Skip over menu?
  

Macy's:What's it like to work here?

Skip over sub-menu?
Macy'sMacy'sMacy'sWatch video

Review averages

  • 763 employees say

    Excellent (197)
    25.819134993447%
    Good (186)
    24.37745740498%
    Satisfactory (187)
    24.508519003932%
    Subpar (193)
    25.294888597641%
    2.98
  • 29 applicants say

    Excellent (10)
    34.48275862069%
    Good (6)
    20.689655172414%
    Satisfactory (4)
    13.793103448276%
    Subpar (9)
    31.034482758621%
    2.98

Company summary

Macy’s, Inc. is one of the nation’s premier retailers, employing a diverse workforce of more than 170,000 associates. The company operates the Macy’s and Bloomingdale’s brands with about 840 stores in 45 states, the District of Columbia, Guam, and Puerto Rico, as well as the macys.com and bloomingdales.com websites. The company also operates 13 Bloomingdale’s Outlet stores. The company’s shares are traded under the symbol “M” on the New York Stock Exchange.

Macy’s is a remarkable achievement. We practically invented the department store business and have been at it for over 150 years. Over the decades, the company has grown consistently and exponentially. Today, as an industry-leading company, we still dominate the category. How? Our longstanding ability to anticipate changes in the marketplace and, through innovation, turn those changes to our advantage. And we do it in any and every aspect of our business, from the executive suite to the sales floor, from corporate philosophy to public image.

In other words, this isn’t a company that fears or avoids change. It’s one that insists on and leverages change. That’s what works for us and always has.


Numbers

Revenue

US$ 27.931 billion (2014)

Employees

170,000+

Company info

Who we are

Products, services

Established in 1858, Macy’s is an iconic retailing brand with about 800 stores operating coast-to-coast, online at macys.com and a Macy’s shopping app for mobile devices. Beyond magical events such as the Macy’s Thanksgiving Day Parade, Fourth of July Fireworks and fashion extravaganzas, we deliver magical moments every day by surprising and delighting customers with unique and interesting fashion merchandise, engaging multi-platform shopping experiences, and offering advice and options that bring fashion ideas to life. It’s all part of the excitement that we’ve been creating for 155 years.

Macy’s continues to bring new technology-based customer tools into their stores, so it was no surprise that Fast Company magazine named Macy’s, Inc. as one of the 10 most innovative retailers in the world in early 2014. Increasingly, our associates are using tablets and other hand-held devices for selling in departments such as fine jewelry and shoes, as well as for training and product knowledge. The Macy’s experience is delivered in stores, online and mobile devices, to fulfill the needs of each customer no matter when or how he or she prefers to shop.

f18b21a6e702406cefb2.jpg

Company outlook

Macy’s clearly recognizes that the customer is paramount and that all actions and strategies must be directed toward providing a localized merchandise offering and shopping experience to targeted consumers through dynamic online sites. Aggressive implementation of the company’s customer-centric strategies by a talented, experienced organization will provide Macy’s with an important competitive edge.

51f5d76d9dfc49e950a9.jpg

Benefits

Macy’s offers great benefits to help you achieve a work-life balance that works for you.

Whether you're an hourly associate or a salaried professional, Macy's offers a comprehensive benefits package designed to enhance your work life and your personal life  All of Macy's benefits can be accessed online through our employee website so you can easily monitor and manage the details wherever you are - at home, at work, through your mobile device, or anywhere you connect to the Internet.

Our comprehensive benefits package includes health benefits, retirement benefits, and a generous employee discount. And we don’t stop there – we offer programs that provide extra convenience and help you manage the day-to-day. We appreciate our associates and their contribution to our success and show it in a lot of exciting ways!

Macy's also offers:

Live Healthy Wellness Program-  which includes "Know Your Numbers" screening, lifestyle coaching and disease management programs, tobacco cessation programs, flu chot clinics and much more.

Direct Deposit - Your paychecks will get to the bank even if you cannot with direct deposit - even when payday falls on a holiday!

Leave Sharing - Macy's offers a leave sharing program that gives you the opportunity to help a coworker - or for a coworker to help you - by donating paid time off to someone on an approved leave of absence.

For detailed information visit Macys´s Benefits

f1846894a56a9df97bf7.jpg

Location


  • 3801 Sumner Blvd.
    Raleigh, NC, 27616
    USA

For applicants

Videos

Macys Merchant Buying/Planning
Life at Macys - Mercedes Director of Engagement Strategy on Growth
Macys Internships
Macys Culture
Macys Executive Development Program
Buying and Planning Careers at macys.com
Macys Culture
Creative Careers at macys.com
Careers at macys.com in San Francisco
The Culture of Beauty at Macys

Who we are looking for

Preferred skills

Employment opportunities range from entry-level retail associate roles to retail management positions in the field supporting our stores, to corporate job opportunities running the business operations of our Fortune 500 company. Whatever the role, every single job opportunity is a critical part of bringing the magic of Macy’s to life.

As a leading American retailer with one of the 100 largest corporate workforces in the world, Macy’s, Inc., offers a wide variety of exciting opportunities to:

  • Build a career…
  • Develop and sharpen technical and specialized knowledge…
  • Work your way through school…
  • Earn extra money…
  • Make new friends…
  • Keep up on the latest fashions…
  • Put all your skills to good use…

To explore the full range of career opportunities at Macy’s, Inc., search jobs, and apply online, visit one of our award-winning recruiting websites:

macysJOBS.com: explore the full range of career opportunities within the Macy’s organization, from part-time store associate to executive leadership on the macysJOBS.com website.

macysCOLLEGE.com: designed for college students and graduates, macysCOLLEGE.com highlights the opportunities for internships for students and full-time employment for graduates through our Executive Development Program (EDP). Review opportunities and apply through our award-winning site!

bloomingdalesCOLLEGE.com: Bloomingdale’s also offers internships and career opportunities for college students and graduates alike; explore your options and apply online through the bloomingdalesJOBS.com website!

Macy’s Beauty Careers: Interested in a career in beauty? Macy’s has many opportunities in this growing part of our business. Find out more about what a career as a Macy’s Beauty Advisor has to offer, including career path opportunities in our beauty careers website.

Careers@macys.com: Join a dynamic team in one of the fastest-growing businesses within Macy’s; with opportunities in creative, marketing, technology, and merchandising in both San Francisco and New York, macys.com is a great place to build your career! Explore opportunities, experience our culture, and apply!

6c8e7aecb5d49f5a66c9.jpg

Macy's Backstage
Unleash your star potential as we premiere Backstage, Macy’s new off-price retail concept with exciting fashion, amazing style, and incredible finds.

Looking for a job in retail? We’re hiring for our brand new stores and we want YOU to audition – we have so many great opportunities available including retail sales associate and retail store manager jobs – great ways to launch retail careers!
Visit Macy's Backstage and APPLY TODAY!

Retail Opportunities
Our stores are where the ultimate magic of Macy’s comes to life – and our Store Associates are vital to delivering customer service that offers a distinctive shopping experience and drives sales results.

Store Associates help all the efforts of Merchants and Planning, Corporate Support and our Field Organization come together and pay off. That’s why our stores are ideal places to build partnerships and teams, and develop people as leaders.

In fact, a Store Associate position is a great way to explore the business of retail and discover the wide variety of career opportunities it has to offer. No wonder many of our executives began as part-time associates working through college, as interns, or even as seasonal associates.

Store Associate opportunities are often available in your community, or in a new community you’d like to call home. With over 800 stores and Furniture Galleries across the United States, as well as in Guam and Puerto Rico, Macy’s helps you build success where you prefer.

Corporate Opportunities
Macy’s Corporate Support structure is a single, unified organization serving our entire system nationwide. Our corporate opportunities far exceed the scope of what many people typically regard as “retail.” In fact, you may find opportunities in areas including Legal, Special Events and Community Affairs, Accounting, Copywriting, Real Estate and even Restaurant and Food Service.

Depending on the specific area of focus, certain corporate functions may be centralized in a particular location. For instance, Systems and Technology is based in Atlanta; Creative, Special Events/Cause Marketing and Operations in New York City; Human Resources in Cincinnati; and macys.com in San Francisco.

47781c9447088a7b9345.jpg

Preferred majors/degrees

Executive Development Programs

Immediate Impact Meets Sustained Success

You’ve put in the work and earned your degree. Now it’s time to put what you’ve learned into practice. At Macy’s you will. Here, from day one, you’ll not only make a contribution, you’ll make a difference. And by doing so, you’ll advance, maximize opportunities and build a career.

But you won’t be working at it alone. Macy’s Executive Development Program has your back, helping to lay the foundation and facilitate your success, regardless of the career path you choose.
What sets our program apart is its concentrated mix of hands-on experience, education and encouragement. There’s on-the-job training, sure, but it’s solidly supplemented by virtual and live training sessions. Sessions led by professional development executives, backed by subject matter experts and augmented by a group of your peers. We’ll even connect you with a mentor—someone to answer your questions, provide insight and channel your talents, interests and ambition.

In short, what you’ll find here is a dynamic learning environment. A program and process that’ll give you a deeper understanding of Macy’s business, language, reporting systems, you name it. All designed to get you comfortable in your new role quickly, so you can collaborate confidently and succeed limitlessly.

Build your career in:

Internships

It’s difficult to know if a retail career is a good fit for you until you try it on for size. With a Macy’s internship, you’ll get that chance.

At Macy’s, we offer a range of internship programs for a variety of majors and interests. Each is tailored to specific organizational positions and career paths, providing you with in-depth knowledge, hands-on experience and interaction with senior leadership. More importantly, regardless of the business area you choose, from day one you’ll be welcomed as a contributing team member—a full participant in company operations and initiatives. We welcome your ideas.

Lastly, all Macy’s internships are paid positions offered during the summer months. So you’ll not only be learning, you’ll be earning. We believe that’s a good fit for everyone.
Search for internships here

24effbd45a2d36c1aa4a.jpg

What we offer

What is special about working for us?

More than just a paycheck.

Working at Macy’s makes you part of more than 150 years of innovation, tradition, and business success.

From a single New York City dry goods store in 1858 to one of the nation’s premier omnichannel retailers, we’ve continued to innovate, grow, and succeed thanks to the amazing ideas, energy, and enthusiasm of our associates.

Working in any role at Macy’s gives you the opportunity to observe, learn, and participate in the business operations of a Fortune 500 company, and because of the breadth and depth of our organization, you’ll find many exciting opportunities to build a rewarding career.

Macy’s is deeply rewarded by the efforts, opinions, and creativity of our team. When you join Macy’s, you become part of a team deeply committed to serving our communities and embracing diversity as a valuable strength.

So what are you waiting for? Search our available jobs and start building your future today!

54f8fb7bea325f5f3272.jpg

How would we describe the company culture?

At Macy’s, our greatest strength lies in the skill, judgment and talent of our people. Every day, a production of enormous magnitude takes place on our selling floors and behind the scenes, where our people bring the company’s strategic goals to life. Our priority of attracting, retaining and growing the most talented people in the retail industry has been and will continue to be our greatest advantage. Macy’s believes that different perspectives are important to our company, and we benefit greatly from the individual strengths of each associate.  With stores located in the most diverse markets in the nation, our strategic plan for diversity allows us to serve and connect with diverse customers, create a diverse workforce, foster an inclusive work environment where different perspectives are valued, and partners to share our time, talent, and resources with our communities.

We have a long-standing commitment to giving back to the communities where we work and live.  Macy’s contributions, leadership and volunteer efforts help to create strong energetic communities where both our customers and our employees can live and work well.  As a leading national retailer with a significant workforce, we have the opportunity to make a meaningful difference in improving the environment and do so by using resources more efficiently, providing eco-friendly products that meet customer expectations and striving to reduce our overall impact on the environment.

b84a56391e244a433100.jpg

What else should applicants know about us?

Diversity

Workplace diversity isn’t some number. It’s who we are.

Workplace diversity makes Macy’s great. When you join our team, you’ll find we value your individuality and the experiences that make you unique. Different perspectives are important, and we benefit greatly from the individual differences and strengths of each associate.

Macy’s, Inc. continually strives to integrate diversity and inclusion into all areas of our business, and we are honored by the recognition we have received from both national and local organizations for our longstanding commitment and progress on diversity.

Macy’s scored a perfect 100 on the Human Rights Campaign’s Corporate Equality Index and was recognized as a best place to work for LGBT equality, and Hispanic Business ranked us in the top 10 of their Diversity Elite list for our commitment to Hispanic hiring, promotion, marketing, philanthropy, and supplier diversity.

Check out our awards

Corporate Responsibility

Looking for a company that takes corporate responsibility to heart?

Very few companies match the community spirit our team shows every day.

Our employee volunteer program, Partners in Time, organizes group projects matching a community’s specific needs with our associates’ desire to support causes that matter to them and make a meaningful difference.

Renovating schools and homes, creating holiday gifts for families in need, walking in charity fund raisers, and serving in soup kitchens are just a few examples of Partners in Time projects that make the communities we serve better places to live and work.

Partners in Time participants have given over 2 million hours in community service.The program received the Points of Light Foundation Award for Excellence in Workplace Volunteerism. Visit our corporate website to find out more about Macy’s and social responsibility.

Want to know more? Visit corporate givingPartners in Time and marketing with a cause. Then come join our team.

5ec7689d5ad60b4a9100.jpg

Application advice

Preferred application method

Learn more about Macy’s, Inc. via our online recruiting sites:

where we feature a wealth of career information and employment opportunities at every level of the organization.

For help visit our FAQs

13c0be90a59568198b9e.jpg

Reviews for Macy's

Reviews - What employees say

2.98 Employees say
2.98 Applicants say
  • 17.Jul 2017
  • Employee

Awesome

5.00

Company culture

Great environment. Great employers. Great customer experience.

  • 11.Jul 2017
  • Employee
Company culture
4.00
Support from Management
4.00
Teamwork
4.00
Level of Autonomy
5.00
Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall Compensation for your work
3.00
Office/Work Environment
3.00
Eco-consciousness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job security
3.00
Handicap Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive/Diverse
5.00
  • 07.Jul 2017
  • Employee

Company culture

Confusing. As an employee, solely my opinion, I will do my best to protect the company's intetests
and assets. Customers are our number one priority, however, it seems, one customers relay information that we will refund anything, most customers' requests for refunds are very unreasonable. The majority of the managers do not support the employees when the employees enforce return policies. Rather, the majority of the managers go opposite what the employee has told the customer. It's very discouraging and lowers employee morale.

Support from Management

My direct supervisor sets unrealistic goals to meet on a weekly schedule. It is unreasonable because there is not much customer traffic.


Review averages

  • 763 employees say

    Excellent (197)
    25.819134993447%
    Good (186)
    24.37745740498%
    Satisfactory (187)
    24.508519003932%
    Subpar (193)
    25.294888597641%
    2.98
  • 29 applicants say

    Excellent (10)
    34.48275862069%
    Good (6)
    20.689655172414%
    Satisfactory (4)
    13.793103448276%
    Subpar (9)
    31.034482758621%
    2.98

kununu score comparisons

Macy's
2.98
792 reviews

Industry average (Retail/eCommerce)
3.07
80,710 reviews

kununu average
3.13
1,671,000 reviews