- Kelly Services06.Jul 2019
Why would a company challenge someone's unemployment when they were the cause of it?
Support from management
Did not respond to me in a timely manner or give me the info I needed.
Only thing good about this job were my Co workers and direct supervisors.
Freedom to work independently
It was work from home.
I did my best to communicate to this company that I was losing my home thanks to an update to my work computer they pushed that cause weeks worth lost wages, and that I wanted to know what options I had to take temporary leave to find a place to work out of. They constantly ignored me and closed out my cases.
This was OK.
Attitude towards older colleagues
Never noticed anything negative.
You have opportunities to advance, but it's pointless to become Tier 2 when the pay is only $1 more for all the responsibilities you take on.
Overall compensation for your work
Slightly higher than most jobs like it.
Office / Work Environment
Worked from home.
Dependant on what shift you were on.
If they happen to push an update to your work computer that is provided by them, and it causes the machine to not work, you can lose several paychecks worth work either trying their fixes or waiting for a replacement. This led to me losing my home because I could not recover financially! And they did not inform me I could have filed for temporary underemployment - that would have potentially avoided this who situation and my resulting homelessness.
Not really but the survey system is garbage. You get bad surveys and on the survey the customer says you were good but the employee at the store made them mad. We could not mention the survey and tell the customer it was solely about us. I even had a woman rave about my wonderful customer service on the survey comments but accidentally put 0s instead of the highest score. That counted against my stats.
Inclusive / Diverse
Suggestions for improvement
- Respond to people who open cases with staffing. Due to the Mojave update I lost weeks worth work, which led to me not being able to pay rent and caused me to be evicted. They challenged my unemployment when they were the reason why I lost the ability to work for them. Then, they challenged my unemployment and won. I have to pay that money back when I am already suffering, homeless/living in extended stay, and trying to financially recover from something that was 100% on them.
What I like about the company
What I dislike about the company
That I am now homeless because of them! That I have a new wonderful job but still stuck in an extended stay because I have an eviction on my record and no one will give me a chance.
The following benefits were offered to me
- CompanyKelly Services
- Are you a Current or Former Employee?Former employee