- MHMR Tarrant11.Apr 2018
The company has a good idea overall of the culture that they want to implement. They are very big on caring for the people they service, and the people that work for them (supposedly). However, this message of caring does not translate out on a daily basis. Time and time again, we see that numbers are more important than quality, and the happiness of their employees is not a priority, which in turn creates bad service outcomes.
Support from management
None at all. There is fear of retaliation if you complain to your supervisor or the higher-ups. I've seen people get fired for bringing up complaints about hostile work environments or sexual harassment, while the person blamed gets to keep their job without any further actions being taken to address the issue.