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4.22
  • Jan 26, 2016

Customer service representative

company Nationstar
City Irving
Are you a Current or Former Employee? Former job since 2013
Position Others
Department Others

Company culture

Our manager was very customer service focused, however I felt that the messge from the top down was more numbers based; keep calls as short as possible and hold times low, which doesn't always solve the problem at hand.

Support from Management

Personally I had a great manager. They were very understanding and encouraged our team to learn and excel in areas we were interested in within the company and would schedule training in those areas

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,325,000 reviews

Nationstar
4.22
kununu average
3.18

This company in comparison to all other companies in its industry Other industries  based on 95,114 reviews

Nationstar
4.22
Average of Other industries
2.69