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3.00
  • Mar 17, 2016

Member Service Center Chaos

company Metro Credit Union
City Chelsea, MA
Are you a Current or Former Employee? Current employee
Position Others
Department Administration

Company culture

I think other departments do well with this, but it is not good where I am.

Support from Management

Your supervisors do NOT go to bat for you.. If you screw up, even if it's something they told you to do, you're on your own.

Communication

The departments do not communicate with each other well, and member assistance suffers for it unfortunately.

Attitude towards older colleagues

The senior workers in the department are given a hard time because technology does not come as easy and second nature as it does to the younger crowd. I find it unfair.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,342,000 reviews

Metro Credit Union
3.00
kununu average
3.18

This company in comparison to all other companies in its industry Banking  based on 32,689 reviews

Metro Credit Union
3.00
Average of Banking
3.34