The company motto is - A Good Company but they don't live up to that when it comes to their employees
Support from management
Management will not support you, will not train you properly and will not have your back when you need it.
Co-workers are great!
Freedom to work independently
If freedom to work independently means that you don't have any one to go to for help or information then yes, you get that here.
Their weakest area is communicating things to employees. Upcoming changes, new processes, etc.
If you're female, don't expect to get treated like the guys, you can get to a certain level and then you won't go any further.
Overall compensation for your work
Pay is comparable but raises don't amount to much.
Office / Work Environment
Computer systems suck and they won't get any better.
Overtime is not a rare issue, it's nearly everyday and if you're in claims, you're exempt so they expect you to work overtime all the time.
They can and will let you go for no reason. If they find an issue, don't think they'll assist with "retraining" or coaching for correction. Correcting errors here means finding a new job.