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Kroger:What's it like to work here?

United States Industry Food Production/Farming
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Review averages

  • 1674 employees say

    Excellent (605)
    36.140979689367%
    Good (546)
    32.616487455197%
    Satisfactory (354)
    21.146953405018%
    Subpar (169)
    10.095579450418%
    3.46
  • 5 applicants say

    Excellent (2)
    40%
    Good (1)
    20%
    Satisfactory (1)
    20%
    Subpar (1)
    20%
    3.36

Reviews for Kroger

Reviews - What employees say

3.46 Employees say
3.36 Applicants say

Company Culture

I was a cashier and a floral assistant that moved around the store in different departments when short-staffed. The comradery was anything you would expect with a mostly part time job that hired mostly kids, we banned together as low men on the pole. Mana

Support from management

I think we received as much support as we could, doing what jobs we had. But there was definitely times that management and supervisors had stress which passed from corporate through them to us.

Teamwork

I think there was a lot of underhand manipulation. They wanted us to work well together, but there was a lot of gossip with the higher levels that seemed a bit unprofessional, and made it hard to just work and get out of there.

Freedom to work independently

Managers or CSM's would give little training, advice and throw one to work. Which, in defense, works well to show the ropes, but not sure how well it works for customers(especially those in a hurry)

Internal Communication

Employees managed to get the various jobs done, but it was a stressful workload, most of the time short staffed.

Gender Equality

There were plenty of woman from different backgrounds in various positions throughout the store.

Attitude towards older colleagues

I, personally, worked with 2/3 older people. They, if anything, got preferential treatment for how long they had been there. (longer breaks, go as slow as they wanted, leave a little early. They had paid their dues and were allowed some leniency. (which w

Career Development

I worked for Kroger for almost 5 years, within that time frame, I was able to change departments all over the store with the accompanying training for each department. They certainly hired and promoted within, which is an amazing opportunity for us all.

Overall compensation for your work

It was a minimum wage job that, as time went on, had opportunities for bonuses and higher wages, especially when switching departments.

Office / Work Environment

There was always a new format or new technology to work with. Challenging but nice at the same time. I live in texas, so its always too hot! Especially when we (managers) at the store arent allowed to take control of the temperature (corporate for some re

Environmental Friendliness

Middle of the road here. We recycled what we could but it wasn't a priority.

Work-Life Balance

I, at the time had just had a baby, going back to work, period, was hard. They took little to no consideration into my breastfeeding schedule (i later learned was illegal) I had hours (because i was part time) all over the place, which made finding babysi

Company Image

I am now a homemaker, so i would say i am not only lucky enough to stay home and watch my kids grow and be there every step of the way, but if i am considering myself my employer, I am an amazing boss.

Job Security

Once you were hired and did your job, you were doing good. But you have to be willing to work.

Handicapped Accessibility

This particular kroger was very old and small. We had the necessary handicap accessories, but were by no means in the lead with advanced accommodations.

Workplace Safety

Training to a degree was provided, but a lot was sink or swim. safety meetings were held all the time, to make sure we were all aware and being kept up to date with training and understanding of safety measures.

Challenging Work

It was retail, cashier, floral assistant, not hard work, but not great pay. It was more physically demanding than say a computer, managing, or HR position.

Inclusive / Diverse

We would have meetings in which we would talk about the day, what was expected, and how to get things done. We could voice our opinions or concerns. If those suggestions were ever taken seriously, I couldn't say.

Suggestions for improvement

  • Daycare would be a big one. I think the majority of workers had little ones, and on minimum wage or close to it, is hard to afford or find times for daycare. So having one on site or close that helps pay some or works out a payment plan would have been an

What I like about the company

There were many opportunities for advancement and hiring within. They fostered the changing of technology with the changing of our systems constantly. In the five or so years I worked there, I moved around the store, starting as cashier, working my way to

What I dislike about the company

I truly think only looking at the bottom line sometimes hurts the company as a whole. As human beings in a life of chaos, the company is not my main goal in life. Though I enjoyed working for Kroger, my main goal was to work efficiently, leave and live an

Company Culture
3.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Paid Parental Leave is offered Healthcare (including vision and dental) is offered
  • Company
    kroger
  • City
    New Caney
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered

Company Culture

There is definitely room for improvement, but when the going gets tough, we work together to get things done.

Support from management

There is definitely room for improvement, but when the going gets tough, we work together to get things done.

Teamwork

This is what either makes or breaks us as a department.

Freedom to work independently

Not at all. Most days, managers are always wanting to know why things are or are not done, despite challenges.

Internal Communication

Honestly, the immediate supervisors are better at communication, as opposed to store management.

Gender Equality

I cannot recall if there is any sexism going on.

Attitude towards older colleagues

As long as you work for the company, everyone is expected to get the job done.

Career Development

There are possibilities on where one can go in their career.

Overall compensation for your work

I earn a decent wage, through hard work, and job promotions.

Office / Work Environment

For the most part, yes. However, there seems to be a lot of things that become temperamental.

Environmental Friendliness

There are definitely efforts to reduce trash by next year for the entire company, I.E. getting rid of plastic bags.

Work-Life Balance

For the most part yes. However, it is expected to help cover shifts and work more when there are call outs.

Company Image

Challenges aside, I love to work for a company where I can help other customers with their needs.

Job Security

Aside from stresses about expectations, I have worked in my department for almost 10 years.

Handicapped Accessibility

This is one I am not sure about, although I know management would have to find the right placement for someone who might not be as fully capable as others in different departments.

Workplace Safety

The management does try to enforce safety, to prevent accidents and injuries.

Challenging Work

In the mornings it is very important to get the department full and ready by 9 am to help make it easier the rest of the day.

Inclusive / Diverse

For the most part, yes. However, it is expected to get the job done, regardless of how one feels.

Suggestions for improvement

  • I would allow for more of a relaxed attitude, within good reason. There needs to be less stress, and more encouragement and feedback on how they are doing. I know that there are expectations that need to be met, but intimidation and yelling are not the way to go. More stress leads to accidents or employees more upset and it shows with the customers. It should be handled with more communication and understanding. I would also encourage accountability on everyone, so it does not feel one sided as far as how some can get away with things others would not.

What I like about the company

I enjoy the friendships made through working with my coworkers. I also love the success we all share when we get the job done, and make all involved very happy. I have also seen people overcome challenges that were thought to be hardships, and made the day much easier than previously thought. Through hard work and determination, I was able to achieve full time status, due to help from immediate supervisors to allow for the hours to allow me to apply for full time status, and eventually succeed. I have also seen people work together, under pressure, and make the best of the situation, and make the whole experience seem worth it.

What I dislike about the company

I honestly disapprove of the extreme pressure being put on the store when the store will be walked by various upper management. It feels as though there are higher expectations, when a lot of employees are already working as hard as they can to make their departments looks as best as they can, with what is possible to be done in the allotted time. I also do not appreciate it that there are a lot of expectations on what needs to be done, that helping customers is not factored in, even though that is our main focus. If a customer is ignored or feels they are not happy with how they are treated, we get yelled at, with good reason, but it seems to be surprising if one gets delayed in their progress due to having to help with customers, who can come in groups, or have a list of items needed, that takes time.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Kroger
  • City
    Casa Grande
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered

Company Culture

When Kroger took over Roundy's/Pick 'n Save, they took away almost all of the little peels that employees received... Lunches once in a while in the break room like grilled brats or hamburgers, employee contests, discount, etc. Totally lowered morale. They imposed a lot of changes all at once and did not take the employees voice into consideration at all... They also had us blocking landed off with locked grocery carts so that customers could not cut through an aisle... We all thought this viola

Support from management

When Kroger took over Roundy's/Pick 'n Save, they took away almost all of the little peels that employees received... Lunches once in a while in the break room like grilled brats or hamburgers, employee contests, discount, etc. Totally lowered morale. They imposed a lot of changes all at once and did not take the employees voice into consideration at all... They also had us blocking landed off with locked grocery carts so that customers could not cut through an aisle... We all thought this viola

Teamwork

Store managers were good at what they did. But corporate did tie their hands a lot.

Freedom to work independently

Micro managed to point of hard to get work done

Internal Communication

They did not value they're employees at all

Gender Equality

Questionable... Got worse when Kroger took over. Not many females in corporate management position

Office / Work Environment

Didn't care how the environment around the store was as long as it was aesthetically pleasing to the eye.

Environmental Friendliness

Hah!

Company Image

I left because I couldn't stand to work for them and where the company was heading

Job Security

If you like walking on eggshells and holding your breath while bending over backwards for them

Challenging Work

It was challenging, but not difficult or strenuous

Inclusive / Diverse

Did not listen to employees recommendations or opinions at all

Suggestions for improvement

  • Consult with employees and customers. Give employees a reason to like working for you. Give customers a reason to come back. Put a little effort into something other than aesthetics. Make it a well oiled machine again. Right now the gears are all grinding. Put a couple of the employee perks back into place. Make the customers important again, even if an action only heels one customer (like doing their shopping and delivering it for a sick customer), cuz their word of mouth will go a long way.

What I like about the company

Very few positives. And the positives that were in place were not company sanctioned but came out of the managers own pocket. For example, employee of the month would win a $10 gift card and get there picture in a frame but we the managers had to pay out of our pocket for that. Lunches like cookouts in the break room were taken away. Employee discount was taken away. Christmas gift card was taken away. Didn't care very well to individual customers either. We lost many customers when Kroger took over. They were mostly concerned with making the store look good for customers over going out of their way to cater to customers, even without going out of their way, they would not cater to an individual or group of customers. I became embarrassed as an employee and especially as a manager of the store.

What I dislike about the company

They were only concerned with what would make them a dollar now. Not in the long run. Before Kroger took over there was such a good flow going and we catered to individual customers... We had great word of mouth. Employees enjoyed working there, they're was good morale. Street Kroger took over it was like a dark cloud moved in. Everything changed. Nobody mattered. Perks were completely taken away. Customers didn't matter. It became a nightmare. They lost a lot of people... Both employees and customers.

Company Culture
2.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Kroger
  • City
    Milwaukee
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership

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Review averages

  • 1674 employees say

    Excellent (605)
    36.140979689367%
    Good (546)
    32.616487455197%
    Satisfactory (354)
    21.146953405018%
    Subpar (169)
    10.095579450418%
    3.46
  • 5 applicants say

    Excellent (2)
    40%
    Good (1)
    20%
    Satisfactory (1)
    20%
    Subpar (1)
    20%
    3.36

kununu score comparisons

Kroger
3.46
1,679 reviews

Industry average (Food Production/Farming)
3.17
51,472 reviews

kununu average
3.39
3,488,000 reviews