- Life Time FitnessNov 18, 2015
City Las Vegas
Are you a Current or Former Employee? Former job since 2015
Support from Management
If your GM likes you, then you will be fine. If not, as soon as you struggle with KPI's, you will be replaced. Regardless if the bottom line goals are not reasonable within the budgets given. The company demands 5 star service but only gives you 2 star budgets.
I was the Operations Manager for 4.5 years at 3 different locations in 2 different states and they expect you to give your life to the company in exchange for a pay that is not worth the effort. They offer a bonus package based on KPI's that keeps changing and keeps you from attaining it as well as the expectations of the membership.