- Nasdaq, Inc.06.Jun 2018
Nasdaq talks a big game about company culture, but doesn't translate that talk into actions. Cultural leadership is haphazard at best, at worst managers have a tendency to respond to comments concerning culture with a "do as I say, not as I do" attitude. This approach is common in the US offices, not so much in other offices worldwide.
Support from management
Yeah, sure. You get support from management if your idea results in short-term cost-saving (read, headcount reduction), but if you have ideas that would take time (and money) to implement, even if they will save money in the long run, trying to get your manager's manager's buy-in is a fool's errand. They're not that interested in ideas that they didn't have, and it's not entirely unheard of for your manager to pass off your idea/work as his own.
Your team is probably quite collaborative - not that there's much choice, since if you want more resources you are out of luck. As a result, forget about getting cooperation from other teams, since they're all as short-handed as yours is.
Internal comms is a joke. There are "town halls" where the CEO will ramble at length about whatever today's strategy is, do a little back-slapping and glad-handing of her chosen acolytes, and you're left knowing no more about what the company is doing or the direction it's heading than you did at the start of the town hall. The rest of the time communication is piecemeal - it has to be prized out of your manager, or inferred from water-cooler gossip.
Attitude towards older colleagues
At a recent town hall the CEO made a big fuss about wanting to make the company attractive to millenials, about how they were the future and Nasdaq wanted to hire more of them. Those of us with 10 years at the firm, and twice that in experience, were made to feel that our service and experience counted for sweet f-a.
Let's not even talk about this. Nasdaq claims to be a company that rewards "self-starters" (also known as "we'll do bugger all to help you in your career, foster your development, or mentor you in any meaningful way"), but try applying for another internal position and you'll find your boss putting roadblocks in your way, whining about how much he needs you where you are, and HR throwing up their hands and telling you to get on with it.
Overall compensation for your work
Forget merit salary increases - no matter how hard you work you won't get an increase unless you get promoted or move jobs. Internal mobility is possible, but generally the hiring manager has already picked out his chosen person and the internal job posting is a formality. There is a bonus "if the company does well" but since a lot of the metrics for that are out of your control you can find yourself in the situation where no matter how hard you work your bonus gets dinged because someone else didn't pull their weight.
Office / Work Environment
Hostility, fear, and the constant feeling that decisions about your future are being taken without any input from you. If this is your thing then you'll fit right in.
Another funny one. In European offices there is a strong sense of environmental responsibility - non-disposable mugs, glasses, plates, and cutlery are used, and recycling is sorted per local ordinance. In the US offices no-one gives a damn - waxed-paper cups and plates, plastic cutlery and bowls, and food waste are thrown into the same trash as recyclable paper. Trash cans overflow with K-cups (which can be recycled but aren't).
No question, Nasdaq has a great image, and it's one of the reasons why I joined. However, beauty is only skin deep - once you get in there you quickly find that it's as badly run as anywhere else.
Stability, sure, until the company decides to cut bait on your business unit in the interests of cost-cutting, and then you're in the wind.
Can be, depending on the area you're working in.
Suggestions for improvement
- Start imagining that you're going to be in business 5 years from now, and manage to that end, rather than wringing your hands over a couple of quarters' lack of revenue and pursuing a scorched earth policy in a desperate bid to make margin when revenue doesn't happen.
What I like about the company
Good image, looks good on the resume.
What I dislike about the company
The climate of fear that pervades the whole company.
The following benefits were offered to me
- CompanyNasdaq, Inc.
- CityNew York
- Are you a Current or Former Employee?Former employee