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Mattress Firm:What's it like to work here?

United States Industry Retail & Consumer Goods
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Reviews for Mattress Firm

Review factors

Feel-Good Factor

Company Culture
3.33
Support from management
2.86
Teamwork
3.41
Freedom to work independently
3.53
Internal Communication
3.07
Office / Work Environment
3.55
Environmental Friendliness
2.87
Work-Life Balance
2.35
Challenging Work
2.64
Inclusive / Diverse
3.48

Career factor

Gender Equality
3.49
Attitude towards older colleagues
3.49
Career Development
3.03
Overall compensation for your work
2.77
Company Image
3.19
Job Security
3.11
Handicapped Accessibility
3.53
Workplace Safety
3.66
Benefits

The following benefits are offered

Flex. working hours in 13 of 111 reviews Parking in 42 of 111 reviews Easy access to public transportation in 11 of 111 reviews Stock or equity options in 8 of 111 reviews 401(k) in 73 of 111 reviews No onsite daycare facility Reimbursed daycare in 1 of 111 reviews Ability to work remotely in 8 of 111 reviews Desirable office location in 11 of 111 reviews Tuition assistance in 31 of 111 reviews Paid Parental Leave in 16 of 111 reviews 401(k) Match in 38 of 111 reviews Flexible spending account in 30 of 111 reviews Paid time off in 75 of 111 reviews Healthcare (including vision and dental) in 77 of 111 reviews Relocation allowance in 4 of 111 reviews Life insurance in 65 of 111 reviews

The following perks are offered

On site cafeteria in 9 of 111 reviews Free (company provided) Meals in 2 of 111 reviews Health and wellness programs in 28 of 111 reviews Employee discounts in 85 of 111 reviews Vehicle allowance in 6 of 111 reviews Employee events in 39 of 111 reviews No dogs allowed Fitness center on site in 3 of 111 reviews Free Snacks/Drinks in 8 of 111 reviews
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Reviews

Suggestions for improvement

  • Better 401k match.$.25 doesn't cut it, in a $ for $ world.

What I like about the company

I was able to take a months off after the birth of my daughter.

What I dislike about the company

All field communications is directed to the store staff and never toward the warehouse staff. The warehouse teams are required to read between the lines.

Company Culture
3.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
2.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mattress firm inc
  • City
    Minneapolis
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
What is the company culture like at Mattress Firm? Help others make critical decisions by letting them know what it’s like to work here!

Company Culture

Corporate is the worst.

Suggestions for improvement

  • Change the commission structure and pay your employees a living wage.

What I like about the company

Horrible hours and poor management, not much positive stuff to say about it

What I dislike about the company

The whole company is pretty awful

Company Culture
5.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Healthcare (including vision and dental) is offered
  • Company
    Mattress firm
  • City
    Northampton
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

Employee discounts is offered

Company Culture

Great professional kind people

Challenging Work

Juggled sales, store mgmt, delivery etc

Suggestions for improvement

  • I would have multiple people working at each location..the work hours could be pretty extreme and there was a lot to handle. I do think women working alone at a big store could be a safety issue as well

What I like about the company

My favorite memories were the great group of people. They were very patient when I was just starting out and learning everything. I always felt like I had someone who was supportive.

What I dislike about the company

For the pay, sometimes I worked 12 hours at a time and The pay was under $30000 a year without making money from sales. So if you are willing to work a ton call my probably not have weekends off and expect to stay late with a fairly low pay without commission, I guess that would be my only negative

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered Desirable office location is offered Healthcare (including vision and dental) is offered
  • Company
    Mattress Firm Inc
  • City
    Exton
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Vehicle allowance is offered Employee events is offered

Suggestions for improvement

  • Shorten the hours and provide my more security for your employees

What I like about the company

The people I worked with were phenomenal we were like a family there

What I dislike about the company

The only thing I didnt like or agree were the fact our facilities had no cameras and the very long hours we worked day to day

Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered
  • Company
    Mattress firm
  • City
    Lumberton
  • Are you a Current or Former Employee?
    Former employee
  • Position
    C-Suite / Leadership

The following perks were offered to me

Employee discounts is offered
  • 30.Mar 2019
  • Employee

Suggestions for improvement

  • Just pay employees better. Hourly plus commission. That's it.

What I like about the company

Great place to gain management and sales experience.

What I dislike about the company

Pay commission on top of hourly.

Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Houston West Mattress Firm
  • City
    Katy
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • To keep the tgermostat un monitered sonit can be changed instead of staying in 75

What I like about the company

My team gets aling great and we sell what needs to be sold in a timely manner with no issues

What I dislike about the company

More commission for the part time workers

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Mattress Firm, Inc.
  • City
    New Orleans
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered

Support from management

sometimes yes, most time not

Teamwork

just ok on this

Freedom to work independently

they try to micro manage

Internal Communication

only when you're doing poorly

Attitude towards older colleagues

they have to do some heavy work which they didn't in the past

Overall compensation for your work

just lowered what we make

Work-Life Balance

8 to 11 hour days no breaks

Company Image

it's all about profits

Job Security

only if I sell enough

Inclusive / Diverse

in my area they are, don't know about elsewhere

Suggestions for improvement

  • Pay better, lower the hours, give people more control over where they work, stop having people that float from store to store, people will do better and be happier if they have one or two stores only that they work in. Too much driving around for too little pay.

What I like about the company

My immediate managers are great, they work with me on scheduling but sometimes you end up working long shifts days in a row. You may not see very many people, even with the advertising. There is always a sale. ALWAYS. Training is so-so. Don't make nearly as much as I was promised and am working 10 more hours a week than I was hired for. Because at times folks are running for the door if they get a better offer.

What I dislike about the company

They are trying to change the way you sell, making you take a lot of courses that take up a lot of time but don't do much else. It's all about the money, especially after the bankruptcy and closing of 700 stores. It's now "my way or the highway", but if you're selling you're ok, even if you're being dishonest with customers.

Company Culture
1.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mattress Firm
  • City
    Philadelphia
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered
  • 27.Feb 2019
  • Employee

Company Culture

There isn't really a culture. It seems to be an every man for themselves type situation.

Teamwork

You only work alone.

Freedom to work independently

We only work alone.

Internal Communication

Expectations are explained.

Gender Equality

No diversity issues.

Attitude towards older colleagues

No diversity issues.

Office / Work Environment

Very comfortable. You are around beds.

Environmental Friendliness

No awareness in this position.

Work-Life Balance

You have time to do whatever you want during work.

Handicapped Accessibility

Yes

Workplace Safety

Only beds.

Challenging Work

You sit in front of computer all day and hope a single customer walks in the store.

Inclusive / Diverse

No diversity issues.

Suggestions for improvement

  • Put something in the stores so that employees don't fall asleep on the job.

What I like about the company

Anytime you make a sale is a pretty positive experience.

What I dislike about the company

Lack of training initially which forces you to look up information

Company Culture
3.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mattress Firm
  • City
    Boca Raton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

Company Culture

Freat workplace

Challenging Work

My manager is a great mentor

Suggestions for improvement

  • Getting a 3rd computer for the 3rd employee in office.

What I like about the company

Always a great experience and alwayz a new experience!!

What I dislike about the company

2 computers and we have 3 employees in store

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Desirable office location is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mattress Firm, Inc.
  • City
    New Orleans
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Employee events is offered

Company Culture

They only genuinely cared about each other when they were trying to impress upper management

Support from management

Managers were great but our supply chain had numerous flaws

Teamwork

They definitely promoted that but egos, old school vs. new school mentality, and jealousy sometimes got in the way with co-worker relationships and cohesiveness

Freedom to work independently

We were rarely supervised

Internal Communication

If you sell than things go well

Attitude towards older colleagues

It was the young people who had to deal with most of the problems.

Career Development

The company is so big there was always opportunity to grow

Overall compensation for your work

Our commission structure kept be dramatically reduced

Work-Life Balance

Our schedule would beg to differ

Company Image

I was proud of the company as a whole but some people thought their ideas and ways were best ways. At least they thought that

Challenging Work

Sales is always difficult without the proper training and support

Inclusive / Diverse

They were always open to suggestions

Suggestions for improvement

  • Don't rush into new technology before the company who created it originally, has perfected it. Our balance sheets each quarter were extremely inaccurate and inventory was a mess for many years

What I like about the company

The company I worked for was great as long as you did your job and kept your nose clean. A willingness to excell played an important role as well.

What I dislike about the company

Our delivery system from state to state was always different and our main computer system was a prototype so glitches were a daily occurrence. Other than that it was pretty great.

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
1.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mattress Firm
  • City
    East Mesa
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Freelance/self-employed

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered