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JCPenney:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Reviews for JCPenney

Review factors

Feel-Good Factor

Company Culture
3.20
Support from management
3.07
Teamwork
3.45
Freedom to work independently
3.26
Internal Communication
2.95
Office / Work Environment
3.20
Environmental Friendliness
3.31
Work-Life Balance
3.17
Challenging Work
3.12
Inclusive / Diverse
3.58

Career factor

Gender Equality
3.61
Attitude towards older colleagues
3.40
Career Development
3.00
Overall compensation for your work
3.01
Company Image
3.26
Job Security
3.02
Handicapped Accessibility
3.59
Workplace Safety
3.65
Benefits

The following benefits are offered

Flex. working hours in 181 of 531 reviews Parking in 225 of 531 reviews Easy access to public transportation in 82 of 531 reviews Stock or equity options in 120 of 531 reviews 401(k) in 296 of 531 reviews Onsite daycare facility in 20 of 531 reviews Reimbursed daycare in 2 of 531 reviews Ability to work remotely in 23 of 531 reviews Desirable office location in 48 of 531 reviews Tuition assistance in 22 of 531 reviews Paid Parental Leave in 64 of 531 reviews 401(k) Match in 169 of 531 reviews Flexible spending account in 61 of 531 reviews Paid time off in 228 of 531 reviews Healthcare (including vision and dental) in 228 of 531 reviews Relocation allowance in 22 of 531 reviews Life insurance in 166 of 531 reviews

The following perks are offered

On site cafeteria in 80 of 531 reviews Free (company provided) Meals in 30 of 531 reviews Health and wellness programs in 83 of 531 reviews Employee discounts in 435 of 531 reviews Vehicle allowance in 12 of 531 reviews Employee events in 147 of 531 reviews Pet friendly/Pets allowed in 4 of 531 reviews Fitness center on site in 25 of 531 reviews Free Snacks/Drinks in 50 of 531 reviews
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Reviews

  • 22.Aug 2018
  • Employee

Company Culture

The company pretends to care about its employees being treated fairly but when you file a complaint about a manager HR is automatically on their side.

Support from management

There is not a lot of support from the managers in the In-Home Custom Windows Division. They are overwhelmed with all of the non-supportive activities they are tasked with performing.

Teamwork

I worked for the In-Home Custom Window Department as a Custom Decorating Consultant. The Decorators and Installers shared decent relationships with each other and tended to work well together.

Overall compensation for your work

This position is straight commission. There is a draw which has to be paid back.

Work-Life Balance

This job is very demanding if you want to pay your bills. The company does not advertise to anyone other than J C Penney credit card holders so the people who can really afford the window treatments that will profit you are not being targeted.

Job Security

The company still operates the In-Home Custom Windows (formerly Custom Decorating) like it is the only show in town. In a market like Atlanta (a style center) there needs to be a progressive marketing campaign in place to stand up against the numerous drapery work rooms, furniture stores with in-house Designers who recommend workrooms, Fabric Companies (that provide the quality of fabrics we offer for half the price)that have in-house workrooms, etc. The division frequently undergoes drastic changes that cause months of chaos and drastically damages our ability to provide excellent customer service, which in turn affects your repeat business and your pocket book.

Suggestions for improvement

  • They need get a real budget for marketing and hire some real marketing professionals

What I like about the company

Very good PTO; Insurance: Medical, Disability, Life, etc.; Bereavement, IRT (illness recovery time); employee discount.

What I dislike about the company

No one to rely on in HR to assist with problems related to management. The company makes changes that are not always sound in judgement.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    j c penney inc.
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered
Have a question about JCPenney? Get answers from others who know this company!
  • 16.Aug 2018
  • Employee

Suggestions for improvement

  • So many promises made and none kepr

What I like about the company

Associate discount when I can afford to buy anything

What I dislike about the company

Was told I would be made full time employee after excellent work done during inventory, resetting the department according to corporate planner and 7 months later I'm still waiting but now I'm looking for other employers

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    JCPenney
  • City
    Lenexa
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered

Company Culture

Scared about losing your job

Support from management

Unit manager to asst. All suck. Moreno the worst ever.

Teamwork

Everyone in own silo

Freedom to work independently

Micro managed all the time.

Internal Communication

Should be better

Gender Equality

Ok

Attitude towards older colleagues

Moreno would look every way to reduce older workers.....

Career Development

None

Overall compensation for your work

Low pay

Office / Work Environment

Favortism

Environmental Friendliness

Ok

Work-Life Balance

Pathetic.... schedule overtime at the drop of a hat. Zero life balance

Company Image

Low. Having to sell assets to raise cash

Job Security

Zero. Fired any day.

Handicapped Accessibility

Can't be had capped and work in shipping or towers.

Workplace Safety

Accident waiting to happen

Challenging Work

Over worked

Inclusive / Diverse

Hourly are good people

Suggestions for improvement

  • Better upper management at haslet.

What I like about the company

Benefits

What I dislike about the company

Upper management doesn't give a hoot about workers.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    J.C. PENNEY CORPORATION, INC.
  • City
    Auburn
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Executive leadership

The following perks were offered to me

Employee discounts is offered
  • 26.Jul 2018
  • Employee

Jcpenney

4.17

Suggestions for improvement

  • Maybe improving the back rooms and organization. It seems that the back rooms were messy and hard to find items

What I like about the company

It's very flexible to my schedule and everyone is friendly

What I dislike about the company

The pay was not great but overall it was ok I guess

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
4.00
  • Company
    Jcpenney
  • City
    Fayetteville
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

Suggestions for improvement

  • More communication, meetings, more involvement from higher up personnel

What I like about the company

We have so much fun at the store. We're always laughing and joking. And I feel as if I could go to any member of management and talk about anything I needed to

What I dislike about the company

The only thing I can think of is that we aren't really kept up to date on what is happening higher up in the company

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    JC Penney
  • City
    Muskegon
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 25.Jul 2018
  • Employee

Suggestions for improvement

  • The return policies need to be revisited. Customers tend to take advantage of the company.

What I like about the company

I love my coworkers. They make dealing with terrible customers worthwhile. The employee discount is amazing.

What I dislike about the company

I wish sales associates had more opportunities to make independent decisions.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
2.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    J.C. Penney Corporation, Inc.
  • City
    Knoxville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • More opportunities for events for staff.

What I like about the company

Great benefits. Free paid training. Room to grow.

What I dislike about the company

Would be nice to have free snacks for employees rather than a vending machine.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Jcpenney
  • City
    Conroe
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 23.Jul 2018
  • Employee

Suggestions for improvement

  • Be on time Sell more things Be different

What I like about the company

Love working with the company great place to work

What I dislike about the company

Not enough employees. Some area could be cleaner

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
4.00
  • Company
    JCPenney
  • City
    Davenport
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • More staff benefits and training opportunity for growth and development

What I like about the company

The coworkers are friendly and the environment is comfortable and great!

What I dislike about the company

More time for breaks especially on slow periods

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
4.00
  • Company
    JC Penney
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • The starting pay should be at least $10 per hour.

What I like about the company

I've been with JC Penney since 2012. I have been promoted 3 times and I have been recognized in very positive ways. JC Penney is a corporation and if you are a hard worker and able to maneuver the corporate jungle-you'll do fine.

What I dislike about the company

I wish they would start associates at a higher rate of pay.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    JC Penney
  • City
    Greensboro
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee