- Jo-Ann Fabric and Craft12.Nov 2015
People are generally good about commending those who have done a good job. In particular, new hires tend to be heaped with praise when they do well.
Support from management
Our store manager is great and handles everything quite well in this regard. Employees are not involved in the decision making process as things are handed down from corporate.
Most everyone works well together and we have a lot of fun, but there are occasionally those who are not team players.
Freedom to work independently
Generally, corporate will mandate the way that areas have to be handled so there is minimal wiggle room. The work load tends to be distributed fairly evenly but whether or not everyone does their fair share is another matter.
Communication really depends on who is working and when. Some people are great communicators who keep you informed and others will not tell you anything.
I think it depends on the location, but I have heard that our district manager tends to prefer to promote men.
Attitude towards older colleagues
Our store tends to hire a lot of older workers and often their expertise is valued far more than some of the younger employees.
Many management positions were recently eliminated, making advancement very difficult.
Overall compensation for your work
The pay is quite low considering the responsibilities. I made more bagging groceries and had far fewer responsibilities and could accept tips.
Office / Work Environment
The building has a number of issues that need to be addressed but I am not sure if this is a problem with our company or the company we are leasing from.
I have not noticed a particular interest in social awareness. The primary focus appears to be on what sells, so more socially conscious products only seem to pop up by popular demand.
Working hours vary from week to week (both in the amount of hours you are given and when they are scheduled.) This is normal for retail so that isn't really a problem. Vacation is blacked out during the holiday season and there is no maternity leave.
People tend to either love it or hate it. Getting your bearings can be a little rough so there is a rather high turnover.
The store is generally understaffed so even if you don't call and don't bother to show up, most of the time they'll give you another chance or two. If you perform well, there's pretty much no way they'll let you go.
An electric cart is provided and there are chairs all over that people can sit in while waiting if needed. There are no stairs so that is not an issue.
They are slow to respond to maintenance reports, which leaves potential hazards unchecked for days at a time.
It can feel very rewarding to get things done and there are definitely some challenges involved.
Inclusive / Diverse
As it is a corporate run store, there really isn't a lot of room for input or diverse opinions.
Suggestions for improvement
- Allow more hours in order to properly staff the stores. Customers are choosing not to buy extra things or to just leave without their purchases rather than wait in long lines.
What I like about the company
I really like the environment. It tends to attract interesting people, both as far as co-workers and customers. I enjoy helping people with craft projects and learning about what they're making. I also gain insight into popular trends in patterns and apparel.
What I dislike about the company
I don't really like the way scheduling is structured. We are not given the hours we need to properly staff the store, which leads to unhappy customers and unhappy workers.
The following benefits were offered to me
- CompanyJo-Ann Fabric and Craft
- CitySan Antonio
- Are you a Current or Former Employee?Current employee