Miracle Ear: What's it like to work here?

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33 reviews from employees

kununu Score: 3.5Recommendation: 57%
Breakdown

33 employees rated this employer with an average of 3.5 points on a scale from 1 to 5.

16 employees recommended the employer in their reviews. The employer was not recommended in 12 reviews.

Overrated

2.3
Not recommended
EmployeeWorked at Miracle Ear Hearing Aid Centers in Johnstown, NY at the time of review.

What I like

Patients

What I dislike

No teamwork

Suggestions for improvement

More communication


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Worst job I’ve had yet

2.3
Not recommended
Former EmployeeWorked in Distribution/sales at Miracle Ear in Oklahoma City.

What I like

My specialist in my particular office was great and made the bad days better. Talking to the other assistants on the phone was good support if you knew they had your back

What I dislike

Most everything else. Expect you to lie to people to get them in the door and make sales. No insurance. Micro management. Always making marketing calls and sell sell sell. No one takes responsibility for their actions. No consistency.

Suggestions for improvement

A LOT of room for improvement. Owners shouldn’t be so greedy. It is wrong to take advantage of the elderly and that’s what they do every day. Treat your employees with respect and listen to them when they tell you there are problems. Just because a specialist can sell doesn’t mean they are good for your company if they treat people like garbage. Give employees benefits like insurance and raises

Company Culture

One of the few points that has more than 1 star. The company as a whole I believe is good, but every state is franchise owned and Oklahoma is one of the worst.

Company Image

Like I said before the overall company is ok but Oklahoma franchise is awful

Work-Life Balance

I’ll give this one a 3 because if you’re the type of person who can separate life and work then this is ok. If you are the type that can’t say no and wants to bend over backwards to show off to the boss then that is exactly what they want. They will completely take advantage of you and have you working nights and weekends if it can get them more sales.

Career Development

If you are good at selling then they will actually back you and get you trained to be a specialist. If after that you aren’t t meeting the quotas you are gone. No room to move up past that

Handicapped Accessibility

Offices are pretty large for wheelchairs but there aren’t any ramps or bars

Inclusive / Diverse

I’m assuming they are, but no ethnicity worked for any of their offices while I was there. Our owner, however, is South American.

Environmental Friendliness

Ok I guess

Teamwork

Doesn’t really apply. Each office is separate and we rarely work together.

Attitude towards older colleagues

Seemed ok

Support from management

Very little support of any kind from anyone and if anything goes wrong it will always be your fault.

Office / Work Environment

Depends on who you work with. We have specialists in each office that do the selling. If they are pleasant then it’s ok but if they are not then your life is hell

Challenging Work

The work isn’t all that hard, there’s just so much of it to remember to do and if you forget any of it then you are in for it.

Job Security

Unless you’re a specialist making them a lot of money you are completely expendable

Internal Communication

Communication is very poor. No one knows what’s going on most of the time, especially the administrator, and any changes made are only told on a need to know basis.

Gender Equality

There were men and women in all roles

Freedom to work independently

You are always monitored and they have to know what you are doing and what you did throughout the day at all times


Overall compensation for your work

Workplace Safety

We have a very caring owner who provides all training needed, latest software needed to do the job correctly,

5.0
Recommended
EmployeeWorked at MIRACLE-EAR CENTER in Virginia, MN at the time of review.

What I like

Very caring, and amazing owner to work for. Makes sure he gives you all the tools to do the job. Freedom to run your office, paid mileage

What I dislike

So far I have seen nothing I disapprove of wonderful work environment

Suggestions for improvement

None at this time has been a wonderful place to
work


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

It is an easy job but it is a little boring. There is no way to move up from working in the office.

3.4
Recommended
EmployeeWorked at Miracle Ear in Hoover, AL at the time of review.

What I like

It is easy and not too busy that you have moments at work to breathe. I enjoy helping people.

What I dislike

It would be nice if there were benefits because that is something everyone looks for in a long term job.

Suggestions for improvement

I think there should be more training so that no one has to figure things out for themselves. I know i could be more productive if i had more knowledge.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Great job! Steady hours and good work

4.8
Recommended
EmployeeWorked at Miracle Ear in Hoover, AL at the time of review.

What I like

Great leadership that is always a phone call away! Fairly easy job that I enjoy

What I dislike

Nothing that I disapprove of at the moment

Suggestions for improvement

There is nothing that I can say that they can improve on


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I got in at the ground floor of a whole new sector. Love the job and my co-workers. Excited to advance in...

4.8
Recommended
EmployeeWorked at MIRACLE EAR HEARING AID CENTER in Eau Claire, WI at the time of review.

What I like

Everybody is very nice and flexible with scheduling. Very nice office space and free coffee! Boss bought pizza last week :)

What I dislike

Nothing so far. I'm fairly new so maybe things will come up.

Suggestions for improvement

This location is not handicap accessible.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I love working here and they provide me with all the tools I need to excel and move up in the company.

4.8
Recommended
EmployeeWorked at Miracle Ear Inc. in Enterprise, AL at the time of review.

What I like

They have paid to get me trained and licensed as a consultant so I can make more money. It has been a very great experience! They always do incentives to for their employees when they reach certain goals.

What I dislike

I don't really have any complaints except I wish I made more in my current position because I LOVE what I do now. I am happy to move up to becoming a consultant so I can make more but I wish I could stick with the current position.

Suggestions for improvement

I think everything is really great here! Great team of people and a positive work environment.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

HSLLC is all about high-pressure sales quotas. Do not be fooled into thinking they are anything more than that.

1.5
Not recommended
Former EmployeeWorked in Distribution/sales at health services llc dba miracle ear in Eagle.

What I like

Group Health Insurance rates

What I dislike

Everything else


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I enjoy working for my company and they are a wonderful company to work for.

4.9
Recommended
EmployeeWorked at MIRACLE EAR HEARING AID CENTER in Torrington, CT at the time of review.

What I like

My company encourages personal growth and they are very supportive of endeavors to further yourself in the company. They are very receptive to a positive work ethic and appreciate all employees.

What I dislike

Perhaps not enough people to manage everything. Our manager does not pop in that often-unless there is a problem.

Suggestions for improvement

I have no improvements right now to mention.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I am allowed to grow and develop at my work place.

4.4
Recommended
EmployeeWorked at MIRACLE EAR HEARING AID CENTER in Grand Rapids, MI at the time of review.

What I like

I'm allowed to grow and develop, which allows me to take home a greater income.

What I dislike

It's highly competitive which can lead to a small measure of unkindness between employees as they attempt to have the highest numbers.

Suggestions for improvement

I wish we had desks that could raise up so you could stand instead of sit at your work station


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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