Lionbridge : What's it like to work here?

Lionbridge

38 reviews from employees

kununu Score: 3.6Recommendation: 69%
Breakdown

38 employees rated this employer with an average of 3.6 points on a scale from 1 to 5.

24 employees recommended the employer in their reviews. The employer was not recommended in 11 reviews.

easy to perform job. needs to improve communication.

3.1
Not recommended
Former EmployeeWorked at Lionbridge in Waltham, MA.

What I like

the company allows me to work remotely.

What I dislike

the company needs to work on communication.

Suggestions for improvement

i would make the job more secure


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Fair compensation and plenty of training and support. Just don't expect to move up or get raises.

4.5
Recommended
EmployeeWorked at Lionbridge Technologies, Inc. in Boston, MA at the time of review.

What I like

Training is great. The flexibility can't be beat: work from home, work any hours of the day and as long or short as you like each day. Pay isn't amazing and there will be no raises, but the pay is fair for the job. Tasks have a wide variety that keeps things interesting. You're constantly changing tasks which is a good thing in my opinion.

What I dislike

Raises, even a small one each year, would be nice for loyal employees. We are part time, but even just one week of vacation per year, or pay for major holidays like Christmas, would be nice.

Suggestions for improvement

One week paid vacation and/or pay for major holidays like Christmas, even for part time employees.

Company Culture

The program quality team is very friendly.

Company Image

Enjoyable work and kind supervisor

Work-Life Balance

Work at your own pace, but don't expect paid time off.

Career Development

Constant training but no room to move up

Handicapped Accessibility

Work from home

Overall compensation for your work

Good but not great pay. Reasonable in comparison to similar jobs but no raises or pay increases over time

Inclusive / Diverse

Equal opportunity

Environmental Friendliness

Work from home

Workplace Safety

Work from home

Teamwork

They consistently ask for honest feedback.

Attitude towards older colleagues

Equal opportunity

Support from management

Great training

Office / Work Environment

Work from home

Challenging Work

It requires thought and studying the company guidelines but it isn't exceedingly difficult.

Job Security

You're evaluated every month but the work should continue for years

Gender Equality

Equal opportunity

Freedom to work independently

100% independent work, although you are constantly evaluated.


Internal Communication

Lionbridge is a great side job with some perks of a regular job: retirement benefits and sick/vacation leave.

3.4
Recommended
EmployeeWorked at Lionbridge in Waltham, MA at the time of review.

What I like

I've been dealing with a long-term illness and Lionbridge has been incredibly accommodating the the times when I can only work a couple of hours a week during my ill times.

What I dislike

Work is critiqued on a black and white/clearly delineated lines. Some much of my work involves opinion, it seems that they should cut a little slack/allow for some difference of opinion.

Suggestions for improvement

Although this might be out of their means, it would be nice if they provided some options for basic healthcare/insurance. Even something as basic as an HSA. Perhaps a newsletter or something that enables me to get to know who other Lionbridge employees ar

Company Culture

I work from home, so there isn't much I can say about team dynamics

Company Image

My current job is at a far lower level compared to my work experience, but I am glad that I have this job since it accommodates my current health needs.

Work-Life Balance

Again, you can set your own hours and the amount, so its very flexible to your needs.

Career Development

I doubt that there is much room for growth here. If I am able to fully recover my health, I would expect to find other more challenging employment and perhaps keep this job as a "side hustle"

Handicapped Accessibility

I recently developed a hearing disability and Lionbridge has been accommodating for that/they still hired me despite my limitation.

Overall compensation for your work

For repetitive work, the pay is not bad.

Inclusive / Diverse

The mundane work that I do doesn't encourage new ideas, but I don't believe they suppress ideas either.

Environmental Friendliness

I have not personally observed environmental awareness.

Workplace Safety

Lionbridge can't examine my workspace for safety since I work from home, but they do provide some standards for employees.

Teamwork

I've never had any vocal or in person interaction with anyone at Lionbridge. There are opportunities to provide feedback electronically, but no interactions with any co-workers.

Attitude towards older colleagues

I don't know the percentage of older employees, but I've found Lionbridge to be accommodation to my physical limitations and would think they would be the same for older employees.

Support from management

I wouldn't say I receive support, so much as Lionbridge making allowances for my situation and limited ability.

Office / Work Environment

I work from home, so am able to make my environment work for me.

Challenging Work

Monotonous, repetitive work.

Job Security

The nature of the work is high demand with fairly low pay so I don't feel that my position is threatened in any way.

Internal Communication

There has been the occasional "challenge" to encourage increased work hours. But nothing to merit a team spirit.

Gender Equality

I don't know about the corporate environment, but the opportunities seem to be available equally between the sexes. No discrimination.

Freedom to work independently

We set our own hours and choose within certain parameters how many hours a week we work.

I worked alone and had no other employee interaction. it's prefect for someone who prefers that environment.

4.6
Recommended
Former EmployeeWorked at Lionbridge in Waltham, MA.

What I like

I made my own schedule and worked from where I wanted to. it was compete freedom.

What I dislike

There is a harsh evaluation schedule that is stressful to meet.

Suggestions for improvement

I wouldlike more focus on mentoring

Challenging Work

Not much room for error


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It has been a good experience overall.

3.0
Recommended
EmployeeWorked at Lionbridge in Waltham, MA at the time of review.

What I like

I did work and got paid on time.

What I dislike

I want to get paid more money.

Suggestions for improvement

I would get paid more U.S. dollars.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

This job lets you work remotely from home at your own pace and own hours it is very convenient

5.0
Recommended
EmployeeWorked at Lionbridge in Waltham, MA at the time of review.

What I like

The positive experiences is they send you e-mails when there is work available

What I dislike

I don't disapprove of anything

Suggestions for improvement

The improvements to be made it to have more tasks available for the week and weekend's


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

The job I have is great and convenient working from home at your own pace and plus you are able to work when you can

5.0
Recommended
EmployeeWorked at Lionbridge in Waltham, MA at the time of review.

What I like

They always send you emails when there are jobs available and I love that because it gives you a chance to put in more work to make more money

What I dislike

None I approve of it all because the work that is done is awesome

Suggestions for improvement

The improvement would be having more work available through the week and the weekend so there is work for everyone


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I love the opportunity to work from home independently with minimal supervision. But needed support could be stronger.

3.0
Recommended
EmployeeWorked at Lionbridge in Waltham, MA at the time of review.

What I like

I was pleasantly surprised to learn I had a 401K plan from Day 1 that included a matching amount from my employer.
It really is an amazing opportunity working from home with minimal supervision. I get to create my own daily work schedule and that you can't beat.
I was pleased to have been offered the opportunity to work on a special project, which meant additional income, shortly after my employment began.
Tech support was prompt and effective the one or 2 times I experienced technical glitches or had issues.

What I dislike

It's been frustrating not to get a response to several email requests for clarification about a task with ambiguous or unclear instructions.
The company prides itself in fostering a great work-life balance culture. But they exist on the lower end of the work-life balance spectrum. I don't think a maximum of one work hour per day constitutes excellent work-life balance. For part-timers I'd say minimally 10 hours per week and maximum of 25.
I also don't know why it's a temporary position for up to one year. And they gave me a 401K plan starting day 1 with matching contribution from my employer?
The task can sometimes seem repetitive from one day to the next. While a second or third or fourth look at an item can provide the opportunity for a different perspective, by the fifth or sixth time you could get numb, jaded or even careless if you did not care about doing a great job.
I'd institute at least one phone number to reach a live person. That kind of interaction and communication with a human being has value that machine learning and other electronic relations can't produce or mimic.
Going back to the positives, I neglected to say something about the efficiency with which everything is run. In the course of some 3.5 months I was offered a job application, I applied, they checked out my background including authorization to work in US, I took some tests, passed the tests. They offered me the job, set me up on payroll, direct deposit, taxes, started working, got trained, time sheets, pay stubs, 401K with matching employer contribution, my W2 on the way and more...
...and I have never said a word to a single soul except the one time I sent off an email to the person who I believed to be my supervisor in which I introduced myself. And that was that.
All that and not a glitch of anything. I find this quite amazing!

Suggestions for improvement

1. at least one telephone so I can reach another human being
2. working from home on my own schedule is awesome for me, but I think many people thrive better with more direction. In the same vein, foster a relationship between supervisor and employee
3. part timers must work a minimum of 10 hours per week and maximum of 25
4. make the job permanent
5. clarity around vacation, if any, sick time and short term disability which I believe are etched in NYC laws
6. diversify the tasks among the people. I know specialization has merits, but unless perhaps what's happening behind the scenes is that a robot is shadowing me, the repetitive nature of the work does not lend itself well to the lifting up of the human spirit.


Company Culture

Company Image

Work-Life Balance

Career Development

Overall compensation for your work

Inclusive / Diverse

Teamwork

Attitude towards older colleagues

Support from management

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Remote work is flexible and time limits are clear. It's easy to enter my hours and payment is always sent on time.

4.5
Recommended
EmployeeWorked at Lionbridge Technologies, Inc. in Boston, MA at the time of review.

What I like

There were a couple times when I needed the help center. I got a response within a day. They were polite and showed concern about whether my problem was resolved or not.

What I dislike

Although they were clear about how much I can work, it would be nice to work more hours.

Suggestions for improvement

It would be nice if the page to request time off didn't take so long to load.


Company Culture

Company Image

Work-Life Balance

Career Development

Overall compensation for your work

Inclusive / Diverse

Teamwork

Attitude towards older colleagues

Support from management

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I enjoyed my time with Lionbridge. The work is a little boring and time management is key.

3.5
Recommended
Former EmployeeWorked at Lionbridge Technologies, Inc. in San Diego, CA.

What I like

I worked remotely, therefore I was able to make my own schedule across seven days.

What I dislike

There is a 20 hour time cap unless they approve of more hours, that's why I say time management is key. The work is redundant and tedious, but that's just the nature of the work.

Suggestions for improvement

Being given the option to make up to 40 hours every two weeks regardless of how many hours worked a week i.e. first week a person might only be able to work 15 hours, but the next week they should be able to make up the 5 hours i.e. 25 hours the second week for a total of 40 hours total.


Company Culture

Company Image

Work-Life Balance

Career Development

Overall compensation for your work

Inclusive / Diverse

Teamwork

Attitude towards older colleagues

Support from management

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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