- Mercy Health Home CareFeb 2, 2016
City Grand Rapids
Are you a Current or Former Employee? Current employee
Department Higher-level services in healthcare and nursing
There is very little positive reinforcement. Not hearing from supervisors at all is better than the negativity they spew out to staff at meetings, in emails, and through memos. You have to meet with your supervisor weekly so that "NUMBERS can be reviewed". If your NUMBERS are not where they should be (not taking into consideration any factors that contributed to patient care in this disease filled world), then a "plan" is out into place to get the NUMBERS where they need to be! Stressful! A severe misconception of where focus should be in health care! Never mention ANYTHING about patient care Or job skills.
Support from Management
Micromanaged down to every minute of the day. Never offer solutions, but want employees to come to them for everything, NEVER offer hands on help, even when staffing levels are subpar. Felt like "just another number"...no commradery in the workplace. DEFINITELY place more emphasis on charting then patient care. NUMBERS AND PRODUCTIVITY MEAN MORE THAN A PATIENT CALLING IN TO COMPLIMENT SOMEONE's GOOD WORK.