- Kodiak Systems20.Jan 2016
Camaraderie present among most techs, to an extent.
Support from Management
Managers consistently failed to inform senior management and CEO of serious personnel issues, despite promising to do so.
Tier 2 techs often helped Tier 1, but Tier 1 was highly competitive in closing as many tickets as possible.
Level of Autonomy
Constant monitoring of employees via phone system and security cameras, innovation not encouraged.