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JCPenney:What's it like to work here?

United States Industry Retail/eCommerce
JCPenneyJCPenneyJCPenney
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Review averages

  • 309 employees say

    Excellent (95)
    30.744336569579%
    Good (65)
    21.035598705502%
    Satisfactory (80)
    25.88996763754%
    Subpar (69)
    22.330097087379%
    3.09
  • 6 applicants say

    Excellent (2)
    33.333333333333%
    Good (1)
    16.666666666667%
    Satisfactory (2)
    33.333333333333%
    Subpar (1)
    16.666666666667%
    3.13

Other company profiles

Reviews for JCPenney

Reviews - What employees say

3.09 Employees say
3.13 Applicants say
  • 07.Aug 2017
  • Employee

Company culture

They don't care about their employees at all

Support from Management

My boss changed their mind constantly and never gave clear instructions.

Teamwork

Their was so much drama I felt like I was in high school

Level of Autonomy

No you never work alone, it's always with other people.

Communication

There was a VERY BIG communication problem. The management did not communicate with each other and they have the employees several different answers to one question. Then it was our fault if we got it wrong even though we did what one of the bosses told us to do.

Gender Equality

Women are treated equally but the men aren't. They only basically hire women!

Career Development

I have worked for the company for 4 years and I tried to move up into a manger position. I was more than qualified for it. I was training for that position until one day it just stopped and I didn't know why...we ended up having a meeting with our team a week later and they gave someone else the position that I wanted and that I worked my butt off for. That person didn't even care about the position but they took it because of the pay, not to mention they weren't even working there for a YEAR yet. How does that qualify someone for a management position??? I actually cared about those employees and I don't think the management liked that.

Overall Compensation for your work

I definitely did not get paid enough to deal with all of that bs

Office/Work Environment

The work environment is like working in a sweat shop. You're pretty much pretending to be a machine.

Eco-consciousness

They do have recycling but no one ever followed the rules for it.

Work-Life Balance

I ALWAYS felt pressured to work more hours. If you didn't work more hours the manger would cut your hours more because you didn't do what she wanted you to do.

Company Image

I was but not anymore. I won't even shop there, my family knows all about it and they don't shop there either now because they don't care about the people they only care about money.

Job security

Management always kept you on your toes. If you messed up at all they would mention that they could fire you if they wanted.

Workplace Safety

There is a semi truck full of metal fixtures that is a death trap and they made me go inside and find things that they needed. A bunch of metal rods fell on top of me and I was yelling for help. Finally someone came and pulled the things off of me, they just said "oh it happens all the time" uhhhh ok?? Well that's not safe at all and I could of been seriously hurt.

Challenging Work

I was on sales support and my work was challenging but I've worked for this company for 4 years and never had an issues until I came to this store. I know I am GREAT at my job and they lost a loyal and trustworthy employee.

Inclusive/Diverse

Oh no.... there are no diverse ideas. What this one person says, goes.

Suggestions for improvement

  • Get new management and start over. Get people who care a lot about the company. I know I did and you guys lost a great employee. I would of been an amazing manager one day. You think loosing one person isn't a big deal but it is. I could of been the one person who could help save that company tremendously.

What I like about the company

There's nothing I like

What I dislike about the company

EVERYTHING they don't care about anyone, they only care about money. The people who work for the company are terrible.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
0.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    JCPenney
  • City
    Thousand Oaks
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Aug 7, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 01.Aug 2017
  • Employee

Suggestions for improvement

  • Get better management

What I like about the company

Discount

What I dislike about the company

Everything

Company culture
2.00
Support from Management
2.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
0.00
Overall Compensation for your work
1.00
Office/Work Environment
2.00
Eco-consciousness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job security
0.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered
  • Company
    JCPenney
  • City
    Raleigh
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Marketing/product management

There are no statements for this review yet.

Company response

The review above has been updated on Aug 1, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 21.Jul 2017
  • Employee

Suggestions for improvement

  • Treat people like people and not just a number
Company culture
3.00
Support from Management
2.00
Teamwork
4.00
Level of Autonomy
3.00
Communication
2.00
Gender Equality
0.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall Compensation for your work
4.00
Office/Work Environment
2.00
Eco-consciousness
2.00
Work-Life Balance
1.00
Company Image
2.00
Job security
0.00
Handicap Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive/Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered
  • Company
    JCPenney
  • City
    Lenexa
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Jul 21, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 20.Jul 2017 (Last edit 02.Aug 2017)
  • Employee

Teamwork

Q.Do colleagues work well together? A.Depends on the department you work in. Q. Do colleagues interact in an honest and direct manner? A. Honest, no. but an overly fake attitude of friendliness is what will help you climb the ladder here.

Communication

"need to know"

Attitude towards older colleagues

The company forces out the older workers.

Overall Compensation for your work

Responsibilities high, pay low.

Company Image

no.

Job security

Unstable. everyone expects to be fired or let go. Don't ask questions, keep your head down.

Challenging Work

no and no.

What I like about the company

n/a

What I dislike about the company

Cares more about making money off their employees than actually caring about their employees. If sales are bad, they have an associate % off sale and phrase it like its the highest % off of the year, but its technically not. Just worded to mislead their own employees so they can make up for previous losses.

Company culture
1.00
Support from Management
1.00
Teamwork
1.00
Level of Autonomy
3.00
Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
3.00
Eco-consciousness
4.00
Work-Life Balance
3.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
4.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Jcpenney
  • City
    Columbus
  • Are you a Current or Former Employee?
    Former job since 2012
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Aug 2, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 07.Jul 2017
  • Employee
Company culture
4.00
Support from Management
2.00
Teamwork
1.00
Level of Autonomy
1.00
Communication
0.00
Gender Equality
0.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall Compensation for your work
2.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
0.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
0.00
Workplace Safety
1.00
Challenging Work
3.00
Inclusive/Diverse
3.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    J.C. Penney Corporation, Inc.
  • City
    New York
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee

There are no statements for this review yet.

Company response

The review above has been updated on Jul 7, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 13.Jun 2017
  • Employee

JcPenny

5.00

Suggestions for improvement

  • A/C in the warehouse

What I like about the company

I get along with coworkers

What I dislike about the company

the amount of hours I get

Company culture
5.00
Support from Management
5.00
Teamwork
5.00
Level of Autonomy
5.00
Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall Compensation for your work
5.00
Office/Work Environment
5.00
Eco-consciousness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job security
5.00
Handicap Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Parking is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    J.C. Penney Corporation, Inc.
  • City
    Cookeville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Jun 13, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 13.Jun 2017
  • Employee

Teamwork

Most of the time.

Work-Life Balance

Yes, yes, and no. It's not a big deal if u can't work more hours

What I like about the company

Always open lines of communication. Management very supportive of employees.

Company culture
5.00
Support from Management
5.00
Teamwork
4.00
Level of Autonomy
5.00
Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall Compensation for your work
5.00
Office/Work Environment
5.00
Eco-consciousness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job security
5.00
Handicap Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

401(k) Match is offered
  • Company
    J.C. Penney Corporation, Inc.
  • City
    Alamogordo
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Jun 13, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 06.Jun 2017
  • Employee

Suggestions for improvement

  • They need major work

What I like about the company

Nothing

What I dislike about the company

Everything

Company culture
2.00
Support from Management
5.00
Teamwork
5.00
Level of Autonomy
1.00
Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job security
2.00
Handicap Accessibility
0.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00
  • Company
    JCPenney
  • City
    Raleigh
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    Others

There are no statements for this review yet.

Company response

The review above has been updated on Jun 6, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 13.May 2017
  • Employee
Company culture
4.00
Support from Management
3.00
Teamwork
3.00
Level of Autonomy
3.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall Compensation for your work
2.00
Office/Work Environment
3.00
Eco-consciousness
3.00
Work-Life Balance
4.00
Company Image
3.00
Job security
3.00
Handicap Accessibility
2.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive/Diverse
5.00

The following benefits were offered to me

Parking is offered Ability to work remotely is offered
  • Company
    J.C. Penney Corporation, Inc.
  • City
    Kennesaw
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Employee
  • Department
    Purchasing

There are no statements for this review yet.

Company response

The review above has been updated on May 13, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!



  • 10.May 2017
  • Employee

Suggestions for improvement

  • to put the right people in postion that have experience

What I like about the company

i miss the customers

What I dislike about the company

everything management do not keep you in the loop

Company culture
4.00
Support from Management
1.00
Teamwork
2.00
Level of Autonomy
1.00
Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall Compensation for your work
1.00
Office/Work Environment
1.00
Eco-consciousness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job security
1.00
Handicap Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive/Diverse
1.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    J.C. Penney Corporation, Inc.
  • City
    Colonial Heights
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Design

There are no statements for this review yet.

Company response

The review above has been updated on May 10, 2017.

The statement is referring to the following comment submitted earlier:

Suggestions for improvement:

- {[ imp.improvement ]}

The statement is referring to the review submitted beforehand!




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Review averages

  • 309 employees say

    Excellent (95)
    30.744336569579%
    Good (65)
    21.035598705502%
    Satisfactory (80)
    25.88996763754%
    Subpar (69)
    22.330097087379%
    3.09
  • 6 applicants say

    Excellent (2)
    33.333333333333%
    Good (1)
    16.666666666667%
    Satisfactory (2)
    33.333333333333%
    Subpar (1)
    16.666666666667%
    3.13

kununu score comparisons

JCPenney
3.09
315 reviews

Industry average (Retail/eCommerce)
2.99
84,913 reviews

kununu average
3.08
1,705,000 reviews