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Intermountain Healthcare:What's it like to work here?

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Intermountain HealthcareIntermountain HealthcareIntermountain Healthcare
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Review averages

  • 345 employees say

    Excellent (215)
    62.31884057971%
    Good (92)
    26.666666666667%
    Satisfactory (28)
    8.1159420289855%
    Subpar (10)
    2.8985507246377%
    4.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Intermountain Healthcare

Reviews - What employees say

4.06 Employees say
0.00 Applicants say

Company Culture

Too much is expected and not enough thanks is given.

Support from management

Management is concerned about themselves and retaining their title at all costs. Most managers already know what’s best rather than listening to the caregivers’ ideas. Again most lack the education or proper training to be great “leaders” rather than “managers.”

Teamwork

Most team members are great to work with. I believe that has Moreno to do with the culture of Utah rather than the culture of the company.

Freedom to work independently

I feel like with all that is expected from us, we are continually having to look over our shoulders. It causes some anxiety to having the thought always on your mind that I better not mess up or else.

Internal Communication

Scheduling is just one example. One week you will be scheduled and then without any notice you’re either off the schedule or scheduled a different time somewhere else.

Gender Equality

Almost too much attention and favorability to women and that may be due to the recent pressure for equality and women’s rights. It’s almost unfair for some of the males here.

Attitude towards older colleagues

Some managers respond well and treat older colleagues well. But again, if they pose a threat with more experience or education, older colleagues have seen to be isolated or mistreated.

Career Development

People are given opportunities without proper interviews or procedures. Again it is the “good ol’ boy” mentality.

Overall compensation for your work

I see money going to extravagant parties and fundraisers and openings for certain things that sometimes pushes the envelope again for “showing off.” Utah in general has poor compensation for employees which leads me to believe there is a balance correction needed with employees and management, especially when some of the management is not educated or have the proper training or skills.

Office / Work Environment

I have mixed feelings. IHC provides a beautiful building. Almost too beautiful, like they are showing off a little too much, but the culture/environment is stressful and causes anxiety with the continuous demands and high expectations. Then you add some of the managers’ poor mentalities in there and that’s what brings it down.

Environmental Friendliness

For the most part, coworkers are nice but again that may be a Utah culture thing. On the other hand, I have seen a lot of friendliness as a mask only to see backstabbing and gossip when that same person is not around.

Work-Life Balance

I would give 5 stars but with a lack of appropriate employment to meet needs, we are continuously on call.

Company Image

Again after the recent One Intermountain and recent layoffs, along with “money is the most important thing” while sugarcoating it with “patients are most important” either way the company’s values are not what they used to be and continue to decline.

Job Security

With the recent layoffs of a lot of the senior administrators to save money, it makes me wonder.

Challenging Work

Almost too challenging. Again, a lot is expected and it’s almost like they are asking or waiting for us to make a mistake.

Suggestions for improvement

  • Intermountain does well financially and it shows. In my opinion, not in the areas that counts. Less money on extravagance and showing off, more money on employee contributions.

What I like about the company

Good benefits

What I dislike about the company

See above comments

Company Culture
2.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Paid time off is offered
  • Company
    Intermountain healthcare
  • City
    Saint George
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

Company Culture

The company itself is trying to create a culture of healing and patient centered care. Some of the staff is resistant and some clinical management is negative. Overall though, the company is doing a decent job with positivity.

Teamwork

IHC wants the culture to be accepting and positive and productive. Some staff isn’t on board but the company is trying hard to make it great

Freedom to work independently

Nurses are given much leeway to do their job independently but here is always staff to assist when needed on the unit

Internal Communication

The company is great about sending emails and promoting the things they want staff to know. Changes such as outsourcing billing wasn’t told to employees until right before it happened. Lots of frustration over that.

Gender Equality

There are many men and women in high positions including management etc. more women than men only because there are more female nurses

Attitude towards older colleagues

From what I’ve seen those who wish for managerial positions apply and the most qualified are chosen. There is no discrimination seen. At least not from my perspective

Career Development

There are opportunities to grow but not often. You can become a charge nurse and if you get lucky a unit manager

Overall compensation for your work

I think IHC is slowly starting to give comparable wages but for the effort it takes to get a degree and a BSN the compensation isn’t enough

Work-Life Balance

There are always shift options for days, nights, weekends, and somenin between. Problem is being new you mostly have to start working nights until you gain seniority. That’s frustrating with young children. They encourage healthy living and balance but being forced to work nights is the opposite of healthy

Company Image

As with any position, I wish the pay was higher. Nurses work very hard and get injured often and the compensation isn’t quite up to snuff in my opinion. Especially for requiring a BSN And not offering additional compensation for it. That being said, the benefits are better than other hospitals nearby

Job Security

Nurses are always needed

Workplace Safety

Continuous training done monthly and goes over basic safety repeatedly

Challenging Work

As a registered nurse I love my job. Love helping people and the difference I can make. The patient to nurse ratios are crazy out of control on some units. This is where the difficulty rating comes in. Not all units are as busy and some are pretty relaxed.

Inclusive / Diverse

The hospital has been becoming increasingly diverse. They’re allowing more individuality to be seen

Suggestions for improvement

  • Offering more opportunities for growth or compensation for higher degrees.

What I like about the company

I get 3 months leavefor maternity after baby. The tuition reimbursement was well worth it. Compensation is getting more competitive. Benefits are decent (if you’re full time). Big company so there are multiple facilities across Utah to work from. Been employed here for 12 years. Now working as a registered nurse for less than a year. Love the job but they are requiring a BSN degree now but do not offer additional compensation for getting it. I don’t agree with that.

What I dislike about the company

Taking away normal soda and sugar as part of the live well program. While I prefer to eat healthy and don’t eat/drink it a lot anyway, that should be my decision and they took that away by removing it from all facilities.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Onsite daycare facility is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Intermountain Health Care, Inc.
  • City
    Ogden
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 20.Dec 2018
  • Employee

Company Culture

The organization is very focused on zero harm to patients which is great. The company is also very focused on BEING SEEN AS one of the top healthcare organizations rather than doing what's necessary to actually BE one of the top healthcare organizations in the country and letting recognition follow. There's a big difference in the two approaches.

Support from management

Again, hit or miss. Local leadership is generally pretty good and tries to keep a patient-centered focus. Corporate leadership is spotty, and you may wind up with someone who talks a great game but really has no idea what they're doing as a manager if you report to the corp.

Teamwork

Depends - teamwork between clinicians at the patient bedside is excellent. Teamwork between the silos that support the clinicians, the business unit leaders, and the corporate office is pretty poor. The corp is taking decision-making ability away from local leadership - which can work okay in some circumstances. However, the personnel in the corp offices are really hit or miss. Some are pretty good, others are downright mediocre. Taking decision discretion from people who have run healthcare facilities for decades and giving it to people who have never led hospitals or any other business units (but, but, he's got an MBA from the U!) is a recipe for underperformance.

Freedom to work independently

Pretty good in my experience, as long as you can demonstrate competence.

Gender Equality

See above. And then check LDS.org's statements on women in leadership positions in the church.

Attitude towards older colleagues

I did feel like older professionals are given a good bit of respect at Intermountain.

Career Development

Depends. Do you have very little experience actually working in hospitals/doctor's offices, an MBA from the U of U or BYU, no real track record of success, and a highly-placed patron in the corporate structure who loves you? You're set and can expect to go far.
If that's not your situation - it's a coin toss.

Overall compensation for your work

A little under market but decent.

Office / Work Environment

Hospitals and physicians' offices have to be nice and neat.
And you KNOW the corporate types are going to have some of the nicest square footage in downtown SLC.

Work-Life Balance

The company really shines here, no joke. In most areas. If you're one of five nurses working a small ICU or PACU in a mid-sized hospital, you're going to have a hard time around Christmas. But for most everyone else Intermountain does a great job of balancing work/life needs.

Company Image

Pretty good, but taking some black eyes due to foolish, far-reaching restructuring decisions. It wouldn't be a surprise if Intermountain's best days are behind it as far as its image is concerned. It's going to take a while to undo the damage the senior executives have done with the ill-advised restructuring and taking all discretion away from the local business unit leaders. Lots of doctors becoming disaffected.

Job Security

Hopefully you don't do something that could be outsourced or pulled into the corporate office to be passed off onto a freshly-minted MBA. Intermountain shed about 10% of its workforce in 2018. Despite making over half a billion dollars in net income in 2017. As a nonprofit.

Workplace Safety

Joint Commission wouldn't have it any other way.

Inclusive / Diverse

Hit or miss. There are some areas that are great, some aren't. Generally the clinical teams don't care so much what you look like as long as you're competent. BUT -
The old-school LDS church ideas pervade some of the leadership teams so you can find yourself talking to someone who sounds like they come from the 1950's.

I've actually heard a facility administrator say that he didn't want to include the Corporate Director of Diversity in our "Celebrate Diversity" Day at our facility because in his opinion "she's just interested in stirring up trouble."

But let's be honest - it's a large, old corporation in Salt Lake City. The leadership ranks are full of older white Mormons. Some of them are very open to diversity, but many, many of them are rigidly old-school and not in a good way.

Suggestions for improvement

  • Stop acting like the org structure is the most important thing to ever hit a healthcare organization. Stop pretending that the best way to respond to "the healthcare landscape changing rapidly" and "we have a need to be more nimble to respond" is to build a giant bureaucracy where no one except the three people at the very top can ever make a decision. Devolve authority back to the local level - business unit leaders know their communities, medical staff, and needs much better than those who live hundreds of miles away and/or have little experience working in local facilities. I know all the cool hospital systems are centralizing authority these days, and these changes are ego-inflating; but organizational research is pretty clear that effective change starts small and comes from the front lines.

What I like about the company

IHC does a great job of trying to live its mission and increase the overall health of the communities it serves.

What I dislike about the company

The corporate office taking over EVERYTHING.
Balance-billing patients when the company is raking in a half bil per year in NOI.
Charges going up 5-7% year after year after year - at some point as a nonprofit system, you need to share some of the largess back to the community if you're wallowing in cash.

Company Culture
3.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
1.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
2.00
  • Company
    Intermountain Healthcare
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Former job since 2018
  • Position
    C-Suite / Leadership
  • Department
    Executive leadership

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Review averages

  • 345 employees say

    Excellent (215)
    62.31884057971%
    Good (92)
    26.666666666667%
    Satisfactory (28)
    8.1159420289855%
    Subpar (10)
    2.8985507246377%
    4.06
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Intermountain Healthcare
4.06
345 reviews

Industry average (Hospital & Health Care)
3.42
165,024 reviews

kununu average
3.38
3,694,000 reviews