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Reviews for Incomm Holdings, Inc.

Review factors

Feel-Good Factor

Company Culture
2.53
Support from management
2.53
Teamwork
2.80
Freedom to work independently
2.53
Internal Communication
2.40
Office / Work Environment
3.20
Environmental Friendliness
2.60
Work-Life Balance
2.60
Challenging Work
2.69
Inclusive / Diverse
2.38

Career factor

Gender Equality
3.07
Attitude towards older colleagues
2.86
Career Development
2.31
Overall compensation for your work
2.60
Company Image
2.43
Job Security
2.57
Handicapped Accessibility
3.50
Workplace Safety
3.15
Benefits

The following benefits are offered

Flex. working hours in 4 of 15 reviews Parking in 7 of 15 reviews Easy access to public transportation in 4 of 15 reviews No stock or equity options 401(k) in 8 of 15 reviews No onsite daycare facility Reimbursed daycare in 2 of 15 reviews Ability to work remotely in 5 of 15 reviews Desirable office location in 3 of 15 reviews Tuition assistance in 6 of 15 reviews Paid Parental Leave in 4 of 15 reviews 401(k) Match in 7 of 15 reviews Flexible spending account in 6 of 15 reviews Paid time off in 12 of 15 reviews Healthcare (including vision and dental) in 11 of 15 reviews No relocation allowance Life insurance in 10 of 15 reviews

The following perks are offered

On site cafeteria in 2 of 15 reviews Free (company provided) Meals in 1 of 15 reviews Health and wellness programs in 4 of 15 reviews Employee discounts in 3 of 15 reviews Vehicle allowance in 1 of 15 reviews Employee events in 6 of 15 reviews Pet friendly/Pets allowed in 2 of 15 reviews Fitness center on site in 5 of 15 reviews Free Snacks/Drinks in 3 of 15 reviews
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Reviews

  • 13.Sep 2017
  • Employee

Company Culture

Lacking interdependency and mutual respect.

Support from management

It does sometimes, but Most of the time is one for all and all for none.

Teamwork

The culture of the company is comparable to crabs in a barrel.

Freedom to work independently

It depends on the department.

Internal Communication

There is a great effort to improve company wide communications.

Gender Equality

It's a good ole boys club.

Office / Work Environment

All HVAC and lighting systems work well.

Environmental Friendliness

Can't say that I'm aware of any company sponsored program outside of the rogue email tag line to save a tree, nothing comes to mind.

Work-Life Balance

In my department it's 50/50. Because it's a 24 hour operation, always on call. Just depends on the role.

Workplace Safety

No real training

Challenging Work

Not much to do.

Inclusive / Diverse

There is not an initiative driving diversity.

Suggestions for improvement

  • Open your eyes to better ideas, simply because someone is always in your ear doesn't mean they have the best interest in mind of the people and the company.

What I like about the company

It's close to my home.

What I dislike about the company

A lot, the company culture is on life support. It needs change from top down.

Company Culture
1.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    InComm (Atlanta, GA / United States)
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
  • Department
    Others
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  • 21.Jul 2016
  • Employee

Company Culture

What culture?

Support from management

Asking a supervisor a question or trying to transfer a call to them is a mental battle. They want every call to be deescalate. They are not supported at all. They treat you with sarcasm . But they can micromanage your time. They always have an attitude. The are fake.

Teamwork

Team work with the customer service is OK . everyone try to do their best even with the situation. But team work where supervisor are involved not possible. Only 2 supervisor knows what team work means but they quit.

Freedom to work independently

No way to support customer with issues like scams.

Internal Communication

CSR make a few complaint about stuff and when another CSR goes to the management to do another complain they act like they don't know what you talking about. Only one of the senior manager was concern

Overall compensation for your work

Lies lies and lies. They promised that after 3 months you going to be hired and the are going to raised your hr wages. By the 5 month I wasn't hired at all and mover got paid what they are old me. So its just another trap. Never have the opportunity to take any other training because of my schedule and honestly if your supervisor doesn't like you you are not going to be hired.

Work-Life Balance

No work balance. If you are hired they come up with the idea of paying a little bit more on the weekend. Its a trap. You are stuck in a 7 30 to 4 pm job that drains every little happiness you can have.

Suggestions for improvement

  • Hire new supervisor that understand the meaning of working as a team and know how to treat others without sarcasm and with respect. Better training because taking a training from 5 pm to 2: am its crazy and counterproductive. They should do a change in the day a off. This place feel more like a concentration camp than a job. More support for the client. People are been rob of their money by third party and by them too. Because if you loose your card and you don't have the 16 digits number and / or the receipt forget about your money. So imagine how much money do this company make a year aside from the sells. They have never even bother to do a press conference to make the consumer aware of the scam. For me it sounds suspicious.

What I like about the company

My co workers were amazing. The care line people are great.

What I dislike about the company

Its a terrible place to work. No support for the CSR .no support for client.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
  • Company
    Incomm International Inc.
  • City
    Jacksonville
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Temporary
  • Department
    Others
  • 26.Jan 2016
  • Employee

Suggestions for improvement

  • None. On the right path for explosive growth while maintaining a great work environment.

What I like about the company

Great management who is amazingly driven to succeed but is extremely flexible as well as demanding employees maintain a good work/life balance. Work from home opportunities are spectacular.

What I dislike about the company

Sometimes being small, it can get overwhelming as there isn't a lot of room for workload to be lanaced when somebody is out.

Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Icomm Consulting Inc.
  • City
    Forest Park
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered

Support from management

Don't lead by example.....always trying to cover them self

Teamwork

O feel that team's can work better together if we had great leadership

Freedom to work independently

Work loads no issue there, as far as the employees goes , however when it comes to management there can be improvement, the work flow is up to management and where calls go .I feel like if great training is provided with great tools that are used on a daily basis than you good

Internal Communication

Bad communication

Gender Equality

Fair

Attitude towards older colleagues

Over looked

Overall compensation for your work

Need to pay more do to much for the little pay

Office / Work Environment

Yes new building

Environmental Friendliness

Good

Work-Life Balance

No ,No, No, not fair in any areas how a lot of other company's work no where near fair......it's all about the company it's self

Company Image

No

Job Security

No and they let you know every chance you get that's stressful

Handicapped Accessibility

Yes

Challenging Work

It could be better

Suggestions for improvement

  • Start over under new management

What I like about the company

When they offer over time......My manager and how he work with his Team it made work fun to be at for A lot of people however it came to an end

What I dislike about the company

Supervisor, When you have awesome managers that know how to do there job and make sure that we hit our numbers just because

Company Culture
4.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
3.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Incomm finance
  • City
    Jacksonville
  • Are you a Current or Former Employee?
    Former job since 2011
  • Position
    Others
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Employee events is offered
  • 24.Nov 2015
  • Employee

Suggestions for improvement

  • Sell to someone else that knows how to establish company culture. If you are reading this and it vastly contrasts with other reviews, thats because InComm knows their reputation is horrible and has provided some type of weak incentive for underlings to write bogus reviews. Seriously folks, if you are on the fence about changing jobs, do not give this place the benefit of the doubt.

What I like about the company

The food in the cafeteria was tolerable, Their paychecks cleared the bank.

What I dislike about the company

Toxic environment that ran on fear mongering. Horrible communication from executive leadership. Almost non-existent training unless it served the needs of some a-hole vp.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    InComm (Atlanta, GA / United States)
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered Employee events is offered Fitness center on site is offered
  • 18.Jun 2018
  • Employee

Work-Life Balance

I dont see a half star rating.

Suggestions for improvement

  • Start over and start over from the top first. Honest opinion.

What I like about the company

Its located downtown Atlanta

What I dislike about the company

The people (some) particularly management is horrible in how they choose to treat people who report to them.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Easy access to public transportation is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Incomm finance
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Fitness center on site is offered
  • 03.Apr 2018
  • Employee

Suggestions for improvement

  • Company needs improve the Communication process

What I like about the company

I haven’t been working there long enough to really have a positive experience that is memorable

What I dislike about the company

Company is horrible with communication

Company Culture
3.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Incomm finance
  • City
    Jacksonville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 27.Mar 2018
  • Employee

Company Culture

Crabs in a barrel

Support from management

None

Teamwork

Not in Accounts Payable

Internal Communication

None

Overall compensation for your work

Compensation didn’t match the responsibility

Suggestions for improvement

  • Needs experienced management

What I like about the company

Location

What I dislike about the company

Management or lack there of

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    InComm (Atlanta, GA / United States)
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Finance

Suggestions for improvement

  • Stop opening 365 a year close on holidays

What I like about the company

I like the attention the employees get

What I dislike about the company

I just would more holidays off

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Reimbursed daycare is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Incomm finance
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 04.Apr 2017
  • Employee

Workplace Safety

Safe but not OSHA compliant.

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    U.S. South - Incomm
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered