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National Grid:What's it like to work here?

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Review averages

  • 63 employees say

    Excellent (26)
    41.269841269841%
    Good (23)
    36.507936507937%
    Satisfactory (11)
    17.460317460317%
    Subpar (3)
    4.7619047619048%
    3.69
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for National Grid

Reviews - What employees say

3.69 Employees say
0.00 Applicants say
  • 24.Jul 2018
  • Employee

Company Culture

Harassment and cronyism are alive and well. And both run deep.

Support from management

Manager was great but his hands were tied up in the burocracy.

Teamwork

Conflicting processes. Old vs new teams stepping on each other.

Internal Communication

People try to communicate but their knowledgebase is not used to the fullest extent because of old processes from relics of managers who performed their best work at the turn of the century

Gender Equality

They have finally made this initiative to hire more women.

Attitude towards older colleagues

The okder folks are treated well

Career Development

Never offered any training.

Overall compensation for your work

They paid me like a junior and expected me to make decisions as a director.

Office / Work Environment

Open space. No private cubes. Expensive cafeteria.

Work-Life Balance

Work from home is allowed but in some cases frowned upon. 10 to 14 meetings per day Are the norm and med management tells us to prioritize. Nights and weekends are often taken up as well.

Job Security

That is the only reason why I lasted 18 months but many have been laid off since I left

Handicapped Accessibility

Not nearly enough stand up desks.

Workplace Safety

They are big on this

Challenging Work

Impossible to succeed because the processes are immature.

Inclusive / Diverse

As a lesbian I had a male manager harass me unmercifully. It was reported to his manager but he kept it up because his manager never discussed it with him.

Company Culture
2.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
2.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    National Grid
  • City
    Waltham, MA
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered Fitness center on site is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • Promote more women. At the time diversity to them meant minority races not females.

What I like about the company

I was a second level supervisor within two years after starting out as a customer rep. I was compensated very well and got a year end 15% bonus. Had a reserved parking spot, was part of the NY state rate group so had NY business trips. Got on a special project to redesign the billing system and had a three week trip to Manila where I was flown both first and business class. I was allowed a 4 day work week and when I left I received 26 weeks pay and 18 months health and dental insurance.

What I dislike about the company

Very hard for women to get ahead. I was the only woman second level supervisor in the Office of Finance that had over 260 management employees. I was very well respected though with 8,000 employees, the executive VPs, president and CEO all knew who I was.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Keyspan Energy (now National Grid)
  • City
    Melville
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Suggestions for improvement

  • My biggest complaint is the office location which was moved out of our service territory to be closer to Logan airport/Boston. The traffic and commute time is the biggest complaint of most everyone I work with. The second largest frustration is the lack of current IT equipment (laptops, software) that affect the ability to do your job well in less time.

What I like about the company

Many strong female leaders in upper management roles.

What I dislike about the company

Sense of complacency from folks who have worked there for decades.

Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    National Grid USA Service Company, Inc.
  • City
    Waltham
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Fitness center on site is offered

Other company profiles

Review averages

  • 63 employees say

    Excellent (26)
    41.269841269841%
    Good (23)
    36.507936507937%
    Satisfactory (11)
    17.460317460317%
    Subpar (3)
    4.7619047619048%
    3.69
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

National Grid
3.69
63 reviews

Industry average (Energy)
3.27
23,826 reviews

kununu average
3.32
2,772,000 reviews