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inContact:What's it like to work here?

United States Industry Service industry
inContactinContactinContact
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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (2)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.86
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Other company profiles

Reviews for inContact

Reviews - What employees say

3.86 Employees say
0.00 Applicants say
  • 27.May 2016
  • Employee

Company culture

Used to be 5 star, but a lot of sales reps are under tremendous pressure and management has gone from friendly to less so.

Support from Management

Excellent training, help from beginning to end of sales cycle.

Level of Autonomy

It's changed to micromanagement over the last 8 months.

Communication

The company is netorious for not communicating changes that affect how you sell product. This is less so in sales, but we get affected nonetheless.

Company culture

Pretty good culture... working on key drivers of engagement right now.... learning and development, new building... more focus on behavior not just results.

Support from Management

Executive team is young but very supportive of leadership principles

Teamwork

We work well in silos....learning how to work cross-functionally

Level of Autonomy

People have a lot of autonomy to act and not be acted upon. They can take initiative.


Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (2)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.86
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

inContact
3.86
2 reviews

Industry average (Service industry)
2.95
39,656 reviews

kununu average
3.12
1,593,000 reviews