Mattel: What's it like to work here?

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49 reviews from employees

kununu Score: 3.8Recommendation: 64%
Breakdown

49 employees rated this employer with an average of 3.8 points on a scale from 1 to 5.

28 employees recommended the employer in their reviews. The employer was not recommended in 16 reviews.

The company merged 5 years prior with a hostile take over. The company bought the pension plan

2.7
Not recommended
Former EmployeeWorked at Mattel Inc. in El Segundo, CA.

What I like

The people who worked there were fun to work with. Close relationships were made.

What I dislike

Management was self aerving. The employees had no form of negotiating.

Suggestions for improvement

Make the employees happy by truly hearing what they need and want.

Company Culture

2


Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Good pay for management team. Easy job.

4.1
Recommended
Former EmployeeWorked at Mattel inc wisconsin in Middleton, WI.

What I like

Good pay for management team.easy job.the product sell by itself.

What I dislike

Favoritism from the managers makung it hard to build a good team work.

Suggestions for improvement

Raise associate pay because they are the face of your company.

Company Culture

Good pay

Company Image

Excellent

Work-Life Balance

Not really

Career Development

Excellent

Handicapped Accessibility

Fair

Overall compensation for your work

Excellent

Inclusive / Diverse

Excellent

Environmental Friendliness

Not really

Workplace Safety

Very good

Teamwork

Fair

Attitude towards older colleagues

Excellent

Support from management

Fair

Office / Work Environment

Fair

Challenging Work

6

Job Security

Excellent

Internal Communication

Fair

Gender Equality

Excellent

Freedom to work independently

Fair

I worked for The creator of American Girl dolls and valued the product and its educational value. Mattel deminished it.

2.6
Not recommended
Former EmployeeWorked at Mattel in Minneapolis, MN.

What I like

Clean work area. Met a diverse group of people. Sold a product I believed in. Customers were excited to be in store. Encouraging children to use the dolls for fun and education and imagination. Suggestions of ideas that they could use to have fun and real

What I dislike

Inconsistent rules being followed by managers. There was a clear advantage to employees working with certain managers and those employees were rewarded for doing the exact same job I was doing. I was employee of the month but it was not acknowledged by my

Suggestions for improvement

Longer training on equipment. Buddy system for at least two days on the job. Managers required to all keep the same expectations for their team. No manager being allowed to be lack while another manager enforcing everything to a T. A snowstorm should allo

Company Culture

Coworkers could not be trusted. False reports were made, employees were set up to fail. Sabotage was done.

Company Image

I am proud of the product but not the company.

Work-Life Balance

Most managers would not take the time to listen to what you had going on in life that may effect your work life. No extra considerations were made. Even in a snowstorm that you tried to get to work on time by leaving two hours early for a normal 20 minute

Career Development

There were opportunities for advancement but there was a clear favoritism going on.

Handicapped Accessibility

There was an elevator but space was not always available to move around in some areas which meant some people couldn't work in some positions.

Overall compensation for your work

Starting pay was normal but getting any bump up was made difficult because of their policies of getting black marks. Three black marks and you are gone. Any black marks and no raise. Removing black marks proved impossible but I felt the reasons for keepin

Inclusive / Diverse

At entry level there was diversity but ideas were not encouraged to share. Even though we were the ones doing the actual job, we were not encouraged to talk.

Environmental Friendliness

Recycling containers were available in all appropriate places.

Workplace Safety

Safety was important and regular meetings were given on the ways to use equipment and space.

Teamwork

There were 2-3 extremes uncooperative coworkers that refused to work well together. Instead of the manager working with them, the manager gave me the responsibility of trying to make the coworker change their behavior or for me to pick up the slack.

Attitude towards older colleagues

I never saw age discrimination in getting a job here.

Support from management

Most managers were not supportive at all. You might get in good with a manager but you had to play their game. It was degrading.

Office / Work Environment

This was true and they worked hard to regulate temperatures in a difficult space. The break room was totally inadequate with only 10-12 chairs, one microwave, one small fridge for over 40 people on staff at any given time. It was designed to discourage ta

Challenging Work

It shouldn't have been if coworkers had worked as a team. There were so many unnecessary rules made so you would fail. Coworkers didn't cooperate and lied etc.

Job Security

Yes and no. The position is there but being happy in that position was being made impossible. Being set up for failure and trying to keep ahead of the game playing is stressful and demeaning.

Internal Communication

The first shift gathered for updates and those updates were then put in a binder for future shifts to read. Those updates were almost never in the binder. If you asked a human for todays updates you got talked to about spending time talking to coworkers.

Gender Equality

There were many female managers but no females or minorites above the manager level.

Freedom to work independently

Managers and leads were always lurking behind you and criticizing you without asking you for clarification. They went with their assumptions and never backed down.

Great fun, amazing coworkers, usually great customers, Joy.

4.4
Recommended
Former EmployeeWorked at Mattel in Scottsdale, AZ.

What I like

Great coworkers and friends. Fun to play with excited children.

What I dislike

Lots of layoffs lately. Overworked for little pay. Parents are mean.

Suggestions for improvement

Technology needs to be invested in for better inventory management.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It was an experience. Fun for a while but as I advanced it was no longer fun

2.7
Not recommended
Former EmployeeWorked at Mattel American Girl in Lone Tree, CO.

What I like

Had a lot of fun bringing smiles to little kids faces

What I dislike

Pay was not sufficient, working for a large corporation was no fun

Suggestions for improvement

Better pay- better relationship dynamics


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Will miss working for American Girl. Truly a wonderful company to work for. Unfortunately, are location is closing.

4.7
Recommended
EmployeeWorked in Human resources/recruiting at Mattel Corp.-American Girl Division in Wilmot, WI at the time of review.

What I like

I enjoyed the seasonal job opportunities American Girl would let you do.

Job Security

Unfortunately, are location will be closed by end of January 2019


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Internal Communication

Gender Equality

Freedom to work independently

Very nice view of the game and that is what I want

4.9
Recommended
EmployeeWorked at Mattel in Compton, CA at the time of review.

What I like

It's a good thing to do something like that one haha

What I dislike

All of it is between one and two months of recovery

Suggestions for improvement

You know what happened to that fool I look at it like that one time


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I enjoy working for Mattel and have for the past 3 years

4.3
Recommended
EmployeeWorked at Mattel in Dallas, TX at the time of review.

What I like

I have received a raise every year. I’ve met people that I get along with very well. And I have grown as a person

What I dislike

We keep around people that need to be let go

Suggestions for improvement

We have a standard for employees and the ones not meeting it need to be challenged


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

company is in somewhat of a transitional period but there is good work-life balance

3.8
Recommended
EmployeeWorked at Mattel Inc. in El Segundo, CA at the time of review.

What I like

work-life balance, half-day fridays

What I dislike

hasn't been managed very well in recent years

Suggestions for improvement

needs better logistics and new-hire training


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I like working at American Girl. The pay is higher than minimum wage and the people are super nice.

4.7
Recommended
EmployeeWorked at Mattel American Girl in Houston, TX at the time of review.

What I like

The people are nice and I never feel like I hate going to work.

What I dislike

I disapprove of when corporate doesn't listen to the ideas of the people working at the stores. We have an insight that they dont have.

Suggestions for improvement

I would really like people's ideas to be heard


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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