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Review averages

  • 370 employees say

    Excellent (166)
    44.864864864865%
    Good (81)
    21.891891891892%
    Satisfactory (61)
    16.486486486486%
    Subpar (62)
    16.756756756757%
    3.46
  • 11 applicants say

    Excellent (1)
    9.0909090909091%
    Good (1)
    9.0909090909091%
    Satisfactory (4)
    36.363636363636%
    Subpar (5)
    45.454545454545%
    1.95

Reviews for Kelly Services

Reviews - What employees say

3.46 Employees say
1.95 Applicants say
  • 06.Jul 2019
  • Employee

Company Culture

Why would a company challenge someone's unemployment when they were the cause of it?

Support from management

Did not respond to me in a timely manner or give me the info I needed.

Teamwork

Only thing good about this job were my Co workers and direct supervisors.

Freedom to work independently

It was work from home.

Internal Communication

I did my best to communicate to this company that I was losing my home thanks to an update to my work computer they pushed that cause weeks worth lost wages, and that I wanted to know what options I had to take temporary leave to find a place to work out of. They constantly ignored me and closed out my cases.

Gender Equality

This was OK.

Attitude towards older colleagues

Never noticed anything negative.

Career Development

You have opportunities to advance, but it's pointless to become Tier 2 when the pay is only $1 more for all the responsibilities you take on.

Overall compensation for your work

Slightly higher than most jobs like it.

Office / Work Environment

Worked from home.

Work-Life Balance

Dependant on what shift you were on.

Job Security

If they happen to push an update to your work computer that is provided by them, and it causes the machine to not work, you can lose several paychecks worth work either trying their fixes or waiting for a replacement. This led to me losing my home because I could not recover financially! And they did not inform me I could have filed for temporary underemployment - that would have potentially avoided this who situation and my resulting homelessness.

Challenging Work

Not really but the survey system is garbage. You get bad surveys and on the survey the customer says you were good but the employee at the store made them mad. We could not mention the survey and tell the customer it was solely about us. I even had a woman rave about my wonderful customer service on the survey comments but accidentally put 0s instead of the highest score. That counted against my stats.

Inclusive / Diverse

Pretty diverse.

Suggestions for improvement

  • Respond to people who open cases with staffing. Due to the Mojave update I lost weeks worth work, which led to me not being able to pay rent and caused me to be evicted. They challenged my unemployment when they were the reason why I lost the ability to work for them. Then, they challenged my unemployment and won. I have to pay that money back when I am already suffering, homeless/living in extended stay, and trying to financially recover from something that was 100% on them.

What I like about the company

Nothing.

What I dislike about the company

That I am now homeless because of them! That I have a new wonderful job but still stuck in an extended stay because I have an eviction on my record and no one will give me a chance.

Company Culture
1.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Ability to work remotely is offered Paid time off is offered
  • Company
    Kelly Services
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered

Company Culture

Substitutes work together with teachers

Support from management

Average training

Teamwork

You need to work well with others whether it's the teacher for which you sub, or the other teachers you interact with while subbing

Freedom to work independently

Not a whole lot of training or feedback

Internal Communication

Quick training and you're done

Gender Equality

Mostly women in education

Attitude towards older colleagues

I would assume so

Career Development

Can't really move up the chain of subbing. You can use the hours to help with relicensure

Overall compensation for your work

Get paid per subbing job

Office / Work Environment

Just a normal classroom

Environmental Friendliness

Usually see recycling bins

Work-Life Balance

Only work during school hours

Company Image

Sure

Job Security

Subs were in high demand in Utah so my job was safe

Handicapped Accessibility

Yes

Workplace Safety

Teaching is generally safe

Challenging Work

Substitute teaching is hard. You come into a classroom without knowing the lessons or students

Inclusive / Diverse

New ideas for teaching are good

Suggestions for improvement

  • Better training and requirements to have better subs would be nice, but utah already has a hard time keeping teacher positions filled, so I don't think they can be too picky. Maybe better pay?

What I like about the company

Easy to be a licensed sub. The nice thing is if it's a bad day, you don't have to go back to that classroom! Jobs are paid individually. You choose which jobs you want. If you do a good job, teachers can specifically request you for jobs.

What I dislike about the company

Not very much training to be a substitute. That might have to do with the fact that you don't need any sort of teaching degree- just a high school diploma or GED. Once the training was over, I felt like I was pretty much on my own for finding jobs and k

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00
  • Company
    Kelly Services, Inc.
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Company Culture

They acknowledge the good work that you do, really makes you feel appreciated.

Support from management

Always available.

Teamwork

If one can't help you, will lead you to another that will.

Freedom to work independently

No micro-management...you do what you know the job calls you to do.

Internal Communication

Always there to assist you when you need it.

Gender Equality

All are included.

Attitude towards older colleagues

It appears much more younger, but has allowed room for older, as long as you can hold your own, it appears all will be well.

Career Development

It would be nice if there were ongoing Seminars, Trainings....just something motivational for Substitute Teachers.

Overall compensation for your work

It would be nice if it was a straight daily fee...and or the pay for that day next to it on your pay stub...so you would not have to wonder or research....was that a 85.00, 95.00 0r 60.00 dollar assignment for that particular day.

Office / Work Environment

The professionalism is in tact.

Environmental Friendliness

Things are fine.

Work-Life Balance

A great fit, can actually set schedule to suit your personal life.

Company Image

It's Top Notch in my book.

Job Security

It would be very nice if something was already lined up for Substitute Teachers to do, when school is out for summer.

Handicapped Accessibility

It appears things are in order for those in need.

Workplace Safety

All things in proper place.

Challenging Work

It is a challenge just to accept an assignment and not really know what will be awaiting you. You may select a certain grade and or subject and arrive, and they say to you...no... I need or want you here.

Inclusive / Diverse

All are included.

Suggestions for improvement

  • If you select an assignment...let's say 2nd grade, because you see or think the person can handle 7th grade, ask them if they would like to try it, as opposed to forcing it on them. and fix it where it does not look like you are reporting something negative about the school, so that you can return if you choose too.

What I like about the company

The professionalism.

What I dislike about the company

N/A

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Kelly Services
  • City
    Olive Branch
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

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Review averages

  • 370 employees say

    Excellent (166)
    44.864864864865%
    Good (81)
    21.891891891892%
    Satisfactory (61)
    16.486486486486%
    Subpar (62)
    16.756756756757%
    3.46
  • 11 applicants say

    Excellent (1)
    9.0909090909091%
    Good (1)
    9.0909090909091%
    Satisfactory (4)
    36.363636363636%
    Subpar (5)
    45.454545454545%
    1.95

kununu score comparisons

Kelly Services
3.42
381 reviews

Industry average (Human Resources/Staffing and Recruiting)
3.56
91,518 reviews

kununu average
3.38
3,553,000 reviews