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Marshall University:What's it like to work here?

United States Industry Primary & Secondary Education/Higher Education/E-Learning
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3.75
kununu Score
83%
Recommendation Rate
Marshall UniversityMarshall UniversityMarshall University

Review averages

  • 29 employees say

    Excellent (15)
    51.724137931034%
    Good (8)
    27.586206896552%
    Satisfactory (3)
    10.344827586207%
    Subpar (3)
    10.344827586207%
    3.75

  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

Marshall University has a kununu score of 3.75 out of 5 based on 29 reviews.

This is above the Industry average (Primary & Secondary Education/Higher Education/E-Learning) of 3.63 and above the overall kununu average of 3.33.

 

What reviewers like about the company

“I needed help when in first started in the Bursar office. And the manager was wonderful helping me learn and train for the job.” (Current employee, July 2018)


“The only positive aspects of my job were the customers.“ (Former employee, July 2018)


“I have had opportunity to progress over the years and have been given increasing responsibility. I have been rewarded when I identify problems and constructive solutions” (Current employee, June 2018)


“The benefits packages are good, especially if you are single. There are opportunities to advance, but they are not consistent. Work environment can be positive. Provide coffee and snacks some days. Leadership of the main campus is good. Communication with employees is consistent.” (Current employee, April 2018)

 

What reviewers don’t like about the company

“Lack of communication between administration and faculty. Too many committees that don’t accomplish anything. Too many meetings. Low pay compared to similar higher education institutions“ (Current employee, April 2018)


“We have upper admins who are ultra critical. A path to more constructive criticism would be welcome” (Current employee, June 2018)


“Paying for parking, but they do make it really easybto deal with.” (Current employee, May 2018)


“The only problem I have with working at Marshall is that we do not receive free parking. We must pay for parking passes to come to work, and even then it is not guaranteed that we will get a spot. It is a bit frustrating.” (Current employee, January 2018)

 

Best Factor

The best performing factor for Marshall University is Attitude towards older colleagues (4.21 out of 5)

 

Worst Factor

The worst performing factor for Marshall University is Overall compensation for your job (2.86 out of 5)


Overall, 83% of reviewers would recommend Marshall University as a place to work.

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Reviews for Marshall University

Reviews - What employees say

3.75 Employees say
0.00 Applicants say
  • 30.Apr 2018
  • Employee

Marshall provides the basic tools to complete tasks, but lacks in the salary and support of staff areas

2.22

Suggestions for improvement

  • Limited terms on Dean's positions. Anonymous reporting for employees who feel they are being singled out due to gender or refuse to play office politics

What I like about the company

The benefits packages are good, especially if you are single. There are opportunities to advance, but they are not consistent. Work environment can be positive. Provide coffee and snacks some days.

Leadership of the main campus is good. Communication with employees is consistent.

What I dislike about the company

Lack of growth and opportunities to move up.

Leadership who pick sides and do not provide feedback to employees

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Marshall University
  • City
    Huntington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
ID: SkduU118fw== Your Company? Want to respond to this review?
  • 12.Jan 2018
  • Employee

Marshall is a very inclusive, fun, and overall great place to work. I'm proud to be where I am today.

4.39

Suggestions for improvement

  • The only thing I would change is the parking situation.

What I like about the company

Marshall has been my home for a long time. I got my undergrad degree here, and I was ecstatic to receive a job working for a university I love. It is rich in history and community. Marshall is a family. I am so happy to start my career and advance my skills even more here.

What I dislike about the company

The only problem I have with working at Marshall is that we do not receive free parking. We must pay for parking passes to come to work, and even then it is not guaranteed that we will get a spot. It is a bit frustrating.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Marshall University
  • City
    Huntington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Employee events is offered
ID: SkVsVF5weA== Your Company? Want to respond to this review?
  • 20.Dec 2017
  • Employee

The middle management is excellent, providing great support. The hours are flexible.

3.89

Suggestions for improvement

  • The culture seems to be a little more restrictive than before. Time clocks have been instituted for staff. Flex time has been eliminated More trust should be placed with the staff. Eliminate some layers of management. There are too many managers and not enough employees to manage. Be consistent in enforcing policies. Full-time faculty should not be permitted to live out of state and fly in to work a few times a semester while staff are strictly held to the time clock.

What I like about the company

Most of my coworkers are team players and willing to answer questions. The hours are very flexible. The South Charleston campus offers free parking. Medical/dental/vision/hearing insurance is provided, and the benefits are excellent. Life insurance is complimentary. A retirement account is available. Your contract is for 10 months, but you have the option of working the summer for more pay.

What I dislike about the company

There's a few too many layers of management, and a bit of a disconnect from the main campus in Huntington. Our state budget has been cut, so there's not a lot of money available for travel and conferences. Like with any place, there's a few unpleasant people, but those are few and far between.

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Marshall University
  • City
    South Charleston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered
ID: SkVoWV99fg== Your Company? Want to respond to this review?
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Review averages

  • 29 employees say

    Excellent (15)
    51.724137931034%
    Good (8)
    27.586206896552%
    Satisfactory (3)
    10.344827586207%
    Subpar (3)
    10.344827586207%
    3.75

  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Marshall University
3.75
29 reviews
Industry average (Primary & Secondary Education/Higher Education/E-Learning)
3.62
70,476 reviews
kununu average
3.33
2,964,000 reviews