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Massachusetts General Hospital:What's it like to work here?

United States Industry Hospital & Health Care
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Massachusetts General HospitalMassachusetts General HospitalMassachusetts General Hospital
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Review averages

  • 152 employees say

    Excellent (117)
    76.973684210526%
    Good (29)
    19.078947368421%
    Satisfactory (6)
    3.9473684210526%
    Subpar (0)
    0%
    4.31
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

Reviews for Massachusetts General Hospital

Reviews - What employees say

4.31 Employees say
1.00 Applicants say

Company Culture

Leadership doesn't support the administrative staff during incidences of bullying.

Teamwork

Yes, this helps with capscore for the hospital

Freedom to work independently

Working in a hospital is all about teamwork.

Internal Communication

In the beginning leadership from the division and provided great communication with management. Later on information was hidden from management.

Office / Work Environment

Provies a comfortable environment where all issues are reported and fixed by building and grounds.

Environmental Friendliness

Recycling bins are placed around the hospital.

Handicapped Accessibility

Yes

Workplace Safety

Yes, hospital focuses on safe environment by providing trainings and reporting safety errors for education. Police and security does a great job as well for providing safety.

Challenging Work

I managing outpatient clinics

Inclusive / Diverse

Not a lot of minorities are in Managerial positions

Suggestions for improvement

  • Hiring staff adequately for departments to have satisfied employees.

What I like about the company

MGH provides a wonderful benefits package. You meet alot of wonderful caring medical and administrative support staff.

What I dislike about the company

Human Resources should provide better support for administrative staff when bullying and harassment occurs from Leadership.

Company Culture
3.00
Support from management
1.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Massachusetts General Hospital
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Fitness center on site is offered

Suggestions for improvement

  • I would update the operating rooms (OR). I would better arrange the or supply room and the instrument room.

What I like about the company

I had 3 different jobs in the years I worked. Every time you change to a new job you will get an increase in salary. I basically work alone. They have many things for employees like employee day where you can eat for free. They also give rewards for every 5 years you work for them. You can receive free flu shots. Overall it really is a nice place to work. And they do not discriminate against anyone.

What I dislike about the company

I really can't think of any thing I disapprove of.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Massachusetts General Hospital
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Suggestions for improvement

  • There needs to be a place for employees to go to get recourse if they feel they are wrongly being picked on. Human Resources and Employee Assistance are really no help.

What I like about the company

It has a good pension plan, as well as credits that you can use towards your health, dental, vision insurance. I loved working in my department for 26 years, as it felt like a family. It was the same group of people and we even went to wedding’s together. When I suffered a Traumatic Brain Injury, my coworkers noticed I wasn’t the same (something my husband had been telling me) and talked with me about getting help. Since they were “family” and I knew they cared, I agreed. So after testing, it was determined that I needed a few accommodations, which my manager happily put in place. So I was able to do my job, and also get some Cognitive Training, thanks to my “Work Family”. The doctor’s that worked with me in my early years are now the President of MGH, as well as other top Officials. Yet, when I passed them in the hallway they always said hello or gave me a hug and asked about my daughter.They never forget where they started or who they started with. We always talked about our kids, who were toddlers back then. So even though there are thousands of people who work at the main campus, if you work there long enough you get to know many of them. David in the mailroom, Rolando the Ambassador, Victor in the Cashier’s office........

What I dislike about the company

After my manager retired during my 26th year (I was her first hire) we had to welcome a new manager. At first she seemed nice. Then somebody flipped a switch, and the devil appeared! She would scream at everyone then be nice for a few minutes then scream again. Four people left for different jobs, she pushed two out by changing the hours of their positions knowing they couldn’t do those hours. Then she told me she didn’t think I could do my job and sent me to Occupational Health. I knew the nurse there who told me that she was making all sorts of crazy charges against me. Like having slurred speech, and others, but mostly that my TBI was interfering with my job. So I went on FMLA and had to have all the testing done over again. So after 1 month, I met with our Human Resource person, and my Manager, with the results of all the tests. I just needed a few accommodations, mostly being able to complete one thing before being asked to do another. So I would return to work the following day. Then I asked my manager what was up with all those other charges? She stood up and mumbled “I needed to see if you could do your job”. Well, I did return for about 5 months of pure hell. My manager never did follow any of the accommodations, she actually had me switching desks, twice a day, which never let me complete anything I started. Then she would email me from her office, ten feet away. Then she would come by and ask if I did it. I tried going to Employee Assistance but there was nothing much they could do. So I went to our Human Resource person and he told me that my best bet would be to go out on disability. So he called my doctor. When I went my doctor found that my 5’7” frame was under 100 pounds. I was scheduled for a small surgical procedure the next month and she wouldn’t let me have it. She said my job was slowly killing me. So I went out on disability. So I wish there had been some recourse for a bad manager. Nobody remains from the original “family

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
2.00
Inclusive / Diverse
5.00
  • Company
    Massachusetts General Hospital
  • City
    Boston
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

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Review averages

  • 152 employees say

    Excellent (117)
    76.973684210526%
    Good (29)
    19.078947368421%
    Satisfactory (6)
    3.9473684210526%
    Subpar (0)
    0%
    4.31
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

kununu score comparisons

Massachusetts General Hospital
4.29
153 reviews

Industry average (Hospital & Health Care)
3.39
131,232 reviews

kununu average
3.39
3,420,000 reviews