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Lyft
Reviews

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157 reviews from employees

kununu Score: 3.4Recommendation: 59%
Breakdown

157 employees rated this employer with an average of 3.4 points on a scale from 1 to 5.

93 of those employees recommended the employer in their reviews.

Do not work here

1.0
Not recommended
Former Temp / ContractorWorked at Lyft in Phoenix, AZ.

What I dislike

Ok, here's what it comes down to. Aside from the unbelievably long hours you will be forced to work, to make it a worthwhile job(12-15 hours per day).. this job is basically your ability to endure harassment. Harassment which you will recieve no support for. Think about that(especially ladies). You will be incessantly harassed by passengers and other drivers, and you will be forced to bite your tongue, and take it, day after day. Believe it. I have about 30k trips in and understand this process from the inside out. Lyft's ineptitude as an employer is matched only by their laziness and lack of integrity and organization. Imagine having a legitimate complaint about a passenger only to have them either completely ignore your request for support, or at best some pre-written generic response that doesn't in any way address your problem. You are worthless cattle to them.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Worst company EVER! Pssst! It’s Lyft

2.0
Not recommended
Temp / ContractorWorked at lyft memphis in Memphis at the time of review.

What I like

Absolutely nothing anymore.

What I dislike

Everything they stand for.

Suggestions for improvement

Find another job.

Company Culture

They are terrible w/response when when you emaIl them (only way you can reach them effectively is to put it in writing.)

Company Image

That’s a joke!

Work-Life Balance

You have NO LIFE because you’re always in the streets trying to make a dime.

Career Development

None of this available either,

Handicapped Accessibility

Oh yeah, we have to deal w/anything they throw at us, including patients being released from hospital any time of the day and night, that REQUIRE PHYSICAL HELP on both ends of the trip and no one at home to assist. Payuents w/sepsis, colostomy bags, walkers, wheelchairs, animals, you name it, we have to put up with it.

Overall compensation for your work

Shitty, Shitty, Shitty!

Inclusive / Diverse

Plenty of that out here. We come in all shapes, sizes, color and ages.

Workplace Safety

More damage than I cam remember due to Pax tearing up our cars. Dents, scratches, torn trim, pee on the seats, or worse, slamming doors, beating on the glass and “pitting” my tinted windows.

Teamwork

Teamwork?! Really???? They DO NOT PROMOTE TEAMWORK OF AMY KIND, AT ALL, EVER. Period.

Attitude towards older colleagues

They shit on all of us equally.

Support from management

Ha Ha HA!
That’s all I’ve got for this one. There is NO management.

Office / Work Environment

We’re in out cars all day, every day, so meh!

Challenging Work

Yes it’s a daily challenge to see if you can make ANY money and still get home in one piece.

Job Security

There is NONE!

Internal Communication

See above. When they do respond it’s some canned Bot response that may ir may not apply to your situation.

Freedom to work independently

That’s all we do, work independantly. Natyre of the job.


Gender Equality

Working as lyft driver is not a stable job but you have control on your time.

3.7
Recommended
EmployeeWorked at Lyft in South San Francisco, CA at the time of review.

What I like

What I like about working for lyft is that I have more time with my family. I can work at any time I want to start and I don't have to ask permission from a "boss" if I cannot work. However it is not a stable job. The income is unpredictable because it is not always the same. And lyft manipulates the rides they give to the driver especially if there is a quota to reach the bonus.

What I dislike

Lyft manipulates the rides they give to their drivers especially if there is a quota to reach the bonus.

Suggestions for improvement

I hope they will give bonus every week.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Lyft has lowered what they pay drivers and raised passenger fares. They invest in self driving vehicles to phase us out

1.7
Not recommended
Former Temp / ContractorWorked at Lyft in Los Angeles, CA.

What I like

Ability to work with no boss.

What I dislike

Everything else. They are very unfair.

Suggestions for improvement

Pay the drivers more.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Great company to work for. You get what you put into it. You have lots of freedom and flexibility.

5.0
Recommended
FreelancerWorked at Lyft in Las Vegas, NV at the time of review.

What I like

Ability to meet new and exciting people.

What I dislike

I do not have any negative feedback about this company. They care about their employees.

Suggestions for improvement

I would saying getting the correct information to the staff at the hotels and gps current locator info.

Company Culture

We encourage each other.

Challenging Work

Enjoy working for this company.


Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I enjoy driving using Lyft. There are some things that have room for improvement, but I enjoy it overall.

4.4
Recommended
EmployeeWorked at lyft in Nashville, TN at the time of review.

What I like

I have met many different people from lots of places! I enjoy that every ride and passenger is different and I love making conversation with them.

What I dislike

The wages employees receive, and available resources.

Suggestions for improvement

I have mentioned it in the prior comment box.

Company Culture

It is diverse, with people who care about the safety of both drivers and passengers

Work-Life Balance

I choose my own hours, I don't know a more flexible work schedule!

Career Development

You hit a wall and cannot go further in rank, once you hit a certain point. But until then, the growth prospects are good.

Handicapped Accessibility

Employee provides this.

Overall compensation for your work

Much of my pay goes back into gas/maintenance /fees, and I feel that they could easily adjust the percentage of the wages that employees see, without hurting their profits

Environmental Friendliness

Absolutely. They send out notifications and emails to remind employees to act in an environmentally-conscious manner.

Workplace Safety

Employee provides this

Teamwork

Yes. An employee's behavior can directly affect other drivers in the area, so everyone is encouraged to act in an ethical, honest manner.

Support from management

Not very many ways to contact /receive support

Office / Work Environment

Employee provides this

Challenging Work

Maintaining a clean vehicle, making sure the client is satisfied, and following the rules of the road at the same time can be difficult at times, but is absolutely necessary.

Job Security

As more drivers enter the workforce, my position will pay exponentially less.

Internal Communication

They provide regular updates through the app and email. I wish they had more ways to openly communicate with employee.

Freedom to work independently

Absolutely. After a preliminary background check, as well as regular check-ins, emoyees are given a large amount of freedom.


Company Image

Inclusive / Diverse

Attitude towards older colleagues

Gender Equality

working for uber and lyft will get better as you go along. you will get bonuses for your job performance

4.9
Recommended
EmployeeWorked at lyft in Bronxdale, NY at the time of review.

What I like

they sometimes give bonuses to drivers for good performances and more. now they offer stocks options

What I dislike

what i disapprove of is that the company charhes 40 percent of every ride. so they take a nice sliceof the pie

Suggestions for improvement

the improvements would be for the company to charge less and for them to use google maps instead of their ridiculous gps which sends drivers to the wrong place

Company Culture

good

Company Image

yes

Work-Life Balance

perfect

Career Development

absolutely

Handicapped Accessibility

yes

Overall compensation for your work

yeah

Inclusive / Diverse

sure

Environmental Friendliness

sure

Workplace Safety

yes

Teamwork

nice

Attitude towards older colleagues

absolutely

Support from management

yes

Office / Work Environment

true

Challenging Work

very

Job Security

kind of

Internal Communication

excellent

Gender Equality

true

Freedom to work independently

cool

I love my company.My emoloyer treats us all very well.

4.4
Recommended
EmployeeWorked at lyft in Nashville, TN at the time of review.

What I like

I love how my company rewards us. It makes the work worthwhile.

What I dislike

I can say there is nothing that i disapprove.

Suggestions for improvement

The office space needs to be more open. It can get crowded.

Company Culture

They are very open minded.

Work-Life Balance

My schedule is flexible.

Teamwork

My company rewards us for teamwork.

Challenging Work

There are only a few challenges.

Internal Communication

They always have special events.

Freedom to work independently

My company is very relaxed.


Company Image

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Gender Equality

I drive for Lyft. Lyft is wonderful.

4.9
Recommended
EmployeeWorked at Lyft in San Diego, CA at the time of review.

What I like

Working at Lyft is great. I enjoy the diversity.

What I dislike

Lyft is great. Customer service at Lyft is the best.

Suggestions for improvement

The Lyft application is easy to understand.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I wish there was a better pay rate for senority

3.1
Recommended
EmployeeWorked at Lyft in Chicago Heights, IL at the time of review.

What I like

Overall my experience has been good , but i wish the pay was better.

What I dislike

I wish they pay rates were better you have to work a lot of hours to make a good living.

Suggestions for improvement

They need to have more flexible vehicle allowances.

Company Culture

overall a good simple job

Company Image

I'm not proud but not ashamed

Work-Life Balance

decent work

Career Development

Somewhat

Handicapped Accessibility

none

Overall compensation for your work

The harder you work the better paid you are

Inclusive / Diverse

any one can work

Environmental Friendliness

they only focus on driving

Workplace Safety

you work around strangers

Teamwork

we work alone

Attitude towards older colleagues

not too much for senority

Support from management

Good support

Office / Work Environment

you work alone

Challenging Work

not , too challenging

Job Security

Youcan shoose to quick at anytime

Internal Communication

they could respond quicker

Gender Equality

good women work

Freedom to work independently

overall good trust

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