- Northwest Associates for WomenFeb 9, 2016
City Hoffman Estates
Are you a Current or Former Employee? Former job since 2013
Suggestions for improvement
- Look for middle age and up employees with NO or ADULT children! Or find someone SINGLE! This is NOT the schedule or rigidity a parent requires. And BE HONEST about the hours from minute one. The actual hours I would be working changed from the ad I responded to, then the interview, then the ACTUAL hours.
I like about the employer
The employees are nice. The job wasn't strenuous.
I dislike about the employer
This company had ZERO flexibility for a parent, despite telling me they did when I asked during interview. The position was late afternoon to early evening hours, but if I needed time to attend an event for my child, there was no switching hours. They would act like it was no problem to get time, but then complain that I was never there, even though I offered to take on other hours for whoever covered me. I was told 3 different time schedules that were supposedly set in stone. The doctors changed their schedules often, causing us at the front desk to repeatedly call patients to reschedule appointments. This means dealing with angry clients often. It also means often having to stay late due to overly packed schedules and late running docs (many time because they came into the office 30 minutes late or more! )