My experience with Kelly Services was not good. My position did not have an apparent purpose from the moment I arrived at the company. My managers were absent most of the time, cancelled one on one meetings and were generally aloof. I made the best of the situation for a period of time and tried to improve things as much as possible. At the same time, the organization was going through restructuring and people were losing their jobs. The department I was in reduced its headcount by about 25% within roughly one year. The job itself was mundane and repetitive. Kelly does have a laid back culture and allows working off-site (for some positions); however, things are somewhat disjointed at this company. The left and right hands often do not know what they are doing. Communication from leadership is spotty and secretive at times. There is kind of a rah-rah mentality in meetings, but it does not really hold over to the actual work environment. The company is very structured in a silo-driven way and people do not always care what goes on beyond their own area. In terms of benefits, there is a reasonable vacation allotment and you can buy more time (at least in the salaried jobs). Healthcare, however, is very expensive compared to other organizations and this was somewhat of a surprise to me. Also, there is a 401k match; however, it is nothing special from a competitive standpoint. I cannot in good conscience recommend Kelly Services as an employer. I think in a relatively good job market, there are better options out there.
Suggestions for improvement
- Be more open and involve people in decisions. Work hard on regular and continuous communication as opposed to the unofficial ad hoc type that seems to rule. Make sure all employees and leaders have what they need to succeed and have open channels to communicate issues.