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Kimpton Hotels & 
Restaurants
Reviews

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24 reviews from employees

kununu Score: 4.1Recommendation: 83%
Breakdown

24 employees rated this employer with an average of 4.1 points on a scale from 1 to 5.

20 of those employees recommended the employer in their reviews.

It's been challenging, but fun. I have learned a lot in the past year compared to my last employer.

4.8
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Austin, TX at the time of review.

What I like

The work environment. It's spunky, young, and diverse. The company really strives to make everlasting impressions on the guests and their visits.

What I dislike

The gap between standard of procedures and the lax environment allowed to create your own procedures.

Suggestions for improvement

More streamlined procedures and internal processes for better efficiency and control.


Company Culture

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Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

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Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Great company , treats employees right , room for growth

4.4
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in New York City, NY at the time of review.

What I like

Offering promotion after seeing hard work , good compensation with paid vacation and sick days , great coworkers

What I dislike

need to have better options for employee discounts

Suggestions for improvement

Enviroment can be a bit more safer , certain areas


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

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Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It has its ups and downs

1.7
Not recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Chicago, IL at the time of review.

What I like

nothing

What I dislike

everything

Suggestions for improvement

New Front desk staff
New General/assistant general mananger


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Working my second location with this company. Excellent opportunities and great environment.

4.8
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Philadelphia, PA at the time of review.

What I like

Able to relocate and find job happily

What I dislike

Bimonthly pay schedule is not ideal

Suggestions for improvement

Only the pay schedule— love the company itself.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

High quality and established hotels. Provides quality service to guests.

3.3
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Washington, D.C. at the time of review.

What I like

It is a great company and very supportive.

What I dislike

There should be more explanations of benefits.

Suggestions for improvement

It could be more authentic in caring of their employees.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Fun atmosphere where hard work is valued

4.5
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Pittsburgh, PA at the time of review.

What I like

Helped me to communicate effectively, especially with immigrants who generally do not speak English. Helped improve my time management skills and learn how to enjoy work.

What I dislike

There isn’t enough of a work-life balance. Management shoulders a lot of the responsibilities, which could be handled by employees with more rigorous training.

Suggestions for improvement

More SOPs which could be used to avoid confusion when it comes to how departments run and how responsibilities are delegated.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

there are plenty of opportunities for growth

4.6
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Washington, D.C. at the time of review.

What I like

They saw that i was too advanced for the position i applied for and promoted me to the next position

What I dislike

There does not seem to be a strict policy for when employees dont show up for work

Suggestions for improvement

I would improve the scheduling and employee call out policy


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It's forever changing and evolving in a positive way. We're always approached with different challenges to resolve

4.9
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Austin, TX at the time of review.

What I like

It's like working with a family. Regardless of your position or title, everyone is approachable.

What I dislike

The lax responsibility the managers have sometimes.

Suggestions for improvement

More responsibility delegating duties on the manager's part.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I feel accepted for who I am. And valued as an employee

5.0
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Austin, TX at the time of review.

What I like

Kimpton moments are encouraged. Connecting with guests to be the best loved company

What I dislike

On red day parking. We don’t get assistance to be walked safely to our cars.

Suggestions for improvement

I would want employee showers. So I can ride my bike to work and not be all sweaty and stinky before my shift.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Overall a good experience, but they are often understaffed and the burden falls on current employees to pick up

3.9
Recommended
EmployeeWorked at Kimpton Hotels & Restaurants in Washington, D.C. at the time of review.

What I like

They promote from within, and managers generally are very encouraging.

What I dislike

They need to pay more, and try to hire new staff when old staff leave so that current staff don't get screwed.

Suggestions for improvement

Definitely a bro culture among upper management.


Company Culture

Company Image

Work-Life Balance

Career Development

Overall compensation for your work

Inclusive / Diverse

Teamwork

Attitude towards older colleagues

Support from management

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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