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Kelly Services:What's it like to work here?

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Kelly ServicesKelly ServicesKelly Services
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Review averages

  • 193 employees say

    Excellent (81)
    41.968911917098%
    Good (33)
    17.098445595855%
    Satisfactory (32)
    16.580310880829%
    Subpar (47)
    24.352331606218%
    3.25
  • 8 applicants say

    Excellent (0)
    0%
    Good (1)
    12.5%
    Satisfactory (4)
    50%
    Subpar (3)
    37.5%
    1.93

Other company profiles

Reviews for Kelly Services

Reviews - What employees say

3.25 Employees say
1.93 Applicants say
  • 04.Oct 2017
  • Employee

Company culture

Good can-do spirit, but lack of drive to find the right fit for long term employment.

Support from Management

Wandering aimlessly for direction for neither side is really keeping the other informed.

Level of Autonomy

Never had a problem in this area.

Communication

Staff not always available to reach. Great if you are in the inner offices though.

Career Development

Be prepared to do a lot of work yourself to advance anywhere with no pay for time used.

  • 11.Sep 2017
  • Employee

Workplace Safety

My experience with Kelly Services was not good. My position did not have an apparent purpose from the moment I arrived at the company. My managers were absent most of the time, cancelled one on one meetings and were generally aloof. I made the best of the situation for a period of time and tried to improve things as much as possible. At the same time, the organization was going through restructuring and people were losing their jobs. The department I was in reduced its headcount by about 25% within roughly one year. The job itself was mundane and repetitive. Kelly does have a laid back culture and allows working off-site (for some positions); however, things are somewhat disjointed at this company. The left and right hands often do not know what they are doing. Communication from leadership is spotty and secretive at times. There is kind of a rah-rah mentality in meetings, but it does not really hold over to the actual work environment. The company is very structured in a silo-driven way and people do not always care what goes on beyond their own area. In terms of benefits, there is a reasonable vacation allotment and you can buy more time (at least in the salaried jobs). Healthcare, however, is very expensive compared to other organizations and this was somewhat of a surprise to me. Also, there is a 401k match; however, it is nothing special from a competitive standpoint. I cannot in good conscience recommend Kelly Services as an employer. I think in a relatively good job market, there are better options out there.

Suggestions for improvement

  • Be more open and involve people in decisions. Work hard on regular and continuous communication as opposed to the unofficial ad hoc type that seems to rule. Make sure all employees and leaders have what they need to succeed and have open channels to communicate issues.
  • 15.Aug 2017
  • Employee
Company culture
2.00
Support from Management
2.00
Teamwork
3.00
Level of Autonomy
1.00
Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall Compensation for your work
4.00
Office/Work Environment
2.00
Eco-consciousness
2.00
Work-Life Balance
4.00
Company Image
3.00
Job security
2.00
Handicap Accessibility
4.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive/Diverse
1.00

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Review averages

  • 193 employees say

    Excellent (81)
    41.968911917098%
    Good (33)
    17.098445595855%
    Satisfactory (32)
    16.580310880829%
    Subpar (47)
    24.352331606218%
    3.25
  • 8 applicants say

    Excellent (0)
    0%
    Good (1)
    12.5%
    Satisfactory (4)
    50%
    Subpar (3)
    37.5%
    1.93

kununu score comparisons

Kelly Services
3.19
201 reviews

Industry average (Human Resources/Staffing and Recruiting)
3.39
53,265 reviews

kununu average
3.15
2,199,000 reviews