- j c penney inc. 22.Aug 2018
The company pretends to care about its employees being treated fairly but when you file a complaint about a manager HR is automatically on their side.
Support from management
There is not a lot of support from the managers in the In-Home Custom Windows Division. They are overwhelmed with all of the non-supportive activities they are tasked with performing.
I worked for the In-Home Custom Window Department as a Custom Decorating Consultant. The Decorators and Installers shared decent relationships with each other and tended to work well together.
Overall compensation for your work
This position is straight commission. There is a draw which has to be paid back.
This job is very demanding if you want to pay your bills. The company does not advertise to anyone other than J C Penney credit card holders so the people who can really afford the window treatments that will profit you are not being targeted.
The company still operates the In-Home Custom Windows (formerly Custom Decorating) like it is the only show in town. In a market like Atlanta (a style center) there needs to be a progressive marketing campaign in place to stand up against the numerous drapery work rooms, furniture stores with in-house Designers who recommend workrooms, Fabric Companies (that provide the quality of fabrics we offer for half the price)that have in-house workrooms, etc. The division frequently undergoes drastic changes that cause months of chaos and drastically damages our ability to provide excellent customer service, which in turn affects your repeat business and your pocket book.
Suggestions for improvement
- They need get a real budget for marketing and hire some real marketing professionals
What I like about the company
Very good PTO; Insurance: Medical, Disability, Life, etc.; Bereavement, IRT (illness recovery time); employee discount.
What I dislike about the company
No one to rely on in HR to assist with problems related to management. The company makes changes that are not always sound in judgement.
The following benefits were offered to me
- Companyj c penney inc.
- Are you a Current or Former Employee?Former employee