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Matrix Absence Management, Inc.:What's it like to work here?

United States Industry Insurance
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Reviews for Matrix Absence Management, Inc.

Review factors

Feel-Good Factor

Company Culture
2.30
Support from management
2.60
Teamwork
3.00
Freedom to work independently
3.40
Internal Communication
2.10
Office / Work Environment
2.75
Environmental Friendliness
1.78
Work-Life Balance
2.00
Challenging Work
3.22
Inclusive / Diverse
2.89

Career factor

Gender Equality
3.00
Attitude towards older colleagues
2.88
Career Development
2.20
Overall compensation for your work
2.10
Company Image
2.11
Job Security
2.70
Handicapped Accessibility
2.56
Workplace Safety
3.11
Benefits

The following benefits are offered

Flex. working hours in 2 of 10 reviews Parking in 5 of 10 reviews Easy access to public transportation in 1 of 10 reviews No stock or equity options 401(k) in 8 of 10 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 4 of 10 reviews Desirable office location in 4 of 10 reviews No tuition assistance No Paid Parental Leave 401(k) Match in 6 of 10 reviews Flexible spending account in 5 of 10 reviews Paid time off in 7 of 10 reviews Healthcare (including vision and dental) in 6 of 10 reviews No relocation allowance Life insurance in 7 of 10 reviews

The following perks are offered

On site cafeteria in 2 of 10 reviews No meal or transportation allowance Health and wellness programs in 5 of 10 reviews Employee discounts in 5 of 10 reviews No vehicle allowance Employee events in 6 of 10 reviews No dogs allowed Fitness center on site in 1 of 10 reviews Free Snacks/Drinks in 3 of 10 reviews
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Suggestions for improvement

  • Better compensation and a few perks would be nice.

What I like about the company

The company was decent early on but once it was bought out by a Japanese insurance company and new leadership was brought in, it got a lot worse.

What I dislike about the company

Pay people better and provide some perks.

Company Culture
1.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00
  • Company
    Matrix Absence Management
  • City
    Roseville
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
Have a question about Matrix Absence Management, Inc.? Get answers from others who know this company!
  • 07.May 2018
  • Employee

Company Culture

The company motto is - A Good Company but they don't live up to that when it comes to their employees

Support from management

Management will not support you, will not train you properly and will not have your back when you need it.

Teamwork

Co-workers are great!

Freedom to work independently

If freedom to work independently means that you don't have any one to go to for help or information then yes, you get that here.

Internal Communication

Their weakest area is communicating things to employees. Upcoming changes, new processes, etc.

Gender Equality

If you're female, don't expect to get treated like the guys, you can get to a certain level and then you won't go any further.

Overall compensation for your work

Pay is comparable but raises don't amount to much.

Office / Work Environment

Computer systems suck and they won't get any better.

Work-Life Balance

Overtime is not a rare issue, it's nearly everyday and if you're in claims, you're exempt so they expect you to work overtime all the time.

Job Security

They can and will let you go for no reason. If they find an issue, don't think they'll assist with "retraining" or coaching for correction. Correcting errors here means finding a new job.

Company Culture
2.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Matrix Absence Management, Inc
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Suggestions for improvement

  • Biweekly updates or meetings with teammembers.

What I like about the company

I feel welcome every day I go to work.

What I dislike about the company

I feel upper and middle managment communication on changes to the company and staffing can be better. I sometimes feel we can be the last to know about things in claims.

Company Culture
4.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Matrix Absence Management, Inc.
  • City
    Portland
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered
  • 19.Dec 2017
  • Employee

Company Culture

It is a negative environment. You are expectedly to perform excellent but without guidance.

Suggestions for improvement

  • Work on realistic expectations and dive accounts more fairly to get a successful work environment!

What I like about the company

I liked helping clients.

What I dislike about the company

The negative environment was unhealthy to work in. The management didn't listen to the employees especially since the president of the company changed. Work there everyday you where expected to finish work that was unrealistic and you had to work during " breaks" and " lunch" to stay off managements radar.

Company Culture
1.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
1.00
Internal Communication
2.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Matrix Absence Management, Inc.
  • City
    San Jose, CA
  • Are you a Current or Former Employee?
    n/a
  • Position
    Not specified

The following perks were offered to me

Health and wellness programs is offered
  • 08.Dec 2016
  • Employee

Support from management

Management is very involved with their teams. They are supportive and always there to help with a claim.

Freedom to work independently

One of the great things is the autonomy we have here. Micromanaging isn't found here in the workplace at all.

What I like about the company

There's no micromanaging and the employees are all awesome.

What I dislike about the company

The pay doesn't compensate for the amount of work we are responsible for day in day out.

Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
2.00
Environmental Friendliness
2.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    Matrix Absence Management Inc
  • City
    Hawthorne
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered
  • 19.Feb 2016
  • Employee

Claims

2.53

Work-Life Balance

10-12 hour days are the norm. No work life balance

What I like about the company

Challenging work

What I dislike about the company

Zero work life balance. The company knows this and will not change.

Company Culture
2.00
Support from management
4.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Life insurance is offered
  • Company
    Matrix Absence Management, Inc
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

Employee discounts is offered Employee events is offered
  • 11.Dec 2015
  • Employee

Suggestions for improvement

  • Find your way. Training MUST improve or everyone will be set up to fail.

What I like about the company

N/a

What I dislike about the company

Work life balance, unbalanced work load. Loosing the customer focused culture and moving towards robotic processors, quantity over quality is the main focus now. Such a shame!

Company Culture
2.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Matrix Absence Management, Inc
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

Health and wellness programs is offered Employee events is offered
  • 08.Dec 2015
  • Employee

Suggestions for improvement

  • Work life balance.

What I like about the company

N/A

What I dislike about the company

Zero work life balance. Mngmnt has no qualms demanding 12 hour days.

Company Culture
2.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
2.00

The following benefits were offered to me

401(k) is offered Ability to work remotely is offered Desirable office location is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Matrix Absence Management, Inc
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Others
  • Department
    Human resources/recruiting

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 12.Nov 2015
  • Employee

Suggestions for improvement

  • Better recruiting and HR service to employees.

What I like about the company

They are a good place to work early to mid career. Not a great place to advance.

What I dislike about the company

They need to pay better and improve opportunities to staff.

Company Culture
2.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Matrix Absence Management, Inc.
  • City
    Portland
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • Department
    Human resources/recruiting

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 11.Dec 2015
  • Employee
  • FORBES
Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
2.00
Workplace Safety
3.00

The following benefits were offered to me

401(k) is offered
  • Company
    Matrix Absence Management, Inc
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee