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JetBlue Airways:What's it like to work here?

United States Industry Transportation and Logistics
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Review averages

  • 143 employees say

    Excellent (104)
    72.727272727273%
    Good (25)
    17.482517482517%
    Satisfactory (14)
    9.7902097902098%
    Subpar (0)
    0%
    4.19
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for JetBlue Airways

Reviews - What employees say

4.19 Employees say
0.00 Applicants say
  • 31.Jan 2019
  • Employee

Support from management

too much favortism and not a feeling you can approach local leadership

Teamwork

On a local level, managers are too friendly with coworkers and show too much favortism

Internal Communication

Local leaders could be better with communication. Corporately speaking they did send communications to let you know the state of the company.

Office / Work Environment

uniform standards should be relevant to local climate and weather

Work-Life Balance

They do provide flexible schedules

Challenging Work

Working in customer service has a special set of challenging issues especially when dealing with the public.

Suggestions for improvement

  • I would improve how employees engage with one another. There is a lot of segregation among diverse groups and leadership seems to encourage this. All team members should work together as a team and leave personal issues at home.

What I like about the company

Jetblue was a great company to work for and gave me the opportunity to meet and interact with many different people from a variety of cultures. I learned a lot about the world and travel and had the opportunity to experience wonderful destinations.

What I dislike about the company

Leadership should not try to be friend with employees. They should remain objective and encourage teamwork not cattyness.

Company Culture
3.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Jetblue Airways Corporation
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • I would advice management to open their ears to the concerns of the employees. Before making certain changes that would affect the employee, hold a meeting to notify them of the changes and get their feedback. We do not get sick days, or emergency days and these are things beyond our control, I think this needs to be addressed as one stands the chance of loosing their job if one calls out of work. There is a scale that is used to measure infractions but the belief my many is that this scale rating is unfair. This needs major improvements. The way you are rated down for any and almost anything on this scale gives the impression that you are not worth much to the company and they would be happy to get rid of you to welcome the new person who would have to adhere to their rules or else..

What I like about the company

On the job training is essential when working with JetBlue, there is also the opportunity to elevate, depending on the department in which one works. Discounted travel rewards which includes; plane fare, hotel and car rental not just for myself but my immediate family as well. It's a well known and respectable organization so I am proud to be employed with the company.

What I dislike about the company

Management is always making changes,, understandably, in a lot of cases however, these changes are not to the benefit of the employee and in many instances, the employees opinions with respect to these changes goes unnoticed or falls on deaf ears. there is also no union representation therefore it is automatically an anything I say goes or take it or leave it situation.

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Jetblue Airways Corporation
  • City
    New York City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Company Culture

When I first started working for them they were great and maybe part of the family but then they started becoming more corporate

Support from management

When I first started working for them they were great and maybe part of the family but then they started becoming more corporate

Teamwork

There are several teaching seminars on communication with other employees

Freedom to work independently

Employees are not trusted to have their own minds

Internal Communication

There is an inner circle of supervisors that talk about employees not with employees

Gender Equality

i think the men and internal staff are treated better

Attitude towards older colleagues

i have seen ageism

Career Development

Only advancement would be to a supervisor and I have no desire to be in that situation

Overall compensation for your work

its general and fair compensation

Office / Work Environment

airplanes are great but the work offices are not so comfortable

Environmental Friendliness

somewhat green

Work-Life Balance

The only bonus is the benefits and the days off

Company Image

I really do not think my company is a good company and it has changed for the worse

Job Security

I definitely don't feel like I have job security as we are not a union

Handicapped Accessibility

yes but its customed to the airport

Workplace Safety

its safe not too many issues

Challenging Work

I am in the sky and dealing with customers nonstop along with safety procedures my job is very hard

Inclusive / Diverse

sometimes its valued

Suggestions for improvement

  • I believe they should be unionized

What I like about the company

the flight benefits and time away

What I dislike about the company

Basically I believe there's a lot of corporate bullying that takes place there

Company Culture
1.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) Match is offered Flexible spending account is offered Paid time off is offered
  • Company
    Jetblue Airways Corporation
  • City
    Boston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

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Review averages

  • 143 employees say

    Excellent (104)
    72.727272727273%
    Good (25)
    17.482517482517%
    Satisfactory (14)
    9.7902097902098%
    Subpar (0)
    0%
    4.19
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

JetBlue Airways
4.19
143 reviews

Industry average (Transportation and Logistics)
3.13
88,748 reviews

kununu average
3.38
3,689,000 reviews