The company really takes care of its employees that work out in the field taking care of the elderly. However, the office staff is another story. It wasn't uncommon to get that thrown under the bus feeling when working there.
Support from management
The owner is the boss in this office. I found it difficult sometimes to get clear decisions from management. One day we would be told one thing and the next day another. It is important to get decisions in writing in this case.
This is a small office so everyone pitches in where they are needed. If a scheduler is out one day you might see the payroll person working on the schedule. Great teamwork atmosphere.
Freedom to work independently
The duties were pretty clear but it wasn't unusual to see tasks thrown at you that had nothing to do with your job at all.
Communication was excellent. They have a morning meeting every day as soon as the boss arrives for work around 9/9:30. In this meeting we would discuss any issues, compliments, new ideas etc.
Since this is a woman owned business, women are treated as equals.
Attitude towards older colleagues
The attitude toward older colleagues is inclusive and welcoming. One thing they do appreciate is the work ethic of the older generation.
There aren't any opportunities for advancement here. It is a small office and there is only one upper management and that is the owner. I will say that seminars and webinars are allowed here.
Overall compensation for your work
The benefits packages are terrible and expensive, but as I said this is a small business. However, the wages are about average and paychecks are never late.
Office / Work Environment
The working conditions are also excellent. All of the equipment is up to date and they use technology to their advantage.
The company is definitely socially aware. They have fundraisers to raise money for heating fuel for the elderly etc.
Families are taken in to account and when you leave work you are done for the day.
The company is big on image and the employees that work in the field are happy. However, again, the ones that work in the office are treated differently and I would say they see a different image.
The jobs are stable financially. However, they are at the whim of upper management.
The office is not handicap accessible but I'm sure that would be changed if it needed to be.
It isn't difficult work but I would leave every day knowing that the work I did was helping someone else that needed it.
Inclusive / Diverse
There really is no diversity here, though new ideas are always welcome.
Suggestions for improvement
- Be more supportive of your office personnel. Without them things won't run quite so smoothly.
What I like about the company
The fact that I was utilized for my skills with computers as well as the job I was hired to do, which had nothing to do with computers.
What I dislike about the company
The indecisive policies, which would change to be convenient to the company. The fact that you always sort of feel that you are there on someone else's whim and you are not appreciated. I've never liked the feeling of being thrown under the bus and that is exactly what happens here if it is best for the company and will keep business.