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Monitronics International, Inc.:What's it like to work here?

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Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (1)
    33.333333333333%
    Satisfactory (1)
    33.333333333333%
    Subpar (1)
    33.333333333333%
    2.54
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Monitronics International, Inc.

Reviews - What employees say

2.54 Employees say
0.00 Applicants say
  • 19.Aug 2016 (Last edit 20.Aug 2016)
  • Employee
Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Monitronics International, Inc.
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered
  • 20.Apr 2016
  • Employee

Career Development

Standards for individuals in customer care departments were subject to perpetual change and often unattainable. I had maintained competitive numbers in terms of sales and retention, but my supervisor moved to another department when I put in for another (higher) position in the company. One of my colleagues was promoted, very deservingly, to the role of supervisor and brought a new set of standards (numerical sales goals). Because I did not meet these new goals only a few days after their institution, this new supervisor blocked my advancement to a better position by advising HR that I had net been adequately fulfilling my duties, despite the fact that this individual, just one week earlier had also not been meeting these unrealistically ambitious goals. While I have tremendous respect for this person and they even apologized for their oversight, the damage had already been done, and I left for another company.

Suggestions for improvement

  • Empower retention and relocations personnel and provide time for off-phone projects DAILY.

What I like about the company

The culture is excellent. They are constantly promoting various wellness related events and even sponsor an awesome annual party called Monifest.

What I dislike about the company

The work on the customer care side is incredibly tedious. Customers are often frustrated and upset with often very good reason, and despite the urge to help them, sales and retention is the ultimate focus with little consideration for circumstance.

Company Culture
5.00
Support from management
2.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Monitronics International, Inc.
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 25.Nov 2015
  • Employee

What I like about the company

They employees there are very friendly. Main reason i was there so long.

What I dislike about the company

Very strict about being available at all times. Because my department was the alarm communication dept, we were not allowed to evacuate the building for any reason...tornado, bomb or fire alert.

Company Culture
4.00
Support from management
3.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Monitronics International, Inc.
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former job since 2006
  • Position
    Others
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

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Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (1)
    33.333333333333%
    Satisfactory (1)
    33.333333333333%
    Subpar (1)
    33.333333333333%
    2.54
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Monitronics International, Inc.
2.54
3 reviews

Industry average (Information Technology/Software/Software Engineering)
3.70
159,259 reviews

kununu average
3.30
2,677,000 reviews