Are you a Current or Former Employee? Former job since 2007
Level of Autonomy
The workload is usually fairly distributed, but there is little say in the structuring of their own area of responsibility in lower level positions.
Working hours tend to be flexible in the call center. Nordstrom has family leave policies.
Suggestions for improvement
- Allow more frequent movement breaks for call center employees.
I like about the employer
They provide free continuing training. Hours are flexible. They have a 401k program with employer matching. They are involved in the community, including regular participation in JDRF events.