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Lyft:What's it like to work here?

United States Industry Transportation & Logistics
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Reviews for Lyft

Review factors

Feel-Good Factor

Company Culture
3.45
Support from management
2.96
Teamwork
3.13
Freedom to work independently
4.12
Internal Communication
3.10
Office / Work Environment
3.44
Environmental Friendliness
3.17
Work-Life Balance
3.47
Challenging Work
3.07
Inclusive / Diverse
4.04

Career factor

Gender Equality
4.18
Attitude towards older colleagues
3.86
Career Development
2.75
Overall compensation for your work
2.91
Company Image
3.62
Job Security
3.18
Handicapped Accessibility
3.46
Workplace Safety
3.19
Benefits

The following benefits are offered

Flex. working hours in 76 of 157 reviews Parking in 9 of 157 reviews Easy access to public transportation in 11 of 157 reviews Stock or equity options in 6 of 157 reviews 401(k) in 15 of 157 reviews Onsite daycare facility in 1 of 157 reviews Reimbursed daycare in 1 of 157 reviews Ability to work remotely in 47 of 157 reviews Desirable office location in 14 of 157 reviews Tuition assistance in 5 of 157 reviews Paid Parental Leave in 8 of 157 reviews 401(k) Match in 3 of 157 reviews Flexible spending account in 9 of 157 reviews Paid time off in 11 of 157 reviews Healthcare (including vision and dental) in 23 of 157 reviews Relocation allowance in 2 of 157 reviews Life insurance in 13 of 157 reviews

The following perks are offered

On site cafeteria in 12 of 157 reviews Free (company provided) Meals in 12 of 157 reviews Health and wellness programs in 25 of 157 reviews Employee discounts in 65 of 157 reviews Vehicle allowance in 13 of 157 reviews Employee events in 39 of 157 reviews Pet friendly/Pets allowed in 12 of 157 reviews Fitness center on site in 2 of 157 reviews Free Snacks/Drinks in 11 of 157 reviews
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Reviews

  • 14.Jan 2020
  • Employee

What I dislike about the company

Ok, here's what it comes down to. Aside from the unbelievably long hours you will be forced to work, to make it a worthwhile job(12-15 hours per day).. this job is basically your ability to endure harassment. Harassment which you will recieve no support for. Think about that(especially ladies). You will be incessantly harassed by passengers and other drivers, and you will be forced to bite your tongue, and take it, day after day. Believe it. I have about 30k trips in and understand this process from the inside out. Lyft's ineptitude as an employer is matched only by their laziness and lack of integrity and organization. Imagine having a legitimate complaint about a passenger only to have them either completely ignore your request for support, or at best some pre-written generic response that doesn't in any way address your problem. You are worthless cattle to them.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00
  • Company
    Lyft
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Temporary
  • Department
    Others
What is the company culture like at Lyft? Help others make critical decisions by letting them know what it’s like to work here!
  • 06.Jul 2019
  • Employee

Company Culture

They are terrible w/response when when you emaIl them (only way you can reach them effectively is to put it in writing.)

Support from management

Ha Ha HA!
That’s all I’ve got for this one. There is NO management.

Teamwork

Teamwork?! Really???? They DO NOT PROMOTE TEAMWORK OF AMY KIND, AT ALL, EVER. Period.

Freedom to work independently

That’s all we do, work independantly. Natyre of the job.

Internal Communication

See above. When they do respond it’s some canned Bot response that may ir may not apply to your situation.

Attitude towards older colleagues

They shit on all of us equally.

Career Development

None of this available either,

Overall compensation for your work

Shitty, Shitty, Shitty!

Office / Work Environment

We’re in out cars all day, every day, so meh!

Work-Life Balance

You have NO LIFE because you’re always in the streets trying to make a dime.

Company Image

That’s a joke!

Job Security

There is NONE!

Handicapped Accessibility

Oh yeah, we have to deal w/anything they throw at us, including patients being released from hospital any time of the day and night, that REQUIRE PHYSICAL HELP on both ends of the trip and no one at home to assist. Payuents w/sepsis, colostomy bags, walkers, wheelchairs, animals, you name it, we have to put up with it.

Workplace Safety

More damage than I cam remember due to Pax tearing up our cars. Dents, scratches, torn trim, pee on the seats, or worse, slamming doors, beating on the glass and “pitting” my tinted windows.

Challenging Work

Yes it’s a daily challenge to see if you can make ANY money and still get home in one piece.

Inclusive / Diverse

Plenty of that out here. We come in all shapes, sizes, color and ages.

Suggestions for improvement

  • Find another job.

What I like about the company

Absolutely nothing anymore.

What I dislike about the company

Everything they stand for.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Ability to work remotely is offered
  • Company
    lyft memphis
  • City
    Memphis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Temporary
  • Department
    Others

Suggestions for improvement

  • I hope they will give bonus every week.

What I like about the company

What I like about working for lyft is that I have more time with my family. I can work at any time I want to start and I don't have to ask permission from a "boss" if I cannot work. However it is not a stable job. The income is unpredictable because it is not always the same. And lyft manipulates the rides they give to the driver especially if there is a quota to reach the bonus.

What I dislike about the company

Lyft manipulates the rides they give to their drivers especially if there is a quota to reach the bonus.

Company Culture
4.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered
  • Company
    Lyft
  • City
    South San Francisco
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Not specified

Suggestions for improvement

  • Pay the drivers more.

What I like about the company

Ability to work with no boss.

What I dislike about the company

Everything else. They are very unfair.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Ability to work remotely is offered
  • Company
    Lyft
  • City
    Los Angeles
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Temporary
  • Department
    Others

Company Culture

We encourage each other.

Challenging Work

Enjoy working for this company.

Suggestions for improvement

  • I would saying getting the correct information to the staff at the hotels and gps current locator info.

What I like about the company

Ability to meet new and exciting people.

What I dislike about the company

I do not have any negative feedback about this company. They care about their employees.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Tuition assistance is offered
  • Company
    Lyft
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Freelance/self-employed

The following perks were offered to me

Free (company provided) Meals is offered Employee discounts is offered

Company Culture

It is diverse, with people who care about the safety of both drivers and passengers

Support from management

Not very many ways to contact /receive support

Teamwork

Yes. An employee's behavior can directly affect other drivers in the area, so everyone is encouraged to act in an ethical, honest manner.

Freedom to work independently

Absolutely. After a preliminary background check, as well as regular check-ins, emoyees are given a large amount of freedom.

Internal Communication

They provide regular updates through the app and email. I wish they had more ways to openly communicate with employee.

Career Development

You hit a wall and cannot go further in rank, once you hit a certain point. But until then, the growth prospects are good.

Overall compensation for your work

Much of my pay goes back into gas/maintenance /fees, and I feel that they could easily adjust the percentage of the wages that employees see, without hurting their profits

Office / Work Environment

Employee provides this

Environmental Friendliness

Absolutely. They send out notifications and emails to remind employees to act in an environmentally-conscious manner.

Work-Life Balance

I choose my own hours, I don't know a more flexible work schedule!

Job Security

As more drivers enter the workforce, my position will pay exponentially less.

Handicapped Accessibility

Employee provides this.

Workplace Safety

Employee provides this

Challenging Work

Maintaining a clean vehicle, making sure the client is satisfied, and following the rules of the road at the same time can be difficult at times, but is absolutely necessary.

Suggestions for improvement

  • I have mentioned it in the prior comment box.

What I like about the company

I have met many different people from lots of places! I enjoy that every ride and passenger is different and I love making conversation with them.

What I dislike about the company

The wages employees receive, and available resources.

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Ability to work remotely is offered Healthcare (including vision and dental) is offered
  • Company
    lyft
  • City
    Nashville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered

Company Culture

good

Support from management

yes

Teamwork

nice

Freedom to work independently

cool

Internal Communication

excellent

Gender Equality

true

Attitude towards older colleagues

absolutely

Career Development

absolutely

Overall compensation for your work

yeah

Office / Work Environment

true

Environmental Friendliness

sure

Work-Life Balance

perfect

Company Image

yes

Job Security

kind of

Handicapped Accessibility

yes

Workplace Safety

yes

Challenging Work

very

Inclusive / Diverse

sure

Suggestions for improvement

  • the improvements would be for the company to charge less and for them to use google maps instead of their ridiculous gps which sends drivers to the wrong place

What I like about the company

they sometimes give bonuses to drivers for good performances and more. now they offer stocks options

What I dislike about the company

what i disapprove of is that the company charhes 40 percent of every ride. so they take a nice sliceof the pie

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered
  • Company
    lyft
  • City
    Bronxdale
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Company Culture

They are very open minded.

Teamwork

My company rewards us for teamwork.

Freedom to work independently

My company is very relaxed.

Internal Communication

They always have special events.

Work-Life Balance

My schedule is flexible.

Challenging Work

There are only a few challenges.

Suggestions for improvement

  • The office space needs to be more open. It can get crowded.

What I like about the company

I love how my company rewards us. It makes the work worthwhile.

What I dislike about the company

I can say there is nothing that i disapprove.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    lyft
  • City
    Nashville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Vehicle allowance is offered
  • 07.Apr 2019
  • Employee

Suggestions for improvement

  • The Lyft application is easy to understand.

What I like about the company

Working at Lyft is great. I enjoy the diversity.

What I dislike about the company

Lyft is great. Customer service at Lyft is the best.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Ability to work remotely is offered Desirable office location is offered Healthcare (including vision and dental) is offered
  • Company
    Lyft
  • City
    San Diego
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Pet friendly/Pets allowed is offered

Company Culture

overall a good simple job

Support from management

Good support

Teamwork

we work alone

Freedom to work independently

overall good trust

Internal Communication

they could respond quicker

Gender Equality

good women work

Attitude towards older colleagues

not too much for senority

Career Development

Somewhat

Overall compensation for your work

The harder you work the better paid you are

Office / Work Environment

you work alone

Environmental Friendliness

they only focus on driving

Work-Life Balance

decent work

Company Image

I'm not proud but not ashamed

Job Security

Youcan shoose to quick at anytime

Handicapped Accessibility

none

Workplace Safety

you work around strangers

Challenging Work

not , too challenging

Inclusive / Diverse

any one can work

Suggestions for improvement

  • They need to have more flexible vehicle allowances.

What I like about the company

Overall my experience has been good , but i wish the pay was better.

What I dislike about the company

I wish they pay rates were better you have to work a lot of hours to make a good living.

Company Culture
4.00
Support from management
4.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered
  • Company
    Lyft
  • City
    Chicago Heights
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee