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LoanCare Servicing Center Inc:What's it like to work here?

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Review averages

  • 4 employees say

    Excellent (0)
    0%
    Good (1)
    25%
    Satisfactory (2)
    50%
    Subpar (1)
    25%
    2.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for LoanCare Servicing Center Inc

Reviews - What employees say

2.15 Employees say
0.00 Applicants say
  • 24.Feb 2017
  • Employee

Run

3.00

Gender Equality

If i could put negative stars I would

Challenging Work

in the sense that you were asked to do 3 months work in one months time

Suggestions for improvement

  • Fire the managers row and start over

What I dislike about the company

Everything

Gender Equality
1.00
Challenging Work
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Fnf Servicing, Inc.
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Employee events is offered
  • 13.Aug 2016
  • Employee

Company Culture

Saying and doing are two concepts they just can't seem to bring together

Support from management

The manager role seems to be a revolving door; several good managers have left/been asked to leave which leaves the departments floundering

Teamwork

Most teams are good. They rely on each other to get through the piles of work. Some teams have employees and leaders that are just there for the paycheck.

Freedom to work independently

The work is not fairly distributed. When the phones are busy it's 'everyone on the phones' but that leaves depth with a backlog of work and no help to get through it.

Internal Communication

Communication from management is slow/poor but when information is provided, then the listening by employees is also lacking

Gender Equality

The ratio is close to 70%women in the office with many in leadership roles

Attitude towards older colleagues

I would not categorize 45 as a senior worker. They do have and appreciate many workers over 60

Career Development

This is an area for improvements

Overall compensation for your work

Salaries do not match responsibility, the benefits have been improved bit are not to scale whither the company size and structure with a large parent company

Office / Work Environment

The office is a nice space whither ample desk area and pcs to complete work. The building is kept clean and in good repair by cleaning crew, landlord and building maintenance.

Work-Life Balance

Rarely is there work/life balance. For most areas it is difficult taking a day off let alone a real vacation. Hours for some are long and include much more than 40 hrs a week to Include weekends, holidays and even hurricanes.

Job Security

Every day I wondered if my job was stable, it's not a good feeling

Workplace Safety

There were fire drills and bomb threats, plenty of practice on evacuating the building

Challenging Work

The feeling of accomplishment is strong, but not necessarily for the right reasons. The lack of support, training and knowledge about rules, regulations, and systems causes employees to recreate the wheel and research topics that should already be settled.

Inclusive / Diverse

Suggestions are made by employees and glossed over. If a member of upper mgmt makes a suggestion it's gold and others have to figure out how to implement.

Suggestions for improvement

  • Really LISTEN to the employees-they are the ones who get you to those lofty goals. And I dont mean listen to the troublemakers, listen to those that care. Look closely at those dept that are constantly working, make CHANGES so people can have a life outside of work

What I like about the company

The majority of employees care about providing quality work and support to the clients.

What I dislike about the company

Managers allow clients to dictate and accept almost Impossible expectations that are close to setting up for failure instead of setting reasonable expectations and then over delivering

Company Culture
2.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Fnf Servicing, Inc.
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 07.Dec 2015
  • Employee

Support from management

The company gives unattainable goals. They want maximum outcome with minimum support from higher ups.

Teamwork

The other employees are helpful because management isn't. You are left to rely on those around you so you build a good team with them.

Work-Life Balance

You are expected to work extra time and holidays without any accommodations for normal life. Getting a vacation or time of 4 for a sick child is frowned upon.

Company Culture
1.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered 401(k) Match is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Fnf Servicing, Inc.
  • City
    Virginia Beach
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

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Review averages

  • 4 employees say

    Excellent (0)
    0%
    Good (1)
    25%
    Satisfactory (2)
    50%
    Subpar (1)
    25%
    2.15
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

LoanCare Servicing Center Inc
2.15
4 reviews

Industry average (Other Industries)
3.26
150,589 reviews

kununu average
3.30
2,660,000 reviews