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Marketsource:What's it like to work here?

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Review averages

  • 8 employees say

    Excellent (1)
    12.5%
    Good (1)
    12.5%
    Satisfactory (2)
    25%
    Subpar (4)
    50%
    2.41
  • 1 applicant says

    Excellent (0)
    0%
    Good (1)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.40

Reviews for Marketsource

Reviews - What employees say

2.41 Employees say
0.00 Applicants say
  • 23.Apr 2018
  • Employee

Support from management

After our district managers changed it was near impossible to get any help from managment. We got nothing but silence and an occasional message that did not answer questions.

Teamwork

While communication overall was weak, other team members were always a call away on thier personal phones to try to help out when there was a problem. Without those remote team members I never would have learned how to do my job.

Freedom to work independently

As a team lead I was largely left to my own devices to oversee things as I saw fit. We all had the same expected quotas (which was not exactly fair based on store size and traffic) but with new management came nearly no direct supervision or store visits.

Internal Communication

Daily district group chats were not well organized and turned into a mess very quickly. I found it near impossible to get a hold of a district manager, especially during times of transition. It got so bad that the information that our branch was closing was only given out via a conference call where no attendance was taken: no follow up emails or calls. I had to call myself to ask after weeks of circulating rumors.

Gender Equality

I noticed a good ratio of men and women in leadership roles.

Attitude towards older colleagues

My only co-worker was a retired senior and she was lovely. I would say she was treated the same way as myself, for better or worse.

Career Development

With such a high turnover rate wtih team members, leads, and district managers it would not take long to move up if you really wanted to. Good luck staying there.

Office / Work Environment

We needed our own space with seating and tables. Sometimes transactions could take over an hour, up to three. Most of our guests were seniors.

Work-Life Balance

Although the hours vary by location, many store emphasized flexibility with shifts and the ability to commute to take shifts in other locations.

Company Image

Most of the Target locations we work for know by now that our company is very inefficient. Although I don't believe that Target themselves can do better without more communication, hours for their employees, and far more training.

Job Security

They can get rid of your position with only a moment's notice. I found out that my location was closing with three weeks to go and was given no notice to find a new job. I would not have even gotten an offer to commute an hour to a new location if I hadn't pressed for it.

Challenging Work

Be prepared to deal with every technical difficulty under the sun. Something new to figure out every day.

Suggestions for improvement

  • Communication is the weakest point. District managers cannot be in all stores at once but that is why team captains and team leads are in place. Make sure that everyone has someone they can contact for issues and that important information is being communicated across multiple platforms. If three memos a day can be sent for promotions then an email about hours should make it out too.

What I like about the company

I loved my ability to be of assistance to the older generation. Often times people have no one to turn to for help with anything from setting up email on their phones to linking devices to calling carrier customer service. This position can be that place to turn when frustrated or stuck.

What I dislike about the company

There's a big attempt to make sales and commissions sound fun. Management may be trying a bit too hard to be hip in order to cover up the huge focus on numbers.

Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
2.00
Workplace Safety
4.00
Challenging Work
3.00

The following benefits were offered to me

is offered
  • Company
    Marketsource
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales
  • 19.Apr 2018
  • Employee

Company Culture

There is no loyalty and it's a revolving door of messy. Most will not make it over a year due to filtered pressure and NO direction or procedure.

Support from management

I heard that (wink) an employee was unethically coerced to phone a medical establishment with complete disregard for hippa laws as if he could make those decisions and quit in lieu of a termination for dishonesty. This employee was not missing hours and had time off.

Teamwork

The underpaid employees are understandably thirsty and will have no qualms setting you up.

Freedom to work independently

I was phoned at lunch about my computer being opened to a gossip blog (I had 2 15 minute breaks) and was idly waiting for my luncheon companion and was berated in a restaurant that I was being watched.

Internal Communication

Shady.

Gender Equality

They love LGBT

Attitude towards older colleagues

No one lasts a year.

Overall compensation for your work

Hence why I was removed. I made 51k to do a job a work horse will and probably is now doing.

Office / Work Environment

Cutthroat

Environmental Friendliness

Watch your back. They are not your friend.

Work-Life Balance

Never agree to salary. I started on salary then went to hourly of which led me to accept Jesus.

Inclusive / Diverse

Equality is good unless the inhuman would then be viewed as people.

Suggestions for improvement

  • Admit MS kinda underperformed for the clients.

What I like about the company

That if I kept telling people my best interest was for the company they thought I was immersed in the koolaid. Not so much.

What I dislike about the company

That I had 15 managers in 3 years.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered is offered is offered is offered
  • Company
    Marketsource
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified
  • Department
    Human resources/recruiting

The following perks were offered to me

is offered
  • 30.Mar 2018
  • Employee

Internal Communication

Upper management keeps us involved in all upcoming changes

Career Development

I received a promotion after being with the company for a little over a year.

Challenging Work

Work can be challenging

What I like about the company

Open communication competitive commission

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered
  • Company
    Marketsource
  • City
    Atlanta
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Human resources/recruiting

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Review averages

  • 8 employees say

    Excellent (1)
    12.5%
    Good (1)
    12.5%
    Satisfactory (2)
    25%
    Subpar (4)
    50%
    2.41
  • 1 applicant says

    Excellent (0)
    0%
    Good (1)
    100%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    3.40

kununu score comparisons

Marketsource
2.41
8 reviews

Industry average (Other Industries)
3.25
148,060 reviews

kununu average
3.28
2,612,000 reviews