- Oesterlen Services For Youth07.Dec 2015 (Last edit 08.Dec 2015)
There is a huge lack of trust with the front line workers and support staff.
Support from Management
Residential leaders are not well trained and or do not possess the skills to be effective. How thing run, whom to talk to or how to get things done are always unknown by those that should have the answers.
Front line staff have regularly good teamwork. Accurate communication to administration is very questionable. They seem to have little true idea as to what is and isn't going on in the cottage environment. Weekly Team meetings should be mandatory for the clients therapist. I had the occassion to see ours in three meetings.