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Employer Reviews

1.83
  • Jun 15, 2016

Outsourcing to India

company NICE Systems, Inc
City Richardson
Are you a Current or Former Employee? Former job since 2013
Position Employee

Teamwork

Wonderful coworkers

Work-Life Balance

In support always worked overtime because company would not hire additional skilled employees. Instead they hired unqualified outsources with unintelligible English.

Job security

The head office in Israel is putting client needs below the almighty dollar.

Suggestions for improvement

  • Start emphasizing quality instead of just profits. WFM is profitable by itself. Take care of the clients & put them first. Profits will follow. Give adequate tools and good treatment to those supporting the product and this will lead to good client relationships. Improve the QA process and don't push R&D so hard to release something you can sell yet is buggy.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

NICE Systems, Inc
1.83
kununu average
3.18

This company in comparison to all other companies in its industry IT  based on 88,846 reviews

NICE Systems, Inc
1.83
Average of IT
3.68