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Michael's Stores, Inc.:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Michael's Stores, Inc.Michael's Stores, Inc.Michael's Stores, Inc.
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Review averages

  • 339 employees say

    Excellent (126)
    37.16814159292%
    Good (98)
    28.908554572271%
    Satisfactory (64)
    18.879056047198%
    Subpar (51)
    15.044247787611%
    3.39
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Michael's Stores, Inc.

Reviews - What employees say

3.39 Employees say
0.00 Applicants say

Company Culture

It could be better, we've had some who just don't put forth the work.

Teamwork

We're constantly doing stuff together and communicating so it's hard for us not to not work together.

Freedom to work independently

We pretty much do our own thing, it's only on occasion that we have the managers telling us to do something.

Internal Communication

We are constantly communicating between stores to make sure everything is up to date.

Gender Equality

A majority of the employees are women.

Attitude towards older colleagues

Our head manager is in his late 50s and he's well loved by everyone.

Office / Work Environment

The building can get warm sometimes and that makes it harder to focus on work, as well as the door security could be improved upon.

Environmental Friendliness

We honestly could do a lot more in the recycling department.

Work-Life Balance

The hours I work are really nice, and they work well with my school schedule.

Handicapped Accessibility

We are very accepting of all disabilities.

Workplace Safety

We don't really have security, and sometimes it's hard to deal with rowdy customers.

Challenging Work

I do the same thing almost everyday I work, sometimes it gets boring.

Inclusive / Diverse

No two people are the same at my job, we're all a mix of every background.

Suggestions for improvement

  • I honestly would get rid of or reduce the amount of coupons we offer because most of the problems we have with customers stem from that, and by cutting those out we could have a better relationship with customers.

What I like about the company

Since day one I've felt very accepted and feel like we are more of a family than coworkers. It's been fun working with everyone and growing in my personal experiences, as well as my professional ones.

What I dislike about the company

I believe that we should have more security, the customers can get out of hand when they know they can get away with stealing or being rude without repercussions. I also think that the pay could be a little bit better.

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Michaels Arts and Craft
  • City
    Taunton
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Pet friendly/Pets allowed is offered

Company Culture

Love working at Michaels. It is however still a large corporation and ot would be hard to like everything that happens but overall it is a great company to work for.

Support from management

Yes I have a good boss but i do think there should be more upper management involved as with 1300 stores or so i can say i hardly would be suprised if a alot of stores employees feel differently.

Teamwork

Very true.

Freedom to work independently

No lots of micromanaging from DMs ZVPs and higher corporate management.

Internal Communication

It would be nice to have a better way to communicate and share wins. Sometimes it seems some upper management cares while others seem not to care and can actually give quite rude responses making it nerve raking to reach out.

Gender Equality

Seems to be a lot of men in higher management which is very different from within the store where a majority of workers are women

Attitude towards older colleagues

As far as I've seen this is accurate I've met people of all ages within the company who have moved up.

Career Development

Yes and no it seems very subjective if management likes a person or not.

Overall compensation for your work

I of course wish i made more but i think it is fair compared to industry standard.

Office / Work Environment

Sorry this is one of the least desired areas of the company for me. Its extreme hot in stores in the summer. Often while working I'm dripping in sweat (not appealing to customers to have to come up to an employee who looks as they've been outside running

Environmental Friendliness

No we only have a cardboard compactor what about all other recyclables

Work-Life Balance

I work 40 hrs and am never expected to take work home. It is actually against policy.

Company Image

Yes I like telling people where I work

Job Security

I do always going to need people to put out products on the shelves for people to buy.

Handicapped Accessibility

Yes

Workplace Safety

Not enough training is offered. I'm sorry sitting people at go puters does not offer any real training and when people do need to be hired no training hrs are ever given to the store unless it is during peak season and even than its a very minimal amount

Challenging Work

Sometimes too much work for time alotted. In stores we have to have customers to keep our jobs and it seems corporate forgets that and has so many tasks needing to be completed makes it stressful.

Inclusive / Diverse

Sometimes sometimes it seems ideas are are rejected before an explanation can even be given

Suggestions for improvement

  • I like the environment mostly but it would be nice to see more communication about why a policy changes. People do not like change and I think if they understand the bigger picture it would help make the changes easier and help understand why and where th

What I like about the company

I've always had a great time working for the company. Almost everyday is something new. Yes you see the same products everyday but hearing the customers talk about the different projects they do with each project keeps it very intresting and for the most

What I dislike about the company

I think the think I would change would the limition of hrs. The company states they want to lead the way of customer service but often there is a very minimal amount of employee. Many times all employees are on the registers and than customers can not fin

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Michaels Stores, Inc.
  • City
    Madison
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

Suggestions for improvement

  • One of the largest areas I see for improvement would be loss prevention. With better strategies, and a more functional "lock-up" program, the company would loose less money in turn creating a better experience for the customers and employees. If loss was lower, the company may have the opportunity to make pay higher for employees creating a happier environment. Also, if less items were stolen, a customer would have a better chance to rely on inventory counts because when items are stolen, the employees may not always be aware, which means inventory counts are often incorrect on high theft items (for ex: copic markers). Another, more recent, area for improvement would be then new "Buy Online, Pick Up in Store" program (BOPUS). Often, management is in charge of "picking" these orders which means their attention is split. Struggling to locate multiple items while also providing support to team members who need assistance can be stressful (especially during the holidays). In my opinion, additional hours should be given to select team members for the sole purpose of locating, packing and providing "pick-up" to customers. BOPUS also creates stress on the framing department when the orders are stored there and the framers are (mainly) responsible for the "pick-up" interaction with the customer, especially being as they have their own responsibilities.

What I like about the company

One program that the company offers is called "Michael's Cares" which provides financial assistance to employees who have suffered various crises. I myself was a victim of such a crisis and received compensation not only for damage to my home but also for time missed from work. I also was recognized for my hard work ethic and understanding of company policy by being promoted to a part time management position.

What I dislike about the company

Unfortunately, Michael's does not have janitorial services so employees are left to clean bathrooms which can be distressing when customers leave behind terrible messes. Also, although they claim to have strong loss prevention policies, they make it extremely easy for customers to shoplift. In turn the company looses money and at stores that have high theft it is frustrating for employees to see theft happening and know there is nothing they can do about it. Another issue is managers of different departments sometimes do not fully communicate with one another and operation becomes stressed with product restock, scheduling issues and other various issues.

Company Culture
3.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) Match is offered Healthcare (including vision and dental) is offered
  • Company
    Michael's Arts and Crafts
  • City
    Asheville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered Free Snacks/Drinks is offered

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Review averages

  • 339 employees say

    Excellent (126)
    37.16814159292%
    Good (98)
    28.908554572271%
    Satisfactory (64)
    18.879056047198%
    Subpar (51)
    15.044247787611%
    3.39
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Michael's Stores, Inc.
3.39
339 reviews

Industry average (Consumer Goods/Grocery/Retail)
3.25
180,652 reviews

kununu average
3.38
3,495,000 reviews