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Massachusetts General Hospital:What's it like to work here?

United States Industry Hospital & Health Care
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Massachusetts General HospitalMassachusetts General HospitalMassachusetts General Hospital
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Review averages

  • 129 employees say

    Excellent (101)
    78.294573643411%
    Good (23)
    17.829457364341%
    Satisfactory (5)
    3.8759689922481%
    Subpar (0)
    0%
    4.32
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

Reviews for Massachusetts General Hospital

Reviews - What employees say

4.32 Employees say
1.00 Applicants say

Suggestions for improvement

  • There needs to be a place for employees to go to get recourse if they feel they are wrongly being picked on. Human Resources and Employee Assistance are really no help.

What I like about the company

It has a good pension plan, as well as credits that you can use towards your health, dental, vision insurance. I loved working in my department for 26 years, as it felt like a family. It was the same group of people and we even went to wedding’s together. When I suffered a Traumatic Brain Injury, my coworkers noticed I wasn’t the same (something my husband had been telling me) and talked with me about getting help. Since they were “family” and I knew they cared, I agreed. So after testing, it was determined that I needed a few accommodations, which my manager happily put in place. So I was able to do my job, and also get some Cognitive Training, thanks to my “Work Family”. The doctor’s that worked with me in my early years are now the President of MGH, as well as other top Officials. Yet, when I passed them in the hallway they always said hello or gave me a hug and asked about my daughter.They never forget where they started or who they started with. We always talked about our kids, who were toddlers back then. So even though there are thousands of people who work at the main campus, if you work there long enough you get to know many of them. David in the mailroom, Rolando the Ambassador, Victor in the Cashier’s office........

What I dislike about the company

After my manager retired during my 26th year (I was her first hire) we had to welcome a new manager. At first she seemed nice. Then somebody flipped a switch, and the devil appeared! She would scream at everyone then be nice for a few minutes then scream again. Four people left for different jobs, she pushed two out by changing the hours of their positions knowing they couldn’t do those hours. Then she told me she didn’t think I could do my job and sent me to Occupational Health. I knew the nurse there who told me that she was making all sorts of crazy charges against me. Like having slurred speech, and others, but mostly that my TBI was interfering with my job. So I went on FMLA and had to have all the testing done over again. So after 1 month, I met with our Human Resource person, and my Manager, with the results of all the tests. I just needed a few accommodations, mostly being able to complete one thing before being asked to do another. So I would return to work the following day. Then I asked my manager what was up with all those other charges? She stood up and mumbled “I needed to see if you could do your job”. Well, I did return for about 5 months of pure hell. My manager never did follow any of the accommodations, she actually had me switching desks, twice a day, which never let me complete anything I started. Then she would email me from her office, ten feet away. Then she would come by and ask if I did it. I tried going to Employee Assistance but there was nothing much they could do. So I went to our Human Resource person and he told me that my best bet would be to go out on disability. So he called my doctor. When I went my doctor found that my 5’7” frame was under 100 pounds. I was scheduled for a small surgical procedure the next month and she wouldn’t let me have it. She said my job was slowly killing me. So I went out on disability. So I wish there had been some recourse for a bad manager. Nobody remains from the original “family

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    Massachusetts General Hospital
  • City
    Boston
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

Suggestions for improvement

  • The hospital is currently working to improve employee engagement with the creation of a Young Professionals Group. I think this will help with employee retention and ensuring all staff is aware of what resources are available for career advancement within the hospital. I do not think the hospital currently does a good job of retaining non-clinical staff.

What I like about the company

In my role at the hospital, I have been given the opportunity to advance the state of healthcare nationwide through our research program. My position offers me the ability to work independently, and encourages personal growth. Though the salary is lower than that of other comparable hospitals in the area, the resources provided to employees helps cover the gap in compensation.

What I dislike about the company

The organizational structure of the hospital is very complicated, and not well understood to employees. There are so many levels of leadership, it hard to know who is really in positions to make decisions and who to go to if there is an issue with direct management.

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Massachusetts General Hospital
  • City
    Boston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • I think the night/weekend differential should be increased for non-nursing positions. The difference in the amount a is quite significant. I’ve been with the company for over 10 years and it is still the same and makes little difference on our paychecks. Hearing nurses talk about what a difference the amount they make from working days and nights was not something I enjoyed hearing. It’s 4-5 times the amount.

What I like about the company

Teamwork is essential in healthcare, especially on a inpatient unit. MGH promotes and encourages you to be a team player and to help each other and treat each other with respect. Everyone is important.

What I dislike about the company

I wish they had better ways of protecting us from verbally and physically abusive patients. They try to have a system and security is too-notch but there is more that can be done to help us feel more safe.

Company Culture
4.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Onsite daycare facility is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Massachusetts General Hospital
  • City
    Boston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Other company profiles

Review averages

  • 129 employees say

    Excellent (101)
    78.294573643411%
    Good (23)
    17.829457364341%
    Satisfactory (5)
    3.8759689922481%
    Subpar (0)
    0%
    4.32
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

kununu score comparisons

Massachusetts General Hospital
4.30
130 reviews

Industry average (Hospital & Health Care)
3.35
111,260 reviews

kununu average
3.36
3,115,000 reviews