- Kaiser Permanente30.Sep 2016
Suggestions for improvement
- Reign in the pain management department. More attention to accurate medical charting.
Kaiser hires excellent staff as a whole.
The organization focuses too much on production. Providers in some departments, particularly the mental health and physical therapy departments can never do enough and are very understaffed, often compromising patient care. In other departments, such as pain management, charting and diagnosis is often inaccurate, due to confused roles leading to blind spots in assessments or treatment as a provider may engage in overreach beyond their training. Primary care is way over scheduled, reducing time with patients and reduced effectiveness. This is unfortunate as their are many highly talented providers in Primary Care.