There is a huge lack of trust with the front line workers and support staff.
Support from management
Residential leaders are not well trained and or do not possess the skills to be effective. How thing run, whom to talk to or how to get things done are always unknown by those that should have the answers.
Front line staff have regularly good teamwork. Accurate communication to administration is very questionable. They seem to have little true idea as to what is and isn't going on in the cottage environment. Weekly Team meetings should be mandatory for the clients therapist. I had the occassion to see ours in three meetings.
Freedom to work independently
Good in this category.
Women who are "Yes Sir" people will do well there.
Attitude towards older colleagues
"Leadership" has changed and the company culture is against keeping senior staff. Senior staff are troublemakers if they bring up inconsistancies or talk about it used to being client centered treatment.
I have to rate this very low. The year that I was employed, there was absolutely no training once I hit the floor, I also watched the next dozen new hirees try to "work" with no guidance, leadership or feedback from supervisors. It leads to very high turnover and unsatisfactory work environments. The first training I received was six months into my stay. The topic should have been covered within week one of hire.
Overall compensation for your work
I asked for my six month evaluation and never got one. A raise was to accompany completing probation- I assume that is why I never got one within my year of employment.
Most staff are not fond of the residential department, so very little resources or time is allotted to them to accomplish provide incentives for the youth or engaging activities.
This job is rather stable
The administration building is not wheel chair accessible-- All residential is.
Inclusive / Diverse
They like to "hear" input different from the norm.
Suggestions for improvement
- Provide real opportunity for supervisors to role model "good" interactions with clients. Provide financial resources for all staff to develop groups and provide incentive for clients. Provide valid feedback to staff. Have director and supervisors work the cottages on all shifts to provide direction, regular expectations and most importantly role model good practice.
What I like about the company
The direct line staff tend to have good relationships I believe mostly due to hard working conditions and constant decision making asking how do we do this or can we do this.
What I dislike about the company
Lack of how to work the cottage environment- and asking for resources is met with a no way attitude.