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Massage heights

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Massage heightsMassage heightsMassage heights
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Reviews for Massage heights

Reviews - What employees say

2.97 Employees say
0.00 Applicants say
  • 09.Feb 2016
  • Employee

Workplace Safety

Pay was minimum wage with slight discounts for products and services. These are no compensation enough for the labor the job entailed, especially the expectations and quotas for pushing memberships that are politely described as very pricey. Customers who do not pony up the money are counted against you; even if they are, for example from a location without a store, college students or others unable to afford such a luxury, or seniors on a fixed income.

Suggestions for improvement

  • A training plan should be created, taught to new employees and then left available for reference. In the numerous cases that occur where a guest (customer) specifically requests to be contacted by "someone in charge,". This request should be logged in the daily online report, and these guests should contacted within 24-48 hours; to avoid the call backs where the guest vents his/her wrath on the powerless receptionist.
  • 24.Nov 2015
  • Employee

Support from Management

Managers were very hard to get in touch with for questions, training, customer complaints, maintenance issues, feedback, etc.

Suggestions for improvement

  • The management could complain less about policies and procedures not being follow if they were explained.

I like about the employer

The hours were excellent, management staff and co workers pretty friendly. You got commission on sales

I dislike about the employer

The job had selling quotas that were unclear and often impossible to achieve. For example, you can't sell a $400 member ship to a college student who lives an hour away. Training was a half an hour, with little follow up.


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Review averages

kununu score comparisons

Massage heights
2.97
2 reviews

Industry average (Other industries)
2.69
116,696 reviews

kununu average
3.13
1,406,000 reviews