The company shows no interest in the employees or solving any employee problems.
Support from management
Management only covers its own behind. If you don’t meet your goal they dont care. If you do then good for you! They care mainly about if you sell credit cards.
2 stars because we would sometimes work as a team but most of the time people would call off without reporting and no one would care enough to help out in the department. And if they did help out it would be for about 15 minutes and leave angry for doing so.
Freedom to work independently
You get to roam the store helping customers. And get to have 1 on 1 with the customers.
JCPenney would rather lose a whole department team than to attempt to solve a problem. They would rather ignore the problem .
All genders worked when I was there.
Attitude towards older colleagues
No discrimination against age.
You won’t grow in this company. It’s a good company to work for if you want to experience the retail life.
Overall compensation for your work
I worked hard in this job. I worked there for a year and the most I’ve gotten was $2 for each credit card I sold.
Office / Work Environment
Management isn’t good. The store is usually a mess. Customers tend to get rowdy and management doesn’t do anything to avoid it.
You get your schedule 2 weeks in advanced but it is not a stable schedule.
Not at all.
It’s stable until they randomly cut your hours to hire more people.
A lot of rowdy customers. Once had a person who was thought to have a gun run inside the store. He didn’t have one.
I worked in the Sephora department which I am very proud of my work.
Inclusive / Diverse
Diverse as in racial , religion and orientation yes. They don’t seem to care who they hire .
Suggestions for improvement
- Stop ignoring the problems employees are having.
Follow the rules you have applied.
Listen to the employees.
Make management step up and do their jobs.
What I like about the company
The only thing I liked was that I gained experience.
What I dislike about the company