- Maximus Entertainment08.Dec 2016
Very strict, everything has a rule and almost always results in a write-up. Very few incentives or team-building activities. It just feels like a grind, even when working with people for months/years you get a sense of being on your own and not in a team environment.
Freedom to work independently
They treat you as a child, even the performance 'rewards' are silly like a pencil or a sticker.
I did not see many women in career positions and it really became suspicious the longer I worked there.
Attitude towards older colleagues
They give off a strong vibe on not wanting 'old people' in call center roles.
I made it clear from the beginning that I wanted to work towards a future promotion. I applied a handful of times for the same position over the years and was never even provided feedback as to what I could improve on. Someone mentioned I was 'black balled' from promotion because they did not have good chances of finding a good replacement for me in the position I currently held. Very frustrating to be in that scenario.
It was a paperless call center, so not much paper used regardless.
Very little sympathy for any personal things which may arise.
They work through government contracts so everything is based on the contract being secured and renewed. Without it, we are technically all out of a job.
I saw no problems with this in my time there.
It was an office/call center environment. Pretty standard.
Suggestions for improvement
- Encourage employees who want to improve/promote to higher positions. They sideline people if they have a specific person in mind for a position, regardless of whether the person in mind wants the opportunity themselves or not. I saw this many times and it was very discouraging to feel my company did not care for me to grow with them.
What I like about the company
This was my first 'real' job as far as a FT schedule, benefits, etc. It helped me get out of PT food service work and provided a foothold in an actual job field. They gave me a chance to gain entry-level experience in call center, which opened doors for me for better positions.
What I dislike about the company
Their office culture is very strict and feels unfriendly and super corporate; very impersonal and structured. You end up feeling like an android. Work is never really a blast, but they really make the time there joyless.
The following benefits were offered to me
- CompanyMaximus Entertainment
- Are you a Current or Former Employee?Former job since 2015