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McKenzie Regional 
Hospital
Reviews

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12 reviews from employees

kununu Score: 4.1Recommendation: 92%
Breakdown

12 employees rated this employer with an average of 4.1 points on a scale from 1 to 5.

11 of those employees recommended the employer in their reviews.

This company is a great place to work. I feel that there are always things to be improved on. But overall it is great

4.6
Recommended
EmployeeWorked in Administration at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

The care that the patients recieve is admirable and the employees are taken well care of.

What I dislike

As essential workers I would say offering some more hazard pay

Suggestions for improvement

A physical renovation is much needed


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Customer service and administration

3.7
Recommended
EmployeeWorked in Administration at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

Great benefits and paid time off

What I dislike

Overworked and under paid. Understaffed at times with no time for breaks

Suggestions for improvement

Higher pay and better computer program


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Having worked for MWMC for 35 years, I can say with confidence that it is a wonderful place to work.

3.8
Recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

So many positive experiences. We have had employees who needed transplants who had funds raised for them to be able to get their surgery. We have has co-workers with cancer who had money raised for them to pay for treatment. When my family lost our house in a house fire, it was amazing to see how many people just came up to me and gave me money and a hug. Over and over again I have seen my fellow employees rise to the occasion and help each other.

What I dislike

Staffing ratios and PI suck. Staffing must be changed to make it safer for patients.

Suggestions for improvement

Hire more CNA's so that staff like nurses and respiratory therapists don't have to be utilized as sitters for confused, agitated or combative patients. Why spend 45 dollars an hour for a sitter. It's ridiculous

Company Culture

The people I work with are the best part of my job every day

Company Image

I have worked for MWMC for 35 years. I am very proud of my hospital.

Work-Life Balance

Short staffing often calls for people to work extra shifts

Career Development

For nurses and CNA's yes but not for other staff

Teamwork

This is encouraged but not always enforced

Challenging Work

My work is generally very challenging. We care for a wide variety of patients and must be proficient in our care for all of them

Internal Communication

There is always room for improvement

Freedom to work independently

There is some degree of micro-managing by some of the nurse managers


Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Gender Equality

Overall, MWMC is a great employer. There are a few things I would like to see changed but overall I am happy.

3.3
Recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

Back in February 2000, our house burned down. My MWMC family showered my family and I with love. Doctors, nurses, cafeteria workers, maintenance workers and others gave us money, clothing, gift cards and even furniture. Through the years when employees have been diagnosed with cancer or who needed surgery, MWMC family has been there helping out in any way they could. We have had children, watched those children grow up and get married and then have babies of their own. Every birth is celebrated. Every death is mourned. Every retirement is an opportunity to say goodbye. I am always amazed at the outpouring of love and support that the people I work with a capable of.

What I dislike

We are expected to do so much more than is safe. Money is a constant reminder that we need to keep out staffing tight. Press-Gainey scores are killing healthcare. Patient's have unrealistic expectations and if they aren't 100% happy then we hear about it. Treating hospitals like hotels is ridiculous. I didn't go into healthcare for this kind of work environment. I spend more time charting in the computer than I do with my patients. It is sad.

Suggestions for improvement

Start staffing for patient care with safer patient to caregiver ratios. Stop placing unrealistic expectations on us and let us do real patient care where we have the time we need to take care of our patients. Give us an electronic medical record that doesn't take so much time to chart in. The employees love each other and support each other but are becoming bitter over these issues.

Company Culture

The people I work with are amazing. They are my second family.

Company Image

I have worked for MWMC for 35 years. I am very proud of my hospital.

Work-Life Balance

Staffing is often a problem and it is not unusual for employees to be texted on their day off to ask them if they are available to work.

Challenging Work

The employees in my department work in all areas of the hospital. We must maintain all of our certifications and our yearly continuing education. We must all be proficient in all modes of therapy.


Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Love the company I work for they really care about their staff and are very compassionate they treat every as equals

4.9
Recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

Recently the father of my daughter passed away in February 2019 and they give me as much time as I need it off they sent me a nice gift they were very thoughtful and considerate

What I dislike

None I love everything about my job

Suggestions for improvement

No there is nothing I would change I really love everything about my job


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

MWMC really is a great place to work. My co-workers are family AND friends. I am so blessed to work there.

3.8
Recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

Whenever an employee is diagnosed with a life threatening illness, we all get to work raising money to help them through that tough period. When non-physical personal tragedy strikes, people you hardly know will come to you and express their concern for you and ask what they can do to help. Family isn't just flesh and blood. Family is the people you choose to let into your life. I have a large family.

What I dislike

Staffing ratios, Press Gainey scores, treating hospitalizations like a trip to a spa. Patient satisfaction sucks as a way to judge a medical facility. We are continuously pushed to do more in less time. This has the risk of causing patient harm. God forbid that a patient doesn't get their call light answered in 5 seconds. I dislike the idea that we get reimbursed based on patient satisfaction. I also dislike that the government and insurers seem to be making it nearly impossible to hit any of the required benchmarks.

Suggestions for improvement

Better staffing ratios, safer parking, discounts on cafeteria meals,

Company Culture

I spend a lot of time with my co-workers. We are a team in every sense of the word. They are family.

Company Image

35 years there--I am very proud to call MWMC my home

Work-Life Balance

12 hour shifts make it difficult to maintain an ideal work-life balance. Often, we are called upon to work extra hours when a co-worker calls in sick. That does put a strain on us physically and emotionally

Career Development

I haven't heard a lot of complaints so I guess we are doing a good job.

Handicapped Accessibility

There are plenty of handicapped parking spaces and we have valet service available to assist those with trouble walking so they don't become too tired just walking into the hospital.

Overall compensation for your work

As far as I know, my pay is comparable

Inclusive / Diverse

I haven't personally seen or heard of any probolems but that doesn't mean there aren't any

Environmental Friendliness

We could absolutely do a better job recycling.

Workplace Safety

We are encouraged to pay attention to the environment around us at all times when we are working. We receive inservices about proper use of emergency equipment use and do regular drills and mock codes to help increase everybody's comfort level handling dangerous work environments

Teamwork

There is absolutely a culture of teamwork between all the different disciplines. We need each other

Attitude towards older colleagues

I have seen more than a few times where an employee was "encouraged" to "retire" to make room for younger people to take their place. Some people felt forced to "retire" in order to get out from under the pressure of being an older person working there.

Support from management

The only caveat here is that we are expected to work with crazy loads of patients and our boss is continually watching our "PI" to try to keep out productivity high with the fewest number of staff working.

Office / Work Environment

The newer parts of the building are very comfortable and up-to-date. The older part of the building is difficult to maintain comfortable temperatures. There isn't much storage area and the equipment storage areas are often very crowded which makes getting equipment out quite difficult.

Challenging Work

We deal with a wide variety of patients every day. Critically ill patients in the ICU or ER, newborns with breathing trouble. Every day presents unique challenges

Internal Communication

No employer gets 5 stars here. Every employer has some aspect of communication that needs improvement

Gender Equality

Most of the staff are women--it is a hospital. Most of the doctors are men. Managerial positions are largely filled by women.

Freedom to work independently

I think my department gets more opportunity to work independently than some others do


Job Security

This hospital is chaotic. It seems very unorganized. The doctors are allowed to get away with ridiculous behavior.

2.3
Not recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

To be honest, I do not have much positive personal experiences with my company. I don’t trust the system of the hospital as a whole. I wouldn’t have surgery there

What I dislike

I disapprove of the management, the lack of organization, the favoritism that gets played. I don’t feel like the hospital has my back as an employee. It’s chaotic and seems to have many problems with the organization of the hosptital

Suggestions for improvement

Better management. For management to be more involved. For management to step in and demand that the doctors be held accountable for their behavior. The education process needs to change. Needs to be better.

Company Culture

The hospital I work for is not very well organized. There are always problems, things seem to fall through the cracks, they don’t take the trainnng and education of their staff all that seriously and they allow the surgeons to exhibit inappropriate and ridiculous behavior that affects the working conditions and moral of the department

Company Image

Not proud. It’s orisbly the worker hospital I’ve worked at (been doing this 10 years and this is my 5th hospital)

Work-Life Balance

Not suitable. Just recently I was told I couldn’t go to the funeral of an Uncle cause he was not my immediate family. When I told them that I would call in then cause he was family and it was important I go, I was told I would be suspended. They were very concerned about the department, didn’t seem to care about the emotional well being of their employee

Career Development

No growth or opportunity’s I’m my field

Environmental Friendliness

They do not recycle at my hospital that I am aware of

Workplace Safety

We don’t all receive the same training for certain specialties, then we get thrown into these specialties when someone who is a regular is not there, and we don’t have the proper training to make those cases go smoothly. We never seem to have enough equipment for each room. The floors are ridiculously slippery and employees fall all the time.

Teamwork

Not really.

Support from management

Do NOT receive the support needed for my job. Most of the time I just have to make do with what I’ve got

Challenging Work

Challenging in that it can be very chaotic, things don’t get communicated properly(l, things fall through the cracks, and the overall atmosphere is very confusing and chaotic at times

Internal Communication

Communication is almost non existent

Freedom to work independently

They must trust us to work independently, but they don’t proved the proper training for most of us to do ao


Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Attitude towards older colleagues

Office / Work Environment

Job Security

Gender Equality

Having worked for MWMC for 35 years, I can safely say it is like being with family every day. We are a family!

3.8
Recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

I have worked for MWMC for 35 years. Everyone is family. We laugh together, celebrate accomplishments together, support each other through the tough times, help each other through life's darkest moments and most of all love each other. When something tragic happens in someone's life you can count on everyone jumping in to help. 18 years ago we lost our house and all our belongings in a house fire. The outpouring of love and support from everyone was amazing. Departments pooled their money and purchased us gift cards, people gave us clothing and furniture. It was such a blessing to know that all of the people I worked with were so generous. We have watched each other get married, have babies and then see those babies grow up and get married and have babies of their own. I am so proud of the people I work with. We make a difference in people's lives every single day. Nobody thinks they are better than anyone else. Managers will jump in and help when things get crazy. I know that healthcare is a stressful job that plaes seemingly impossible demands on u s every day. But you know what, we get it done together. That's what makes MWMC such a wonderful place to work.

What I dislike

Current staffing levels and expectations of how many patients we can safely take care of are less than desirable. The overall acuity of the patients we often deal with places high demands on the staff. Patients don't always get the level of care that administration expects because everyone is caring for more patients than they should be. Joint Commission regulations place increasingly difficult to attain goals on staff. Press-Gainey, satisfaction scores and other measures of patient satisfaction have created a culture where the patient expects their hospital stay to be that of a 4 star hotel. They demand immediate attention even if staff are dealing with urgent and emergent situations. Using pain perception as a vital sign has absolutely ruined patient care. Patients have an increasingly impossible demands of zero pain. They threaten us with negative patient satisfaction reports if we don't meet every demand they have. Patients report a pain level of 10 when they are laying in bed watching tv and playing games on their phone. It is not realistic. We are often asked to function at 120-130% and if we are able to do it, then that becomes they new standard. It's not okay to

Suggestions for improvement

The biggest problem I see now is the staff to patient ratio.Staff often work without a break or a lunch and say nothing for fear of retaliation. Asking for help is seen as incompetence. We regularly chart on lunch breaks. If charting is not completed on time that is viewed as a negative thing. Staying over to complete charting is frowned upon but asking for help so you can chart is cause for being written up.

Company Culture

The people I work with are the best part of my job every day

Challenging Work

Because we need to be proficient in all areas of care we are always being challenged to keep our skill sharp


Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I love working here, I'm living my dream

4.9
Recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

Everything is perfect where I work I love it and am so happy to be living my dream job. There's nothing more to say

What I dislike

I am so happy working here in Springfield medical. I couldn't ask for more. Everything is so perfect and I am so happy to be living my dream and working my dream job. Everything is completely one hundred percent perfect

Suggestions for improvement

I would not change a thing period. Everything is exactly how I love it and would wish it to be. I could not ask for anything more. I am content and happy as I can be

Company Culture

Love it

Challenging Work

I love a good challenge


Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Teamwork is excellent. Always feel supported in stressful situations.

4.6
Recommended
EmployeeWorked at McKenzie-Willamette Regional Medical Center Associates, LLC in Springfield, OR at the time of review.

What I like

I am treated with respect. Supported by manager and co- workers when need help.

What I dislike

Assignments should take patient acuity into account.

Suggestions for improvement

A different documentation system. One that allows information to flow easily throughout different units/dept.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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