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  • Jan 26, 2016

Customer service representative

company Nationstar
City Irving
Are you a Current or Former Employee? Former job since 2013
Position Others
Department Others

Company culture

Our manager was very customer service focused, however I felt that the messge from the top down was more numbers based; keep calls as short as possible and hold times low, which doesn't always solve the problem at hand.

Support from Management

Personally I had a great manager. They were very understanding and encouraged our team to learn and excel in areas we were interested in within the company and would schedule training in those areas

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