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Interactive Intelligence, Inc.:What's it like to work here?

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Review averages

  • 8 employees say

    Excellent (2)
    25%
    Good (2)
    25%
    Satisfactory (4)
    50%
    Subpar (0)
    0%
    3.14
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Interactive Intelligence, Inc.

Reviews - What employees say

3.14 Employees say
0.00 Applicants say
  • 16.Nov 2017
  • Employee

Internal Communication

On the Genesys side - you may never even get a response and then when you do 9x out of 10 you don’t get your question even answered. Most people won’t come directly to you. If they have a problem with you for whatever they will go to your boss instead of you. What happened to being adults? What happened to teamwork?

Office / Work Environment

Morale in North Carolina and Indiana is at an all time low. And and our last All Hands meeting the upper management told us is so many words... “if your morale is low maybe you should just leave.” Systems are slow, procedures are lengthy, more time is spent figuring out what the do and how to than just doing it.

Job Security

Who knows—- groups get laid off at randomly, good people are jumping ship left and right. Genesys feels it’s better to help 3rd world countries than to take care of its own. Not sure they know what loyalty means.

Suggestions for improvement

  • Not convert all of interactive systems to yours. Try it the other way and I bet you will be pleasantly surprised.

What I like about the company

My team —what’s left of it. :(

What I dislike about the company

Politics, lack of technical expertise, too many processes, too long to get stuff done, low raises (lucky to get 3%every year), lack of other momentary incentives for high performers, lack of employee retention, upper management are the only people important — everyone else is disposable.

Company Culture
1.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Flexible spending account is offered Healthcare (including vision and dental) is offered
  • Company
    Interactive Intelligence, Inc.
  • City
    Indianapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Marketing/product management
  • 16.Sep 2016
  • Employee

What I like about the company

Work from home ability.

What I dislike about the company

The pay... it's on the low end and they have a low raise rate. They also do not try to retain good quality people when they are offered several thousands of $$ more at another company.

Teamwork
4.00
Gender Equality
1.00
Overall compensation for your work
1.00
Work-Life Balance
3.00
Inclusive / Diverse
3.00
  • Company
    Interactive Intelligence, Inc.
  • City
    Indianapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Not specified
  • 19.Aug 2016
  • Employee

Suggestions for improvement

  • Recognize the great employees you have (via increased bonuses, stock options, etc.) so they will want to stay. We have some top performers that are very results driven -- I would hate to see them leave. I enjoy working with hard working, success driven people. Money is a huge motivator for people and I am guessing most of us will feel highly valued if we provided with a monetary reward. It helps when you have a family and aren't able to see them for 10-12 hours a day because you are working.

What I like about the company

I like the fact that I can work from home which allows me to use the time I would have spent in the car towards my workday. I also like that the CEO isn't afraid to share his opinions with the company. He is highly respected for the work and effort he has put into this company and that provides a motivating environment.

What I dislike about the company

Their pay isn't as competitive as some would like it to be and we have lost really good people because of it.

Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Interactive Intelligence, Inc.
  • City
    Indianapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Marketing/product management

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Fitness center on site is offered

Other company profiles

Review averages

  • 8 employees say

    Excellent (2)
    25%
    Good (2)
    25%
    Satisfactory (4)
    50%
    Subpar (0)
    0%
    3.14
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Interactive Intelligence, Inc.
3.14
8 reviews

Industry average (Information Technology/Software/Software Engineering)
3.70
159,260 reviews

kununu average
3.30
2,678,000 reviews