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JCPenney:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Reviews for JCPenney

Review factors

Feel-Good Factor

Company Culture
3.20
Support from management
3.10
Teamwork
3.49
Freedom to work independently
3.29
Internal Communication
2.95
Office / Work Environment
3.21
Environmental Friendliness
3.31
Work-Life Balance
3.16
Challenging Work
3.13
Inclusive / Diverse
3.62

Career factor

Gender Equality
3.61
Attitude towards older colleagues
3.41
Career Development
3.03
Overall compensation for your work
3.02
Company Image
3.28
Job Security
3.05
Handicapped Accessibility
3.60
Workplace Safety
3.65
Benefits

The following benefits are offered

Flex. working hours in 171 of 454 reviews Parking in 215 of 454 reviews Easy access to public transportation in 76 of 454 reviews Stock or equity options in 112 of 454 reviews 401(k) in 273 of 454 reviews Onsite daycare facility in 19 of 454 reviews Reimbursed daycare in 2 of 454 reviews Ability to work remotely in 22 of 454 reviews Desirable office location in 45 of 454 reviews Tuition assistance in 19 of 454 reviews Paid Parental Leave in 64 of 454 reviews 401(k) Match in 157 of 454 reviews Flexible spending account in 58 of 454 reviews Paid time off in 214 of 454 reviews Healthcare (including vision and dental) in 211 of 454 reviews Relocation allowance in 21 of 454 reviews Life insurance in 152 of 454 reviews

The following perks are offered

On site cafeteria in 77 of 454 reviews Free (company provided) Meals in 29 of 454 reviews Health and wellness programs in 77 of 454 reviews Employee discounts in 405 of 454 reviews Vehicle allowance in 12 of 454 reviews Employee events in 137 of 454 reviews Pet friendly/Pets allowed in 4 of 454 reviews Fitness center on site in 23 of 454 reviews Free Snacks/Drinks in 47 of 454 reviews
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Reviews

  • 06.Jun 2018
  • Employee

Company Culture

JCPenney is getting rid of older emplyees to save money no matter what their performance. Many store managers have been driven from the company because of unreasonable expectations. The amount of help keeps shrinking.

Teamwork

They do promote teamwork. At the store it is generally good. The problem is the feeling of 'or else' from the home office.

Attitude towards older colleagues

Same as aboce

What I dislike about the company

Getting rid of tenured associates to save money. Expectations unreasonable.

Company Culture
2.00
Support from management
3.00
Teamwork
2.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) Match is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    JCPenney
  • City
    Friendswood
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Temporary
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered
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  • 06.Jun 2018
  • Employee

JCPenney

3.56

Gender Equality

There are only a few male employees at this location, but every one is still treated respectfully.

Suggestions for improvement

  • I do wish that our management would communicate better with their employees, and it would be better for all of us if we were given more hours instead of hiring new employees.

What I like about the company

The environment is great, mostly positive. The company wants its employees to be happy and successful, and they work with your school and family schedules.

What I dislike about the company

Customers can be awful, which is normal in customer service, but our store is always a mess because we can never get off the registers to recover the store, which leads to some of the angriest customers you will ever deal with. The employees are mostly friendly to each other, but like most businesses there can be drama.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Paid time off is offered Relocation allowance is offered
  • Company
    JCPenney
  • City
    Yuba City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Employee discounts is offered Employee events is offered

Suggestions for improvement

  • More coupons and hours would be helpfull

What I like about the company

I have been with the company for 7 years and plan to retire from here. They match my 401k and I have plenty of PTO as a full time employee. The management team is there for me when I need and the all around culture of the company is exactly what I was looking for in a job

What I dislike about the company

We are usually understaffed so it would be nice if they gave us more labor hours

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Jcpenney
  • City
    Spokane
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Training on specifics like folding men's dress shirts, straightening certain areas and situations at the register before they occur would be helpful.

What I like about the company

I love the ability to get time off for important events in our family. Also, you are shown appreciation for a job well done.

What I dislike about the company

I think training could be better.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    JC Penney
  • City
    Mattoon
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 18.Apr 2018
  • Employee

Gender Equality

Women were treated far better than the men within this company.

Challenging Work

It wasn't rocket science but the workload of 4 was expected out of 1

Inclusive / Diverse

If this means did they discriminate, no they didn't.

Suggestions for improvement

  • Its being destroyed internally from the very top down.

What I like about the company

It was a great for many years.

What I dislike about the company

With the new push for diversity and inclusion coupled with the success of Amazon and other online retailers they've lost their way. The company is very very badly run and headed down fast.

Company Culture
1.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    jc penney
  • City
    Jefferson City
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered

Company Culture

It’s who knows who. If they like you then you are on the fast track.

Support from management

Just do whatever necessary to get the job done.

Teamwork

My boss would not help if needed. Gave me a lot more that the other employees.

Internal Communication

We’re not told if changes a lot of the time til last minute.

Attitude towards older colleagues

Disrespectful to older employees.

Work-Life Balance

Worked at work, at home and on the weekends.

Suggestions for improvement

  • Hire new management. Go back to where they care about the employees and tenure means something.

What I like about the company

The first 25 years were great.

What I dislike about the company

People can do what they want to employees without any proof.

Company Culture
2.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered Onsite daycare facility is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    JCPenney
  • City
    Plano
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified
  • Department
    Marketing/product management

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Fitness center on site is offered

Suggestions for improvement

  • Hire new managers change the coupon policy give employees pto and healthcare benefits

What I like about the company

The employees are very helpful. And sometimes I get bonuses

What I dislike about the company

The company needs to rethink its coupons and sell events. The customers take advantage of being able to sell back their products and buy them back at a cheaper price.

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Paid time off is offered
  • Company
    JcPenny
  • City
    St. Louis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Apprentice

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • I would fire some of the mangers and supervisors, replace them with people who aren’t afraid of growth and change. Encourage more transparency and communication between management and sales staff.

What I like about the company

I’ve gained some amazing friendships over the past 10 years.

What I dislike about the company

The lack of communication and compassion towards fellow workers.

Company Culture
3.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    JCPenney
  • City
    Chico
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered

Suggestions for improvement

  • I’m chillin chillin wbu morning was the best day for y’all to On this morning and I wanna take time to come back and get it goin

What I like about the company

Ik can’t even lie about the time I wanna was yo yo momma ain’t goin y the best of all time for me to come back and get my hair done now I’m finna way too long to come back here chillin wbu morning was that good morning to y’all and the night I wanna take time and time for my birthday and my birthday was on Saturday morning and we had some snacks

What I dislike about the company

I’m sorry to hear that you’re going out of here chillin wbu morning is the best day for y’all to come back and get some sleep

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Jcpenny
  • City
    Kansas City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered
  • 21.Mar 2018
  • Employee

Hated it

2.61

Company Culture

The company shows no interest in the employees or solving any employee problems.

Support from management

Management only covers its own behind. If you don’t meet your goal they dont care. If you do then good for you! They care mainly about if you sell credit cards.

Teamwork

2 stars because we would sometimes work as a team but most of the time people would call off without reporting and no one would care enough to help out in the department. And if they did help out it would be for about 15 minutes and leave angry for doing so.

Freedom to work independently

You get to roam the store helping customers. And get to have 1 on 1 with the customers.

Internal Communication

JCPenney would rather lose a whole department team than to attempt to solve a problem. They would rather ignore the problem .

Gender Equality

All genders worked when I was there.

Attitude towards older colleagues

No discrimination against age.

Career Development

You won’t grow in this company. It’s a good company to work for if you want to experience the retail life.

Overall compensation for your work

I worked hard in this job. I worked there for a year and the most I’ve gotten was $2 for each credit card I sold.

Office / Work Environment

Management isn’t good. The store is usually a mess. Customers tend to get rowdy and management doesn’t do anything to avoid it.

Work-Life Balance

You get your schedule 2 weeks in advanced but it is not a stable schedule.

Company Image

Not at all.

Job Security

It’s stable until they randomly cut your hours to hire more people.

Workplace Safety

A lot of rowdy customers. Once had a person who was thought to have a gun run inside the store. He didn’t have one.

Challenging Work

I worked in the Sephora department which I am very proud of my work.

Inclusive / Diverse

Diverse as in racial , religion and orientation yes. They don’t seem to care who they hire .

Suggestions for improvement

  • Stop ignoring the problems employees are having. Follow the rules you have applied. Listen to the employees. Make management step up and do their jobs.

What I like about the company

The only thing I liked was that I gained experience.

What I dislike about the company

About everything.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered
  • Company
    JCPenney
  • City
    Thousand Oaks
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered