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Mountain America Federal Credit Union:What's it like to work here?

United States Industry Financial Services & Accounting
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Reviews for Mountain America Federal Credit Union

Review factors

Feel-Good Factor

Company Culture
4.82
Support from management
4.29
Teamwork
4.71
Freedom to work independently
4.59
Internal Communication
4.29
Office / Work Environment
4.93
Environmental Friendliness
4.73
Work-Life Balance
4.59
Challenging Work
3.59
Inclusive / Diverse
4.65

Career factor

Gender Equality
4.71
Attitude towards older colleagues
4.59
Career Development
4.47
Overall compensation for your work
3.94
Company Image
4.82
Job Security
4.71
Handicapped Accessibility
4.93
Workplace Safety
4.93
Benefits

The following benefits are offered

Flex. working hours in 8 of 17 reviews Parking in 12 of 17 reviews Easy access to public transportation in 7 of 17 reviews Stock or equity options in 2 of 17 reviews 401(k) in 15 of 17 reviews No onsite daycare facility No reimbursed daycare Ability to work remotely in 7 of 17 reviews Desirable office location in 10 of 17 reviews Tuition assistance in 11 of 17 reviews Paid Parental Leave in 6 of 17 reviews 401(k) Match in 12 of 17 reviews Flexible spending account in 6 of 17 reviews Paid time off in 16 of 17 reviews Healthcare (including vision and dental) in 16 of 17 reviews No relocation allowance Life insurance in 11 of 17 reviews

The following perks are offered

On site cafeteria in 6 of 17 reviews Free (company provided) Meals in 2 of 17 reviews Health and wellness programs in 14 of 17 reviews Employee discounts in 12 of 17 reviews Vehicle allowance in 1 of 17 reviews Employee events in 15 of 17 reviews No dogs allowed Fitness center on site in 7 of 17 reviews Free Snacks/Drinks in 8 of 17 reviews
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Reviews

Company Image

I am very proud to work for a company that cares

Suggestions for improvement

  • I would like higher compensation but everything else is wonderful.

What I like about the company

They truly want to help every member everytime. We are fully supported to say yes everyday.

What I dislike about the company

I don't disapprove of anything.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mountain America Federal Credit Union
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
What is the company culture like at Mountain America Federal Credit Union? Help others make critical decisions by letting them know what it’s like to work here!

Suggestions for improvement

  • There have been times communication from corporate could have been better.

What I like about the company

I get to truly help other people every day.

What I dislike about the company

Promotions do seem to go to younger, less experienced employees over older employees, but I can't prove it.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Mountain America Federal Credit Union
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • I wish there was a slightly less sense of seniority, or "I've been here for XX amount of years so what I says goes" in the workplace.

What I like about the company

I've never worked for an employer that has made me feel more appreciate. We get paid time off, they encourage us to take an annual vacation, we are reimbursed for expenses when we go on business trips, and there's a lot of opportunity to move up in the workplace. I get along very well with my co-workers and my managers are always willing to help me out.

What I dislike about the company

There is nothing I can think of that I am seriously dissatisfied with.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mountain America Federal Credit Union
  • City
    Las Vegas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 24.Dec 2018
  • Employee

Suggestions for improvement

  • I wouldn't change anything except compensation.

What I like about the company

Management is always looking at how to make us happy with our personal development in and outside of the company.

What I dislike about the company

I wish we had a higher pay structure.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mountain America Federal Credit Union
  • City
    West Jordan
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • Any suggestions I had were heard and executed, so I don’t think there are any I can currently think of.

What I like about the company

I loved my entire experience! My boss was very understanding and worked with me to make sure that I was able maintain a healthy work-life balance. The school reimbursement was also a very big bonus, as well as discounts on my mortgage/other loans. They often encourage you to succeed and improve with awesome incentives

What I dislike about the company

Sometimes you get burned out with helping the credit union members, but that isn’t much of a problem if the company itself especially cuz they offer PTO

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Mountain America Federal Credit Union
  • City
    Lehi
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered
  • 03.Nov 2018
  • Employee

Suggestions for improvement

  • Nothing! I really can’t think of any suggestion or criticism I have.

What I like about the company

Well I always knew that if I needed anything my superiors and other employees would always be willing to help! I never felt like I was alone.

What I dislike about the company

I didn’t really disapprove of any department. We all seemed to strive for the best!

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Mountain America Federal Credit Union
  • City
    West Jordan
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered
  • 24.Sep 2018
  • Employee

Suggestions for improvement

  • Fire the whole HR department, hire replacements and restrict their authority

What I like about the company

They were completely focused on taking care of customers (members).

What I dislike about the company

They give their HR department to much power. Where it's to the point that no manager has any say over hiring or firing, discipline or even determining how the branch is run. I saw a good employee get fired when his exwife called in pretending to be a member and lied and said that the employee had a conversation with her that the employee never had. The employee's wife was mad because the employee filed for divorce against her and filed a protective order against her, and she was stupid enough to violate the protective order within seconds of receiving it. The wife claimed the employee planned it so she would be arrested, but this was not the case. Anyway, she called pretending to be a member of the credit union her first day out of jail, and HR "did an investigation", firing the employee without ever once asking his side of the story. They never even told him there was a complaint or anything until they pulled him in to fire him. The branch and assistant managers had for the past week been begging HR not to fire him, they tried explaining this is something she'd do. But HR completely disregarded anything the managers said, and almost seemed to relish in the fact that their decision was opposed by others. The worst part was that when they fired the employee, they offered $1200 of severance, which is odd because employees on that level are not ever offered severance. But, the offer was dependent upon a nondisclosure agreement. They employee in question knew his wife did it, so he didn't sign. Well more recently, that employee got proof it was made by his ex wife, and when he got the proof, he confronted her and she confessed. Now he has signed and notarized proof of wrongful termination, and because the circumstance, his attorney expects a 7 figure settlement. All cause HR had to run the show.

Company Culture
5.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mountain America Federal Credit Union
  • City
    Draper
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • I would like more outside work activities.

What I like about the company

I have personally had 3 promotions in the last 10 months. The management team has help me atain goal after goal and been supportive in every way possible.

What I dislike about the company

I don't disapprove of anything

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Mountain America Federal Credit Union
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • It would be nice if there were more employees to manage the volume of calls.

What I like about the company

Everyone in management has taken a personal interest in my goals both inside Nd out of the credit union.

What I dislike about the company

There is nothing I have seen that I disapprove of.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mountain America Federal Credit Union
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 03.Mar 2018
  • Employee

Suggestions for improvement

  • I can’t think of anything I would change.

What I like about the company

Great company with great benefits. Fun, welcoming environment. Great leadership.

What I dislike about the company

I can’t really think of anything I would change or disapprove of.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Mountain America Federal Credit Union
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered