Skip over menu?
  

Los Angeles County Department of Public Social Services:What's it like to work here?

United States Industry Other Industries
Skip over sub-menu?
Los Angeles County Department of Public Social ServicesLos Angeles County Department of Public Social ServicesLos Angeles County Department of Public Social Services
This company does not
provide content for this profile
Is this Your Company?
Claim your profile now

Review averages

  • 20 employees say

    Excellent (8)
    40%
    Good (8)
    40%
    Satisfactory (2)
    10%
    Subpar (2)
    10%
    3.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Los Angeles County Department of Public Social Services

Reviews - What employees say

3.67 Employees say
0.00 Applicants say
  • 28.Mar 2019
  • Employee

Support from management

There is constant encouragement to grow and move up.

Teamwork

Workers at the call centers should be allowed to speak to district office workers directly. There are too many middlemen, which slows the process Ex: I tell my supervisor and my supervisor emails your supervisor my request. Hopefully, your supervisor tells you want I want. I will never know if my request was handled.

Freedom to work independently

I work at a call center and they monitor everything that you do. If you go to the restroom, you have to set your phone to indicate it. You are timed for everything and it can be counted against you. If you return a person's call, have a meeting, need additional time to complete your calls it is counted against you.

Overall compensation for your work

The job pays the bills, offers great benefits, but there is $0 remaining after rent and bills are paid. We make just enough to not qualify for public assistance.

Work-Life Balance

I work 8 hr days, without overtime.

Company Culture
5.00
Support from management
5.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Los Angeles County Department of Public Social Services
  • City
    Los Angeles
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee events is offered
  • 22.Mar 2019
  • Employee

Company Culture

Job security is about the only thing that is positive about DPSS

Teamwork

The turnaround of new employees makes the teamwork and unity less plausible.

Internal Communication

Employees are kept in the dark about Department decisions and changes. Promotability is at an all time low.

Gender Equality

There are more men working in the office than before. As far as pay and positions, pay is pretty much equal.

Career Development

Too many politics involved. Not much room for growth. I

Overall compensation for your work

It is the lowest paid department in the county

Office / Work Environment

The temperature is always off in the building.

Environmental Friendliness

The only thing that is important there as far as recycling is actually shredding documents containing case information.

Work-Life Balance

No rotating shifts make it easy to balance work and personal life.

Company Image

It’s a good job. But not much room to promote.

Handicapped Accessibility

The building is old and isn’t up to date with many ADA regulations.

Workplace Safety

We don’t have fire sprinklers or fire hydrants that I’ve seen.

Challenging Work

Case loads are out of control along with many other tasks to complete

Inclusive / Diverse

Not really much room for suggestions

Suggestions for improvement

  • It would be better if there were equal opportunities for promotion based on each employees interest and knowledge rather than on evaluations. Sometimes prolonged times in the same position makes one less enthused with their job performance causing lower productivity and efficiency.

What I like about the company

I’ve been employed with DPSS 14 years . It is a great department to work for.

What I dislike about the company

The morale in the department and more so in the office I work in could use some work. I feel that employees would be more productive if they were more satisfied with their work environment.

Company Culture
2.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Los Angeles County Department of Public Social Services
  • City
    Los Angeles
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 07.Dec 2018
  • Employee

Suggestions for improvement

  • I suggest the administrators make better attempts to getting to know the employees better. I’d suggest better training and more opportunities for training. More opportunities for professional growth. Update the culture. Update the employee “lounges”. Update the technology.

What I like about the company

Positives: job security (once last probation); great coworkers; decent pay w/healthcare. Opportunities to move up present themselves. There’s some training provided. I feel great getting to help people who need the assistance. My supervisor and buddy are good people.

What I dislike about the company

Lack of quality of training. Favoritism. Lack of inclusion. Lack of communication. Opportunities seem to be awarded to a certain type of person (yes people) who are rarely good at their jobs. Technology outdated.

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Los Angeles County Department of Public Social Services
  • City
    El Monte
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Other company profiles

Review averages

  • 20 employees say

    Excellent (8)
    40%
    Good (8)
    40%
    Satisfactory (2)
    10%
    Subpar (2)
    10%
    3.67
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Los Angeles County Department of Public Social Services
3.67
20 reviews

Industry average (Other Industries)
3.34
204,340 reviews

kununu average
3.38
3,574,000 reviews