- jcpenny06.Dec 2017
Pretty big on it.
Support from management
Most managers are very helpful, but can sometimes be confusing and hard to find to talk to.
Very good for most part, but sometimes some employees don't put in as much work as others making it harder to complete certain tasks.
Freedom to work independently
Work together w coworkers in your assigned department and also others.
Management can be confusing sometimes and sometimes don't come when called.
There are definitely more females than male associates. Some managers treat females better than males/acknowledge them more.
Attitude towards older colleagues
The older associates and ones who have been with the company a long time are extremely helpful and kind. They are there to show you the ropes and don't judge when you make mistakes. Also help you when you don't know what to do in certain situations with customers.
I asked some of my coworkers and most of the managers used to be sales associates to start but then got promoted.
Overall compensation for your work
For the long shifts and stress, pay could be better especially considering I'm a seasonal associate. And you're always on your feet so can wear you down as shift goes on.
Office / Work Environment
Mostly nice can be stressful at times but it is retail after all.
Scheduling is pretty good.
Pretty good as far as I know.
They said they can only keep like 2 or 3 seasonal associates and it's mainly based on favoritism and the number of icaps you open up( which is hard to do in my opinion).
Could be better.
Other than the rude customers, very safe working place.
It is not an easy job like most people think, you have to stay on your feet, constantly deal with rude, impatient customers, and maintaining all the clothing and displays through out the day and the fitting rooms. Can also be hard when your having a bad day or not feeling well because you have to smile and act a certain way for "the customers" which I understand but not every day or anyone is perfect so they need to understand that a little better without getting upset/mad at employees.also they don't do a very good job training new employees and I can say they put me on the register up front on a busy Saturday and I had no idea what I was doing so it was pretty rough and intimidating. With other employees help and over time it becomes much better and easier to understand.
Suggestions for improvement
- Better training and better pay for employees. Also more hours! Considering I was told I was not allowed to have a second job even though I wasn't getting as many hours as I needed because I need the money to support myself and pay my bills on time. Also being paid bi-weekly kinda is hard to deal w and accept.
What I like about the company
Friendly co-workers and for the most part great customer service.
What I dislike about the company
The push to open up several icaps each day with threat to lose hours or your job if you don't. Also scheduling is never set so they can change it last minute and you never really have a say so it can be confusing and annoying at times. And also when they only have one manager at the store when it's busy or near holidays.
The following benefits were offered to me
- Are you a Current or Former Employee?Current employee