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Kirkland's Inc.:What's it like to work here?

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Kirkland's Inc.Kirkland's Inc.Kirkland's Inc.

Review averages

  • 29 employees say

    Excellent (5)
    17.241379310345%
    Good (8)
    27.586206896552%
    Satisfactory (6)
    20.689655172414%
    Subpar (10)
    34.48275862069%
    2.77
  • 10 applicants say

    Excellent (1)
    10%
    Good (2)
    20%
    Satisfactory (1)
    10%
    Subpar (6)
    60%
    2.12

Company summary

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At Kirkland's, we believe that home is a reflection of how we live, who we are, and what we live for. Every room its own tapestry. Every object used to decorate, a symbol not only of our personal style, but of our innermost passions. We are based in Nashville, TN and currently operate 400+ stores in 36 states. At each store's front door, you will be greeted by endless possibilities for refreshing, redecorating, re-imagining. Where items personally selected to fill our shelves, are ready, to in turn fill your home, your personal style, your passions. Where everything we do is designed to help you find that certain something. And where the desire to bring your vision to life tomorrow is rewarded with an affordability that allows you to bring those styles home today. Welcome home to Kirkland's.



Company info

Who we are

Products, services

Specialties

Retail, Home Decor, Gifts, Seasonal

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Company outlook

In the words of Carl Kirkland, "The Kirkland's store you shop today has the same focus as the Kirkland's you began shopping over 49 years ago: great style and great value, together with an ability to surprise and delight in home decor and gifts." You can still expect to find treasures for your home, whether you visit Kirkland's online or in-store. The founders of Kirkland's established more than a successful business when they brought Kirkland's to life; they established a company that helps us express who we are, one inspirational item at a time, which is a vision that Kirkland's family of employees have helped make a reality for the past 40 plus years. With new stores opening every month, you can look forward to having a Kirkland's near you! If you're interested in being part of a rapidly growing team of creators, innovators, analysts, and more, explore our available careers. 

Location


  • 5310 Maryland Way
    Brentwood, TN, 37027
    United States

For applicants

What we offer

What is special about working for us?

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Kirkland's is more than a leading retailer of home decor and gifts. At Kirkland's, our unique products create the backdrop for memorable life events, like a family dinner, a child's first birthday, a 20th wedding anniversary, or just a cozy evening indoors.

WE'RE DIFFERENT THAN YOUR AVERAGE HOME DECOR RETAILER.

Walk through a Kirkland's store and you'll see; our products aren't displayed on row after row of cold, metal shelves. Together with our store associates, we create inspirational environments that delight the senses, spark memories, and inspire creativity. 

WE BELIEVE THAT GREAT STYLE CAN COME AT A GREAT PRICE.

 In 1966, Kirkland's was co-founded by Carl Kirkland in Jackson, TN, with a single belief in mind: great style can come at a great price—always.

 

How would we describe the company culture?

WE'RE IMMERSED IN THE COMMUNITIES WHERE WE LIVE AND WORK.

 We believe in providing customers with everything they need to create inspirational living spaces, but we also believe in living inspirational lives. We honor this commitment through long-standing partnerships with local and national community-oriented organizations. Read more about our community involvement . We're strongly rooted in Tennessee and Jackson is still home to a Sales Support and Distribution Center. Our headquarters is located in Brentwood, TN within the Maryland Farms business community. At all levels of the organization, team members use their talents to help create engaging backdrops for customers' everyday lives, whether it's through merchandising, marketing, planning, accounting, and much more. Everyone plays an important role—even our interns! Explore career opportunities at Kirkland's to start the next chapter of your career.

What else should applicants know about us?

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QUICK FACTS

  • Founded in 1966 by Carl Kirkland
  • Headquartered in the Nashville, TN area
  • 507.62 million in sales in fiscal 2014
  • 340+ stores in 35 states
  • 6,000+ employees
  • 9-12,000 active products across web and store channels

Application advice

Preferred application method

Search our current opportunities today!

Join our team! 

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Reviews for Kirkland's Inc.

Reviews - What employees say

2.77 Employees say
2.12 Applicants say
  • 02.Oct 2017
  • Employee

Support from Management

Management doesn't go on what's best and never actually get on the floor to see how production works but quick to keep changing things. It makes the job harder.

Communication

They will change a policy,not make you aware, and then point you out

Overall Compensation for your work

No room for growth

Work-Life Balance

They will change your schedule with no notice then mandate you

What I like about the company

Some of the staff makes the job a little more pleasant

  • 23.Aug 2017
  • Employee

Suggestions for improvement

  • more pay per hour
  • 15.Aug 2017
  • Employee

Company culture

Always felt like I was walking on egg shells. There was only one person in the department who was cordial and would assist me with normal questions a new employee would be expected to ask as to how to proceed with the daily functions in the department.

Support from Management

The management of the after-hours support team is horrible at best. The second shift supervisor has her favorite employees, especially one employee who she is so close to that she takes vacation with this employee. This should not be allowed. During my first week at the first my weekend supervisor was fired. After my second week, my second shift supervisor went on a 2 month medical leave. There was no support system in place while my supervisor was out on her leave. Also, I only received 2 days of training while other employees received a full week. I was not given a best practices and procedures manual because it was so out-of-date. When I complained to management that the person in charge at the time of the supervisor’s medical leave (supervisor’s best friend and most likely a relative) would not even look at me when I arrived and she would not even respond to me when I would greet her when I arrived. I was told by management “she was a matter of fact” type of person. That was not the case. The second shift supervisor felt threatened by me because I previously managed a word processing department and made sure she made my work situation difficult by not providing me with the proper training to learn Kirkland’s best practices and procedures and providing me with a support system during her absence.


Review averages

  • 29 employees say

    Excellent (5)
    17.241379310345%
    Good (8)
    27.586206896552%
    Satisfactory (6)
    20.689655172414%
    Subpar (10)
    34.48275862069%
    2.77
  • 10 applicants say

    Excellent (1)
    10%
    Good (2)
    20%
    Satisfactory (1)
    10%
    Subpar (6)
    60%
    2.12

kununu score comparisons

Kirkland's Inc.
2.60
39 reviews

Industry average (Service and Support)
3.06
52,222 reviews

kununu average
3.15
2,146,000 reviews