consumer's hands. I spend most of my time either in the WPDC Lab or on the manufacturing floor, depending on which phase of work I'm focusing on.

What do you like best about your job?

I like that I am encouraged and expected to be very "hands-on".

What are the biggest challenges you face in your role?

Coming from the Aerospace/Defense community, working at HYG has been very eye-opening. Manufacturing processes, assembly instructions, drawing specifications, material specifications, and methodologies are extremely different from what I work with previously. I have been immersed in Lithium Ion batteries and Hydrogen Fuel cells, which were foreign to me. Also, this position requires an engineer to be a "Jack of all trades" versus specializing in a specific competency. 

Describe how your team works together.

My team is compromised of a total of 6 engineers, all of whom have multiple years of experience with the company (not including myself). We sit together in an open office and are able to share information with one another freely. I feel that transitioning to this position has been made easier because of my team. Every team member has been more than willing and capable of relaying various historical issues, related incidents, and providing contacts which enabled me to complete assigned tasks.

What makes the company a good fit for you?

I feel that the company welcomed me with open arms. I enjoy the people, I enjoy the environment, and I appreciate the employment growth opportunities provided.

Do you have any tips for the interview process?

It would be beneficial to have a job description in hand during face-to-face interviews. A brief overview of exactly what your position entails from the mouth of your immediate supervisor is more indicative of daily expectations than what is presented generically online.

Reviews for Hyster-Yale Group

Reviews - What employees say

3.85 Employees say
0.00 Applicants say
  • 22.Jan 2019
  • Employee

Company Culture

The company culture seems to be respected and liked by many employees

Support from management

Management has done a great job supporting the needs of their employees. My manager makes clear to me that registering for classes, hearing webinars or attending events is a great idea and supports that. My manager supports my ideas and hears me when I come to them with an issue or need help.

Teamwork

There have been many opportunities for teamwork. When getting together with other employees working together, helping each other and hearing others ideas goes over easy and is enjoyable.

Freedom to work independently

My manager trusts that I will get my job done on a day to day basis. My manager does not feel the need to micromanage our team because we have established that level of trust.

Internal Communication

I find it very easy to talk to many internal employees regardless of their job title or salary grade. I feel that my voice matters and I am a respected employee.

Work-Life Balance

HYG supports Work-Life Balance in many situations. I find it easy to flex my hours when there are appointments scheduled during the work day. I find it easy to make up hours when needed or work from home when needed.

Job Security

HYG promotes hiring from within, there is always opportunity to move up within the company.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Ability to work remotely is offered Paid time off is offered
  • Company
    Hyster-Yale Group, Inc.
  • City
    Greenville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Human resources/recruiting

The following perks were offered to me

Health and wellness programs is offered Employee events is offered
  • 09.Oct 2018
  • Employee

Company Culture

If you like the, "Good ole Boys" Club and you are part of the Club, you will do well. However, all others beware that your time is limited.

Support from management

Not much good to say about this. They are only interested in the volume of trucks put on-line and shipped each month. It is not about quality. The worst part is they will build trucks without the required parts. Off-line them and put parts on later. Kinda defeats the purpose of quality and process.

Teamwork

There are pockets of good Teamwork. However, leadership in Berea does not understand the term.

Freedom to work independently

There is minimal freedom and getting worse each and every day.

Internal Communication

They say good things, but never follow through. They need to look at the man in the mirror and ask themselves if they believe what they see and her coming from themselves.

Career Development

If you are part of the, "Good Ole Boy" club you will be just fine. Otherwise, protect yourself and get out.

Work-Life Balance

There is NO work-life balance as you are always working OT each and every week. This is due to the fact the supply chain cannot get parts.

Job Security

The word security is funny. There is no security.

Workplace Safety

Make sure you do not get hurt as they will state that it was due to your negligence, not theirs.

Challenging Work

The laborer's are fantastic and do a great job. The problem is with the leadership.

Suggestions for improvement

  • Get rid of the leadership and start over. Do what you say and say what you mean.

What I like about the company

The people on the shop floor.

What I dislike about the company

Where do I start? Let's start with the leadership. They got rid of the best VSM they had. What message does that send to the employees?

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    Hyster - Yale Group
  • City
    Berea
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Marketing/product management

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered
  • 26.Sep 2018
  • Employee

Company Culture

Employees do not trust senior leadership at the Berea, KY facility. Very poor communication and lack of respect shown to those who can make the necessary improvements. The dismissal of the best VSM recently says it all, when he was the most respected of all leaders and can move the company to the next level.

Support from management

Was fantastic with the dismissed VSM! However. current leadership needs a huge overhaul and replacement. We suggest bringing the VSM back and place him in control.

Teamwork

This word does not reflect the leadership direction. It is more of a dictatorship.

Internal Communication

Very, very poor communication from leaders at the facility and corporate.

Career Development

If you are with the "in crowd", you will do well. Otherwise, good luck.

Office / Work Environment

It is extremely disappointing when you find that your manager is a backstabber.

Challenging Work

Constant fire fighting mode as leadership will not face the facts as to what is really causing the problems.

Inclusive / Diverse

Extremely inclusive group at the leadership level. It is all about buddy-buddy and not about who can really do the best.

Suggestions for improvement

  • Face the facts and look in the mirror and ask yourself, "do you believe the man in the mirror"? Start focusing on the real problems and not on protecting your buddy. Bring back the VSM and place him in control and things will turn around.

What I like about the company

The labor force and the majority of office folks are fantastic and want to help.

What I dislike about the company

Senior leadership at Berea and the corporate office cannot be trusted, nor can you believe what they say. There is way too much buddy-buddy going on at the leadership level and if you are not part of the "in crowd", you will not be successful... Wake up and do the right things for the employees and the shareholders, not just yourself.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Challenging Work
5.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered Life insurance is offered
  • Company
    Hyster-Yale Group, Inc.
  • City
    Greenville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Production

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered

Review averages

  • 21 employees say

    Excellent (13)
    61.904761904762%
    Good (3)
    14.285714285714%
    Satisfactory (3)
    14.285714285714%
    Subpar (2)
    9.5238095238095%
    3.85
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Hyster-Yale Group
3.85
21 reviews

Industry average (Manufacturing)
3.10
128,616 reviews

kununu average
3.39
3,487,000 reviews