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Marriott:What's it like to work here?

United States Industry Restaurants/Hotels/Hospitality
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Review averages

  • 348 employees say

    Excellent (192)
    55.172413793103%
    Good (72)
    20.689655172414%
    Satisfactory (45)
    12.931034482759%
    Subpar (39)
    11.206896551724%
    3.72
  • 5 applicants say

    Excellent (1)
    20%
    Good (0)
    0%
    Satisfactory (1)
    20%
    Subpar (3)
    60%
    1.94

Other company profiles

Reviews for Marriott

Reviews - What employees say

3.72 Employees say
1.94 Applicants say

Suggestions for improvement

  • I think pay should be increased, benefits should be offered to part time employees. Management should work more with to give their employees steady and stable work schedules. There should be an effort to alternate weekends off for each employee (one or two weekends a month). There was a lot of favoritism within management when making the schedule and if you were part of the "in" crowd, you'd be thrown the worst hours. This should be preventable by upper management to ensure this does not happen.

What I like about the company

I enjoyed working with other people at the front desk. Getting to meet customers and guests from around the country was always fun and kept things interesting.

What I dislike about the company

I did not appreciate the lack of benefits for part time employees, considering I'd work just an hour under full time every week. I did not enjoy the low pay for high expectations... Front desk employees essentially help run the hotel and are the face of almost every interaction that guests have during their stay. The hours and shifts can be very demanding and pay should reflect that. Pay should be at least a living wage.

Company Culture
3.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
1.00
Attitude towards older colleagues
2.00
Career Development
4.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
3.00
  • Company
    JW Marriott
  • City
    Morgantown
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Suggestions for improvement

  • I feel like most people are there to work individually, but we need more of a team effort. Communication is key, and every department struggles with communication.

What I like about the company

I know a few people that have been working at my location for decades, which is a great sign that my company provides well for them. I really enjoy the employee dining services, and appreciate the other benefits. They also have a volunteer program. I oncehelped on a lunch line feeding people who are homeless with my coworkers, and it was good to see my company organizing a community outreach opportunity. My favorite perk of this company is the employee discounts for me and my family when we stay at compan hotels. It makes me that much more likely to stay.

What I dislike about the company

We have had a few issues with the maintenance of the old building, and not having the ability to fix it. When out elevators are down, or the heat/air conditioning isn’t working, we can offer temporary fixes but it never gets fully fixed. I have been tol it is due to cost, but we are handling so many guest complaints that I think proper maintenance would alleviate a lot of those complaints.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Marriott International
  • City
    Denver
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered

Company Culture

Cause is good company

Support from management

Your support team work your managers your supervisor

Teamwork

You be there for team work any time

Freedom to work independently

Freedom to work when have your lunch

Internal Communication

They treat people very nice

Gender Equality

Have respect for people

Attitude towards older colleagues

My attitude don't like people yelling at me

Career Development

Career development you what you doing

Overall compensation for your work

Doing good work come on time to work

Office / Work Environment

If can't come to work make sure you called the office

Environmental Friendliness

Im friendliness cause when working at this job you need to have smile in Face say how are you doing today or good morning

Work-Life Balance

When working make sure you don't injure yourself

Company Image

Your company building have pictures

Job Security

For the security you make you report something happened to you or someone else

Handicapped Accessibility

You Help people it handicap like to help people

Workplace Safety

You make sure your have when you work for myself and for everyone's

Challenging Work

Challenging work like you come to to everyday don't late

Inclusive / Diverse

You do the best you can

Suggestions for improvement

  • I'm suggestion for housekeeping laurndy min bar I have 5yea doing housekeeping laurndy mini bar

What I like about the company

I like that company cause they give people good severcie

What I dislike about the company

Marriot hotel is good company and they treat people very nice

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Marriott Hotel Services, Inc
  • City
    Washington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

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Review averages

  • 348 employees say

    Excellent (192)
    55.172413793103%
    Good (72)
    20.689655172414%
    Satisfactory (45)
    12.931034482759%
    Subpar (39)
    11.206896551724%
    3.72
  • 5 applicants say

    Excellent (1)
    20%
    Good (0)
    0%
    Satisfactory (1)
    20%
    Subpar (3)
    60%
    1.94

kununu score comparisons

Marriott
3.69
353 reviews

Industry average (Restaurants/Hotels/Hospitality)
3.26
46,573 reviews

kununu average
3.32
2,900,000 reviews