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Marshall University:What's it like to work here?

United States Industry Primary & Secondary Education/Higher Education/E-Learning
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3.69
kununu Score
83%
Recommendation Rate
Marshall UniversityMarshall UniversityMarshall University

Review averages

  • 31 employees say

    Excellent (15)
    48.387096774194%
    Good (9)
    29.032258064516%
    Satisfactory (3)
    9.6774193548387%
    Subpar (4)
    12.903225806452%
    3.69

  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Company summary

Marshall University has a kununu score of 3.75 out of 5 based on 29 reviews.

This is above the Industry average (Primary & Secondary Education/Higher Education/E-Learning) of 3.63 and above the overall kununu average of 3.33.

 

What reviewers like about the company

“I needed help when in first started in the Bursar office. And the manager was wonderful helping me learn and train for the job.” (Current employee, July 2018)


“The only positive aspects of my job were the customers.“ (Former employee, July 2018)


“I have had opportunity to progress over the years and have been given increasing responsibility. I have been rewarded when I identify problems and constructive solutions” (Current employee, June 2018)


“The benefits packages are good, especially if you are single. There are opportunities to advance, but they are not consistent. Work environment can be positive. Provide coffee and snacks some days. Leadership of the main campus is good. Communication with employees is consistent.” (Current employee, April 2018)

 

What reviewers don’t like about the company

“Lack of communication between administration and faculty. Too many committees that don’t accomplish anything. Too many meetings. Low pay compared to similar higher education institutions“ (Current employee, April 2018)


“We have upper admins who are ultra critical. A path to more constructive criticism would be welcome” (Current employee, June 2018)


“Paying for parking, but they do make it really easybto deal with.” (Current employee, May 2018)


“The only problem I have with working at Marshall is that we do not receive free parking. We must pay for parking passes to come to work, and even then it is not guaranteed that we will get a spot. It is a bit frustrating.” (Current employee, January 2018)

 

Best Factor

The best performing factor for Marshall University is Attitude towards older colleagues (4.21 out of 5)

 

Worst Factor

The worst performing factor for Marshall University is Overall compensation for your job (2.86 out of 5)


Overall, 83% of reviewers would recommend Marshall University as a place to work.

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Reviews for Marshall University

Reviews - What employees say

3.69 Employees say
0.00 Applicants say
  • 14.Nov 2018
  • Employee

For faculty, the flexibility is the key asset to working here. It helps make up for the pay and the decreasing benefits

3.72

Suggestions for improvement

  • More communication between administration and faculty or staff. Include faculty and staff in major decisions. Consider getting rid of Blackboard and using a more stable Learning Management Software. Decrease the time-consuming service requirements for promotion and tenure.

What I like about the company

The department coworkers are supportive of one another. The flexibility is the major benefit of working here. You work independently most of the time, so no one is breathing down your neck. There's a great deal of paid time off between the three semesters. Working summers adds to your pay, and is not counted as part of your contract. The South Charleston campus has free parking, and most people know one another.

What I dislike about the company

Communication between administration and faculty or staff is poor at best. The IT department has more clout when it comes to the online Learning Management Software than the faculty who use have. Most decisions are top-down decisions. Budget cuts over the last few years have left those who remain doing more with less. Morale is low at the moment, due to the budget cuts.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Marshall University
  • City
    Charleston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered
ID: SkxrUlJ0fQ== Your Company? Want to respond to this review?
  • 11.Jun 2018
  • Employee

I have a lot of autonomy and opportunity to create change. I feel my work is valued

3.83

Suggestions for improvement

  • Working on ways to provide constructive feedback would be welcome

What I like about the company

I have had opportunity to progress over the years and have been given increasing responsibility. I have been rewarded when I identify problems and constructive solutions

What I dislike about the company

We have upper admins who are ultra critical. A path to more constructive criticism would be welcome

Company Culture
3.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
3.00
  • Company
    Marshall B. Ketchum University
  • City
    Fullerton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    C-Suite / Leadership
ID: SkBsVl5wfg== Your Company? Want to respond to this review?
  • 30.Apr 2018
  • Employee

Marshall provides the basic tools to complete tasks, but lacks in the salary and support of staff areas

2.22

Suggestions for improvement

  • Limited terms on Dean's positions. Anonymous reporting for employees who feel they are being singled out due to gender or refuse to play office politics

What I like about the company

The benefits packages are good, especially if you are single. There are opportunities to advance, but they are not consistent. Work environment can be positive. Provide coffee and snacks some days.

Leadership of the main campus is good. Communication with employees is consistent.

What I dislike about the company

Lack of growth and opportunities to move up.

Leadership who pick sides and do not provide feedback to employees

Company Culture
3.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Marshall University
  • City
    Huntington
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
ID: SkduU118fw== Your Company? Want to respond to this review?
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Review averages

  • 31 employees say

    Excellent (15)
    48.387096774194%
    Good (9)
    29.032258064516%
    Satisfactory (3)
    9.6774193548387%
    Subpar (4)
    12.903225806452%
    3.69

  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Marshall University
3.69
31 reviews
Industry average (Primary & Secondary Education/Higher Education/E-Learning)
3.67
83,059 reviews
kununu average
3.38
3,350,000 reviews