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Magellan Health:What's it like to work here?

United States Industry Hospital & Health Care
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Magellan HealthMagellan HealthMagellan Health
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Review averages

  • 41 employees say

    Excellent (11)
    26.829268292683%
    Good (10)
    24.390243902439%
    Satisfactory (10)
    24.390243902439%
    Subpar (10)
    24.390243902439%
    3.03
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.50

Reviews for Magellan Health

Reviews - What employees say

3.03 Employees say
2.50 Applicants say

Suggestions for improvement

  • Require management to attend regular training classes on how to manage real life people.

What I like about the company

I met some nice co-workers. The experience I acquired will help me find a better job.

What I dislike about the company

management needs a major overhaul.

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
3.00
  • Company
    Magellan Health, Inc.
  • City
    Columbia
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Employee individuals that generally want to help and not just collect a paycheck

What I like about the company

Being able to help people is the most rewarding aspect of my job. The members I help are in great need of excellent customer service. They expect empathy and a kind heart focusing on the words they express as far as why they are calling. Understanding is also a key to complete a successful call, not judging someone and being able to hear instead of just listening with an open ear.
Most members are not able to communicate effectively so its is up to me to interpret what they are trying to get across in a positive state of mind.

What I dislike about the company

Not having enough employees to fill customer service needs can ne a hindrance

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Magellan Healthcare
  • City
    Miami
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • Better maternity policy, better sick time/absence policy

What I like about the company

I feel that my voice has always been heard. Employees are encouraged to share ideas for improvement of the company. Everyone is like a family.

What I dislike about the company

Sometimes people feel micromanaged due to metric tracking and feedback given.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Magellan Health
  • City
    Newport
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered

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Review averages

  • 41 employees say

    Excellent (11)
    26.829268292683%
    Good (10)
    24.390243902439%
    Satisfactory (10)
    24.390243902439%
    Subpar (10)
    24.390243902439%
    3.03
  • 2 applicants say

    Excellent (1)
    50%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    50%
    2.50

kununu score comparisons

Magellan Health
3.01
43 reviews

Industry average (Hospital & Health Care)
3.35
116,540 reviews

kununu average
3.36
3,185,000 reviews